Oluwatomiwa Olalekan

• Greets incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Compiled information from files and research to satisfy information requests.
• Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
• Maintained visitor log for entering and leaving facility for security purposes.
• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints.

Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Answered phone promptly and directed incoming calls to correct offices.

Enhanced front desk operations by efficiently managing incoming calls, and walk -in clients ensuring prompt customer service

Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.