OLUWASEUN OMOWUNMI MOROLARI
Banker
Ibadan,Oyo
Summary
Self-motivated Relationship Officer skilled in providing extraordinary customer service internally and externally to develop relationships and create positive customer experiences. Proven record of achieving operational efficiency and quality standards and demonstrating compliance with State regulations. Exhibits exceptional analytical skills and to conceptualize Type proposals and provide viable solutions.
Overview
13
13
years of professional experience
Work History
Relationship Officer
Unity Bank
Ibadan , Oyo
10.2021 - Current
- Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role.
- Monitored, followed-up and escalated cases to meet customer response commitments.
- Promoted, structured and provided Type advice customized to best meet Type needs of customers.
- Supported Type team in implementing sales tactics and achieving growth objectives and sales targets.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Contract Marketer
Unity Bank Plc
, Oyo
07.2014 - 10.2021
- Acquisition of new customers
- Account Relationship Management
- Sustain the customer’s base of the branch and increase it
- Maintain and Build the relationship that exists between the Bank and the Customer
- Preparation of a daily call memo / call plan
- Enlighten the populace on Banking Product
- Ensure deposit liability mobilization
- Perform other administrative duties assigned by my superior
- General deposit mobilization – Time deposit, current & saving account
- Achievement: By empathizing with customers and resolving their problems and I was able to convince the customers for deposit mobilization and risk asset for the branch.
- Identified appropriate marketing channels and target customers for campaigns.
Direct Sales Agent
Diamond Bank Plc
, Oyo
10.2012 - 01.2013
- Preparation of a weekly call memo
- Provide information to prospective customers on various products of consumer banking
- Acquisition of new customers
- Intermediate between the bank and the customers
- Advise the customers on consumer banking product that will be suitable to the customers
- Report directly to the sales manager of the region
- Enlighten the populace on Banking
- Sustain the customer’s base of the branch
National Youth Service Corps, NYSC
03.2010 - 02.2011
- Nigerian bottling company, Maiduguri plant (Logistic Personnel), :
- Requisition of Stocks from the Production department
- Maintains records of turn-around time (TAT) of trucks/ drivers
- Write report to the Supply Chain Manager on the position of Stocks.
Education
B.Agric - Agricultural Economics
Obafemi Awolowo University
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Kobape Community High School
Skills
Ms Power Pointundefined
Timeline
Relationship Officer
Unity Bank
10.2021 - Current
Contract Marketer
Unity Bank Plc
07.2014 - 10.2021
Direct Sales Agent
Diamond Bank Plc
10.2012 - 01.2013
National Youth Service Corps, NYSC
03.2010 - 02.2011
B.Agric - Agricultural Economics
Obafemi Awolowo University
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Kobape Community High School
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