Summary
Overview
Work History
Education
Skills
Software
Certification
Interests
Affiliations
Websites
Timeline
BusinessDevelopmentManager
Oluwatobi Oladeru

Oluwatobi Oladeru

Business Manager
Ibadan,Oyo

Summary

Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

13
13
years of professional experience
12
12
years of post-secondary education
6
6
Certificates

Work History

Business Manager

Never Alone Transports And Motors
Ibadan, Oyo
07.2022 - Current
  • Created, manage and execute business plan and communicate company vision and objectives to motivate teams.
  • Provide feedback on effectiveness of strategies, selling packages and initiatives and identified areas requiring improvement.
  • Bring in new business connections, improve networking strategies and revenue generation opportunities. .
  • Process vital documentations, complete forms and obtain appropriate insurance verification and authorization for services.
  • Spearhead recruitment and hiring process and compile training materials for new and existing team members.
  • Draft reports and documents to improve correspondence management, schedule coordination and recordkeeping.
  • Enhance and redefine organizational structure to maintain competitive edge across territories.
  • Research industry and marketplace trends to enhance sales techniques and meet customer needs.
  • Schedule meetings with supervisors to identify business obstacles, establish financial goals and tailor services to individual markets.

Business Development Manager

Mabo Brands Concept Nigeria Limited
Lagos, Lagos
05.2021 - 07.2022
  • Reached out to potential customers via telephone, email and in-person inquiries.
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
  • Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
  • Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth.
  • Collaborated with sales and marketing departments to support project rollout.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
  • Taught consultative selling techniques to new and existing staff members to build expertise.
  • Collected data and performed customer needs analysis.
  • Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.

Technical Manager

SM DYNAMICS Nigeria Limited
Enugu, Enugu
08.2020 - 03.2021
  • Liaised between business and technology units to manage delivery schedules for applications.
  • Recruited and trained IT team members.
  • Increased employee's productivity by 20% through training and mentorship.
  • Prepared status charts for daily management meetings in Excel and PowerPoint.
  • Brought down the cost of production by 30% through thorough negotiation with Vendors and Delivery agents
  • Gathered requirements and maintained communication between the team and Clients

Sales Representative

JỌBA Pharmacy And Stores
Oyo, Oyo State
12.2015 - 05.2017
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to the firm.
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Completely eradicated losses through goods expiration by ensuring proper verification, documentation and sales follow-up
  • Utilized effective communication and active listening skills to create client rapport to grow profitability.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
  • Raised Frequency of Purchase orders by 32% through effective customer relationship.

Customer Relation Officer

EXCEL Laundromart
Oyo, Oyo
11.2011 - 09.2012
  • Worked as the intermediary between the customers and customer
  • Monitored metrics and developed actionable insights to improve efficiency and performance.
  • Answered an average of 25 calls per day, addressing customer inquiries, solving problems and providing necessary information.
  • Reinforced established quality control standards and followed procedures for optimal customer interactions.
  • Communicated with customers to assess and address individual needs, providing timely and quality support
  • Built long-term, loyal customer relations by providing top-notch service and detailed order on account of the customers' feedbacks

Education

Bachelor Of Science And Technology Education Degree - Science And Technology Education (Biology)

Obafemi Awolowo University
Ile-Ife
09.2016 - 12.2019

National Certificate In Education (NCE) - Biology

Federal College of Education (Special)
Oyo
09.2012 - 12.2015

West African Senior School Certificate - Sciences

Olivet Baptist High School (OBHS)
Oyo
08.2006 - 06.2012

Skills

    Business planning

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Software

Microsoft Word

Microsoft excel

PowerPoint

Corel Draw

Canva

Photoshop

Microsoft Outlook

Google spreadsheet

Zoom

Google meet

Adobe XD

Certification

Diploma in Business Management and Entrepreneurship

Interests

Music

Research

Competitions

Nature

Affiliations

  • SM DYNAMICS Nigeria Limited

Timeline

Diploma in My SQL and Statistics for Data Analysis

11-2023

Diploma in Project Management

01-2023

UI/UX Design using Adobe XD

10-2022

Human Resource Management

08-2022

Business Manager

Never Alone Transports And Motors
07.2022 - Current

Diploma in Business Management and Entrepreneurship

03-2022

Business Development Manager

Mabo Brands Concept Nigeria Limited
05.2021 - 07.2022

Technical Manager

SM DYNAMICS Nigeria Limited
08.2020 - 03.2021

Maintenance and Troubleshooting for Electronic and Electrical Devices

01-2020

Bachelor Of Science And Technology Education Degree - Science And Technology Education (Biology)

Obafemi Awolowo University
09.2016 - 12.2019

Sales Representative

JỌBA Pharmacy And Stores
12.2015 - 05.2017

National Certificate In Education (NCE) - Biology

Federal College of Education (Special)
09.2012 - 12.2015

Customer Relation Officer

EXCEL Laundromart
11.2011 - 09.2012

West African Senior School Certificate - Sciences

Olivet Baptist High School (OBHS)
08.2006 - 06.2012
Oluwatobi OladeruBusiness Manager