Summary
Overview
Work History
Education
Skills
Certification
Profile - Hobbies
Work Availability
Work Preference
Languages
Timeline
Hi, I’m

OLUWATOSIN KEHINDE

Customer Service Representative
Ibadan,OY
It is better to fail in originality than to succeed in imitation.
Herman Melville
OLUWATOSIN KEHINDE

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

2
years of professional experience
3
Certification

Work History

INTRON HEALTH

PER-TIME TRANSLATOR
01.2024 - Current

Job overview

  • Interpreting conversations between healthcare professionals and patients during consultations, examinations and procedures in real time.

ADONAI MODEL COLLEGE

ENGLISH TUTOR
01.2023 - 01.2024

Job overview

  • Educating students on the English language and how it can be used in their day to day activities.

JUNIOR ACHIEVEMENT NIGERIA

MENTOR/VOLUNTEER
01.2022 - 01.2024

Job overview

  • Empowering students between the ages of 5 and 16 in financial literacy, work readiness, entrepreneurship and digital literacy.
  • Enlightening students how they can be financially independent by being entrepreneurs.

Education

FEDERAL UNIVERSITY OYE EKITI
EKITI STATE

Bachelor of Arts from ENGLISH AND LITERARY STUDIES
01.2018 - 11.2022

Skills

  • Strong interpersonal communication
  • Leadership
  • Teamwork
  • Problem solving
  • Good oral and written communication
  • Multi-tasking

Certification

  • Enterprise Challenge Mentor Training, 30/10/22
  • Leadership Developmental Training, 02/11/21
  • Certificate of National Service, 21/06/24

Profile - Hobbies

  • Singing
  • Reading
  • Cooking
  • Dancing
Availability
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morning
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evening
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Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Work from home optionTeam Building / Company RetreatsWork-life balanceFlexible work hoursPersonal development programsHealthcare benefitsCareer advancement

Languages

English
Bilingual or Proficient (C2)

Timeline

PER-TIME TRANSLATOR

INTRON HEALTH
01.2024 - Current

ENGLISH TUTOR

ADONAI MODEL COLLEGE
01.2023 - 01.2024

MENTOR/VOLUNTEER

JUNIOR ACHIEVEMENT NIGERIA
01.2022 - 01.2024

FEDERAL UNIVERSITY OYE EKITI

Bachelor of Arts from ENGLISH AND LITERARY STUDIES
01.2018 - 11.2022
OLUWATOSIN KEHINDECustomer Service Representative