OLUWASHEUN RIDWAN YEKINNI
Sales Supervisor
Lagos,LA
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
7
7
years of professional experience
Work History
Sales Supervisor
PalmPay
02.2026 - Current
- Lead and supervise field sales teams and promoters.
- Manage performance, coaching, recruitment, and sales execution.
- Drive customer acquisition and business growth initiatives.
Store Manager
Obejor Computer
01.2026 - 02.2026
- Managed daily store operations, inventory, staff, and customer experience.
Customer Service Supervisor
Obejor Computer
11.2025 - 01.2026
- Led customer service operations and resolved escalated customer issues.
Business Development Manager
Tranquility Phones & Gadgets
12.2023 - 02.2026
- Recognized growth opportunities and established strategic partnerships.
- Facilitated monthly profit growth estimated between 1M–2M
- Identified new business opportunities through market analysis and competitive research.
- Led cross-functional teams to execute promotional campaigns, driving customer engagement.
- Negotiated contracts with vendors to optimize costs and improve service delivery.
- Mentored junior staff on best practices in client relationship management and sales techniques.
- Analyzed sales data to refine approaches, ensuring alignment with organizational goals.
Sales Manager
Tranquility Phones & Gadgets
01.2022 - 02.2023
- Led a team of 32 employees and drove sales performance.
- Trained and mentored staff to achieve organizational targets.
- Developed and executed sales strategies to drive revenue growth across multiple product lines.
- Led a team of sales representatives, providing coaching and performance feedback to enhance productivity.
- Analyzed market trends and customer feedback to refine product offerings and improve customer satisfaction.
- Coordinated training programs for new sales staff, enhancing their skills and understanding of products.
- Collaborated with marketing teams to create promotional campaigns that aligned with business goals.
- Monitored competitor activities and adjusted sales tactics accordingly to maintain market position.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Direct Sales Executive
Ecobank Plc
07.2019 - 12.2021
- Acquired customers and promoted banking products and services.
- Cultivated strong relationships with clients, enhancing customer loyalty and driving repeat business opportunities.
- Developed tailored sales presentations to effectively communicate product benefits to diverse client base.
- Conducted market research to identify emerging trends and inform strategic sales approaches.
- Collaborated with cross-functional teams to ensure seamless delivery of financial products and services.
- Trained and mentored junior sales representatives, fostering a culture of continuous improvement within the team.
- Analyzed customer feedback to refine offerings, resulting in improved satisfaction rates among key accounts.
Education
Bachelor of Science - Buisness Administration
Tv And Film Production -
01-2020
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01-2019
Senior Secondary School Certificate - undefined
01-2015
Skills
Business development
Sales management
Market research
Customer acquisition
Strategic partnerships
Customer service
Inventory management
Team supervision
Retail operations
Workforce scheduling
Sales forecasting
Territory planning
Timeline
Sales Supervisor - PalmPay
02.2026 - Current
Store Manager - Obejor Computer
01.2026 - 02.2026
Customer Service Supervisor - Obejor Computer
11.2025 - 01.2026
Business Development Manager - Tranquility Phones & Gadgets
12.2023 - 02.2026
Sales Manager - Tranquility Phones & Gadgets
01.2022 - 02.2023
Direct Sales Executive - Ecobank Plc
07.2019 - 12.2021
Millennium Senior Secondary School, Egbeda - Senior Secondary School Certificate,
Organization for School Growth and Development, Lagos - ,
National Open University -NOUN - Bachelor of Science, Buisness Administration
Eko College of Management and Technology - Tv And Film Production ,