Oluwatobi Olojede
Lagos,Nigeria
Summary
I am a dedicated executive administrative professional with extensive experience in operational coordination, planning and support. I have background working with confidential information, strict processes and ambitious targets.I am a detail-oriented team player with strong organizational skills, I have the ability to handle multiple projects simultaneously with a high degree of accuracy and a positive attitude, I am willing to take on added responsibilities to meet team goals.
I am adept at managing calendars and coordinating meetings, I demonstrate excellent customer service, problem-solving, and superior communication skills.
Overview
15
15
years of professional experience
9
9
years of post-secondary education
Work History
Group Heads Executive Secretary/ Operations Manager's Personal Assistant
Rocky Sporting Club Limited
Lagos , Nigeria
2017.01 - Current
- Organise, manage and maintain the Group Heads' personal and professional calendars supplying timely reminders of upcoming meetings and events.
- Prioritize incoming communications to filter basic requests and minimize disruptions.
- Screen incoming phone calls and relay detailed messages.
- Schedule in house meetings with Group Heads and all Heads of Departments representing all the companies under the conglomerate and also with retainers and all prospective suppliers and Clients in general.
- Schedule meetings, conferences and appointments as instructed.
- Prepare meeting rooms and event spaces to achieve successful client engagements.
- Photocopy and print presentations and reports for meetings.
- Take detailed, accurate meeting minutes, collating and promptly distributing to relevant staff for swift action.
- Prepare mandatory returns to meet the Nigerian National Immigration Services' monthly requirements for all Expats.
- Prepare bills,letters etc to all the residents occupying the service apartments owned by the company.
- Monitor database to keep track of all expatriates working in the company, prepare and submit all Expats' leave/vacation requests to the Group Operations Manager(GOM) for approval.
- Liaise with the in-house travel agency to sort out all Expatriates' itineraries to avoid clashes in dates etc.
- Collaborate with admin teams, human resources and finance department on special projects.
- Professionally greet clients and deliver friendly, knowledgeable assistance.
- Process mail, email and phone inquiries, minimizing correspondence backlogs.
- Check and open mail, enabling prompt response to correspondence, bills and invoices.
- Draft correspondence, compile reports and prepare presentations with keen attention to detail.
- Facilitate internal and external correspondence for management.
- Oversee incoming and outgoing mail to facilitate smooth and swift delivery.
- Keep files organised and up-to-date for accurate record-keeping purposes.
- Manage events, book venue and send invitations to guests.
- Copy, scan and mail documents to assigned recipients.
- Document data and store important records on database.
- Draft contracts and purchase orders for team.
- Maintaining systems for managing corporate documents and records and performing basic bookkeeping work.
MD's Personal Assistant/Office Manager
Topeedu Designs
Lagos , Nigeria
2012.08 - 2017.01
- Managed, screened and logged the CEO's telephone calls and messages to minimize disruptions.
- Received requests for meetings and appointments, updated calendar and organised spaces and materials.
- Updated executive diaries with daily appointments, set reminders, and added key details.
- Managed and maintained the CEO's calendar to ensure comprehensive capture of official and private work and meeting schedules with no conflicts.
- Checked and opened mail, enabling prompt response to correspondence, bills and invoices.
- Operated multi-line phone systems, handling high volume of calls daily.
- Processed incoming and outgoing parcels and correspondence for staff.
- Handled basic clerical needs to help staff focus on more pressing matters.
- Offered continuous assistance with photocopying, scanning and basic clerical support to help staff maintain smooth workflow.
- Organised and maintained filing system for easy staff access.
- Maximised team productivity by maintaining adequate levels of office supplies.
- Documented data and stored important records on database.
- Scanned and uploaded documents into digital filing system.
- Documented staff entitlements and expenditures, matching information against allowances.
- Managed events, booked venue and sent invitations to guests.
- Copied, scanned and faxed documents to assigned recipients.
- Kept office spaces organised and workflows streamlined for team success against challenging daily objectives
Customer Care Executive
Globacom
Lagos , Nigeria
2011.09 - 2012.08
- Management of existing customers and soliciting for new clients.
- Educated potential customers on company's products and services
- Conveyed customers care issues to management for actions.
- Documented customers' details in the company's database
- Replacements of lost and damaged Sim cards (SIM SWAP )
- Offered professional, efficient point-of-sale service to minimize queuing time and maximize customer satisfaction.
- Adhered strictly to policies and procedures for continued company compliance.
- Restocked shelves, facing up products, checking dates and verifying prices.
- Advised customers on shop offers, promotions and discounts.
- Provided professional customer service, offering can-do attitude to all requests.
- Supported smooth workflow by helping staff across multiple store areas.
- Resolved customer issues efficiently, seeking support from supervisor when necessary.
NYSC member- School Teacher
Ideal Int'l School
Funtua , Katsina State,Nigeria
2008.12 - 2009.10
- Taught French & English Language to JSS 1 class students and Social Studies to JSS2 class students
- Created lesson plans and scheduled each day to promote maximum student engagement.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Adequate compilation and Keeping of students' records.
- Worked with other teachers and administrators to evaluate and revise school programmes.
- Collected, analysed and tracked data on student progress.
Education
Bachelor of Arts - French
University of Ibadan
Ibadan, Oyo State 2004.08 - 2008.05
Senior School Leaving Certificate -
Ikeja High School
Lagos,Nigeria 1996.09 - 2001.08
Primary School Leaving Certificate -
St Joseph Nursery/Primary School Idimangoro
1995
Skills
- Advanced computer skills
- Microsoft Excel
- Excel proficiency
- Fast learning
- Fast typing speed
- Data entry
- Conflict resolution
- Problem resolution
- Strong interpersonal skills
- Verbal communication
- Excellent communication skills
- Customer friendly
- Self-directed
- Detailed minute-keeping
Interests
Reading, Travelling,Writing and networking.
Additional Information
REFEREES AVAILABLE ON REQUEST
Languages
English
Native
French
Upper intermediate
Yoruba
Native
Timeline
Group Heads Executive Secretary/ Operations Manager's Personal Assistant
Rocky Sporting Club Limited
2017.01 - Current
MD's Personal Assistant/Office Manager
Topeedu Designs
2012.08 - 2017.01
Customer Care Executive
Globacom
2011.09 - 2012.08
NYSC member- School Teacher
Ideal Int'l School
2008.12 - 2009.10
Bachelor of Arts - French
University of Ibadan
2004.08 - 2008.05
Senior School Leaving Certificate -
Ikeja High School
1996.09 - 2001.08
Primary School Leaving Certificate -
St Joseph Nursery/Primary School Idimangoro
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