Dynamic Chief Technical Officer with a proven track record within the Telecom industry, driving digital transformation and enhancing network availability. Expert in technology roadmapping and cross-functional collaboration, I foster innovation and lead teams to achieve operational excellence, resulting in significant revenue growth and improved customer satisfaction.
Overview
2026
2026
years of professional experience
5
5
Certifications
Work History
Chief Technical Officer
NATCOM DEVELOPMENT COMPANY (Trading as Ntel)
02.2018 - 12.2025
Improved Network availability which automatically translated into higher revenues
Reduced product delivery times by developing and optimizing project management workflows and cross-functional collaboration.
Drove revenue growth through the development of innovative new products that met customer needs while maintaining a focus on cost-efficiency and scalability.
Spearheaded cybersecurity initiatives to protect sensitive information assets from malicious attacks or unauthorized access attempts by external parties.
Collaborated closely with key stakeholders to identify opportunities for technology-driven improvements in business processes, leading to increased efficiency and productivity.
Developed strategic technology roadmaps, aligning business objectives with innovative solutions to drive growth in competitive markets.
Promoted a culture of innovation within the organization, encouraging employees to explore emerging technologies as potential drivers for future business growth opportunities.
Led the company''s digital transformation, modernizing legacy systems and transitioning to cloud-based infrastructures.
Evaluated emerging technologies and market trends, providing strategic guidance on potential investments and competitive positioning.
Negotiated strategic partnerships with technology vendors to secure favorable pricing on cutting-edge products and services.
Mentored technical teams, fostering a culture of continuous learning and professional development within the organization.
Developed and implemented long-term strategic technological blueprint.
Managed financial, operational and human resources to optimize business performance.
Represented organization at industry conferences and events.
Oversaw, coordinated and maintained E2E the Etisalat Network operations ensuring consistent network availability to support business operations and accomplish quality service delivery.
Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
Improved team morale and reduced turnover by implementing series of employee engagement programs and personalized career development plans.
Set the overall direction and manage the operations of the Network Operations Division
Ensure synergy and collaboration with cross functional teams across the business.
Established and monitored quality assurance standards to achieve operational excellence.
Analyzed customer feedback and identified areas for improvement to drive business success.
Mitigated risks by developing comprehensive contingency plans that ensured business continuity during unforeseen events or challenges.
Monitored budget and utilized operational resources.
Defined, implemented, and revised operational policies and guidelines.
Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Led the design and planning of the Core and VAS Services across various Technologies -2G/3G/4G delivering cutting edge products and services that made Etisalat the market Leader
Managed 4 different Managers and their teams - CS Core Network Planning, PS Network Planning, VAS Planning and VAS Development
Proved successful working within tight deadlines and a fast-paced environment.
Self motivated with a strong very sense of responsibility
Resolved problems, improved operations and provided exceptional service.
Excellent communication skills both verbal and written
Worked effectively in fast-paced and challenging environments.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
LOCAL PROJECT MANAGER
Consultant for Penta Consulting UK & Alcatel-Lucent, France on the VODAFONE GH PROJECT
02.2009 - 01.2010
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Identified plans and resources required to meet project goals and objectives.
Monitored project performance to identify areas of improvement and make adjustments.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Intelligent Network & VAS Rollout Manager
Penta Consulting & Alcatel-Lucent, France on the ROSHAN AFG PROJECT
04.2007 - 06.2008
Successfully Managed the migration of about 1.5M live subscribers from the ALU-HP IN to the ALU-SUN IN and got a recognition from ALU HQ, France
Managed various expansions and implementations across the IN, VMS, SMSC, USSD etc
Achieved cost savings by identifying areas where expenses could be reduced without compromising quality or customer satisfaction during rollouts.
Maintained a high level of adaptability and flexibility in the face of changing project requirements, ensuring seamless rollouts under varying circumstances.
Implemented quality control measures, reducing the number of post-rollout issues and increasing overall success rate.
Successfully managed multiple simultaneous rollouts without sacrificing timeliness, budget, or client satisfaction.
Managed cross-functional teams for seamless execution of rollout projects, resulting in on-time delivery.
Improved client satisfaction with successful rollouts, consistently meeting or exceeding expectations.
Developed comprehensive rollout plans to ensure all necessary steps were completed efficiently and effectively.
Reduced project delays by ensuring timely communication between team members and stakeholders.
Developed strong relationships with clients through effective communication and proactive problem solving during rollouts.
Conducted thorough risk assessments prior to each rollout, mitigating potential problems before they could impact project timelines or budgets.
Ensured smooth transition from planning to implementation phases, minimizing disruptions and downtime during rollouts.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Intelligent Network & VAS Manager
ORASCOM TELECOMS IRAQ (IRAQNA)
09.2006 - 04.2007
Design and implementation of various services on the ALCATEL Prepaid platform
Complete integration of 8 nodes of the ALU 2.2 to the ALU OSP2.3 platform in less than 2 months
Implementation of the Over the Air Refill services
Implementation of Prepaid roaming services and several other across various nodes
Drove customer retention efforts by addressing their evolving needs with relevant and timely VAS product enhancements.
Managed cross-functional teams, ensuring timely delivery of high-quality VAS projects.
Conducted thorough market research, identifying emerging trends and opportunities for new VAS offerings.
VAS & New Technologies Development Manager
MTN Nigeria
11.2005 - 09.2006
Designed and closely supervised the delivery of several cutting edge product and services
Negotiated contracts with vendors and service providers for cost-effective solutions that supported project requirements.
Improved overall project efficiency by setting clear goals, milestones, and expectations for the team.
Manager Intelligent Network & VAS
Glo Mobile
03.2003 - 10.2005
Joined the Network from start-up and was involved in the installation, commissioning and testing of several Network nodes in different cities across Nigeria with the Intelligent Network and VAS domains
IT/Billing Manager
Starcomms
04.1998 - 03.2003
- Joined from startup and was involved in the roll-out from scratch
Computer Engineer
Modern Business Machines (IBM Partner)
1995 - 04.1998
Trainee Systems Engineer
Systematics
1994 - 1998
Education
MBA -
University of Chichester
United Kingdom
04.2001 -
Master of Science - Computer Science
University of Lagos
Lagos, Nigeria
04.2001 -
Bachelor of Science - Applied Physics (Electronics)
Contracts and Cost Control Engineer at Saudi Company For Development Of Construction & Trading LTDContracts and Cost Control Engineer at Saudi Company For Development Of Construction & Trading LTD
Director Technical Project Management at Energobuilding Construction LimitedDirector Technical Project Management at Energobuilding Construction Limited