Apollo
Oluwaseun Afolabi Joshua
Sales Lead
Ojokoro Ikorodu Lagos
Summary
Personable Lead Sales Associate skilled in executing creative sales strategy and fostering customer satisfaction. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
23
23
Certifications
5
5
Languages
Work History
SALES TEAM LEAD
OUTCESS SOLUTIONS
Lagos
09.2022 - Current
- Answered customers' questions about products, prices, availability, product uses, and credit terms
- Recommended products to clients, based on clients' needs and interests
- Contacted regular and prospective clients to demonstrate products, explain product features, and solicit orders
- Negotiated details of contracts and payments and prepared sales contracts and order forms
- Performed administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports
- Consulted with clients after sales or contract signings to resolve problems and to provide ongoing support
- Estimated or quote prices, credit or contract terms, warranties, and delivery dates
- Provided clients with product samples and catalogs
- Prepared drawings, estimates, and bids that meet specific client’s needs
- Analyzed campaign performance by utilizing measurement and tracking methodologies to determine customer return on investment.
- Expanded sales revenues by identifying opportunities and executing customized marketing plans.
- Produced 10 marketing campaigns utilizing Dynamics 365 Marketing, Apollo platforms.
- Creatively produced new marketing strategies via website targeting.
- Identified and acted on growth opportunities and development options for business.
- Identified prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences
- Monitored market conditions, product innovations, and competitors' products, prices, and sales
- Negotiated with retail merchants to improve product exposure, such as shelf positioning and advertising
- Forwarded orders to OEM
- Obtained credit information about prospective clients
- Drafted Proposals for clients.
SERVICE REPRESENTATIVE
OUTCESS SOLUTIONS
Lagos
01.2021 - 09.2021
- Built customers interest in the service and product offered by the company
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Educated customer on new and existing products on the network
- Effective and professional Brand cross selling of company products and services
- Delivered world class customer service by cross selling with vibrant and personal confidence
- Provided accurate product information and serve as a knowledgeable resource for customer
- Managed daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately, and promptly escalated for further escalation for resolution
- Followed through on commitments made to customers while selling.
Dog Breeder
Self Employed
Lagos
07.2020 - 12.2021
- Treated minor injuries and ailments and contacted veterinarians to obtain treatment for animals with serious illnesses or injuries.
- Observed animals in heat to detect approach of estrus and exercised animals to induce or hasten estrus when necessary.
English Teacher
NATIONAL YOUTH SERVICE CORP
Modakeke
06.2019 - 06.2020
- Prepared comprehensive English curriculum for multiple classes.
- Coordinated activities to encourage interest in reading.
- Designed and implemented assessments to measure student progress in English language learning.
- Developed innovative lesson plans to engage students in English language learning.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Prepared and implemented lesson plans covering required course topics.
- Led interesting and diverse group activities to engage students in course material.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
ELECTRICAL TECHNICIAN
RYDER SEED MEWS MANAGEMENT LIMITED
01.2019 - 05.2019
- Performed routine maintenance at Prime Water Ventures for Ryder mews
- Completed all jobs reports and logs immediately following service calls.
Education
Bachelor of Science - Sociology and Anthropology
Kogi State University
Kogi State 05.2014 - 04.2019
Skills
Lead generationAbility to handle objectionsSales and marketingCold callingCold CallsDirect salesDigital marketingSales negotiationSales acumenSEO
Client relationship building
Consultative sales techniques
Brand promotion
Sales strategy
Sales pitching
Meeting sales goals
Lead Generation
Product and service sales
Accomplishments
- OUTCESS SOLUTIONS
- April 2022- August 2022
- Researched sales opportunities and possible leads to exceed sales goals and increase profits
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Analyzed past sales data and team performance to develop realistic sales goals
- Developed and delivered presentations to key customers to position products and services
- Analyzed sales to manage life cycle of product, inventory models and selling rates
- Positioned global capabilities to expand market share
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions
- Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment
- Built and maintained strong client relationships to drive business growth
- Supported sales and reporting for large and medium-sized accounts
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans
- Created sales forecasts to target daily, monthly and yearly objectives
- Analyzed sales and customer data to identify trends and opportunities for increased profitability
- Analyzed key competitors to respond to competitive threats
- Set and achieved company defined sales goals
- Built relationships with customers and community to promote long term business growth
- Developed and maintained strong working relationships with professionals within assigned territory
- INTERN TECHNICAL SALES INTERN
- OUTCESS SOLUTIONSH
Software
Dynamics 365 Sales
Hubspot
Sales Navigator
Certification
Dynamics 365 fundamentals (CRM) - Microsoft
Timeline
Google Ads Search Certification
02-2023
Dynamics 365 fundamentals (CRM) - Microsoft
11-2022
SALES TEAM LEAD
OUTCESS SOLUTIONS
09.2022 - Current
Microsoft Certified: Power Platform Fundamentals - Microsoft
07-2022
SERVICE REPRESENTATIVE
OUTCESS SOLUTIONS
01.2021 - 09.2021
Dog Breeder
Self Employed
07.2020 - 12.2021
English Teacher
NATIONAL YOUTH SERVICE CORP
06.2019 - 06.2020
ELECTRICAL TECHNICIAN
RYDER SEED MEWS MANAGEMENT LIMITED
01.2019 - 05.2019
Bachelor of Science - Sociology and Anthropology
Kogi State University
05.2014 - 04.2019