Apollo
Oluwaseun Afolabi Joshua
Sales Lead
Ojokoro Ikorodu Lagos
Summary
Personable Lead Sales Associate skilled in executing creative sales strategy and fostering customer satisfaction. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
23
23
Certifications
5
5
Languages
Work History
SALES TEAM LEAD
OUTCESS SOLUTIONS
Lagos
09.2022 - Current
- Answered customers' questions about products, prices, availability, product uses, and credit terms
- Recommended products to clients, based on clients' needs and interests
- Contacted regular and prospective clients to demonstrate products, explain product features, and solicit orders
- Negotiated details of contracts and payments and prepared sales contracts and order forms
- Performed administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports
- Consulted with clients after sales or contract signings to resolve problems and to provide ongoing support
- Estimated or quote prices, credit or contract terms, warranties, and delivery dates
- Provided clients with product samples and catalogs
- Prepared drawings, estimates, and bids that meet specific client’s needs
- Analyzed campaign performance by utilizing measurement and tracking methodologies to determine customer return on investment.
- Expanded sales revenues by identifying opportunities and executing customized marketing plans.
- Produced 10 marketing campaigns utilizing Dynamics 365 Marketing, Apollo platforms.
- Creatively produced new marketing strategies via website targeting.
- Identified and acted on growth opportunities and development options for business.
- Identified prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences
- Monitored market conditions, product innovations, and competitors' products, prices, and sales
- Negotiated with retail merchants to improve product exposure, such as shelf positioning and advertising
- Forwarded orders to OEM
- Obtained credit information about prospective clients
- Drafted Proposals for clients.
SERVICE REPRESENTATIVE
OUTCESS SOLUTIONS
Lagos
01.2021 - 09.2021
- Built customers interest in the service and product offered by the company
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Educated customer on new and existing products on the network
- Effective and professional Brand cross selling of company products and services
- Delivered world class customer service by cross selling with vibrant and personal confidence
- Provided accurate product information and serve as a knowledgeable resource for customer
- Managed daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately, and promptly escalated for further escalation for resolution
- Followed through on commitments made to customers while selling.
Dog Breeder
Self Employed
Lagos
07.2020 - 12.2021
- Treated minor injuries and ailments and contacted veterinarians to obtain treatment for animals with serious illnesses or injuries.
- Observed animals in heat to detect approach of estrus and exercised animals to induce or hasten estrus when necessary.
English Teacher
NATIONAL YOUTH SERVICE CORP
Modakeke
06.2019 - 06.2020
- Prepared comprehensive English curriculum for multiple classes.
- Coordinated activities to encourage interest in reading.
- Designed and implemented assessments to measure student progress in English language learning.
- Developed innovative lesson plans to engage students in English language learning.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Prepared and implemented lesson plans covering required course topics.
- Led interesting and diverse group activities to engage students in course material.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
ELECTRICAL TECHNICIAN
RYDER SEED MEWS MANAGEMENT LIMITED
01.2019 - 05.2019
- Performed routine maintenance at Prime Water Ventures for Ryder mews
- Completed all jobs reports and logs immediately following service calls.
Education
Bachelor of Science - Sociology and Anthropology
Kogi State University
Kogi State 05.2014 - 04.2019
Skills
Lead generationundefined
Accomplishments
- OUTCESS SOLUTIONS
- April 2022- August 2022
- Researched sales opportunities and possible leads to exceed sales goals and increase profits
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Analyzed past sales data and team performance to develop realistic sales goals
- Developed and delivered presentations to key customers to position products and services
- Analyzed sales to manage life cycle of product, inventory models and selling rates
- Positioned global capabilities to expand market share
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions
- Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment
- Built and maintained strong client relationships to drive business growth
- Supported sales and reporting for large and medium-sized accounts
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans
- Created sales forecasts to target daily, monthly and yearly objectives
- Analyzed sales and customer data to identify trends and opportunities for increased profitability
- Analyzed key competitors to respond to competitive threats
- Set and achieved company defined sales goals
- Built relationships with customers and community to promote long term business growth
- Developed and maintained strong working relationships with professionals within assigned territory
- INTERN TECHNICAL SALES INTERN
- OUTCESS SOLUTIONSH
Software
Dynamics 365 Sales
Hubspot
Sales Navigator
Certification
Dynamics 365 fundamentals (CRM) - Microsoft
Timeline
Google Ads Search Certification
02-2023
Dynamics 365 fundamentals (CRM) - Microsoft
11-2022
SALES TEAM LEAD
OUTCESS SOLUTIONS
09.2022 - Current
Microsoft Certified: Power Platform Fundamentals - Microsoft
07-2022
SERVICE REPRESENTATIVE
OUTCESS SOLUTIONS
01.2021 - 09.2021
Dog Breeder
Self Employed
07.2020 - 12.2021
English Teacher
NATIONAL YOUTH SERVICE CORP
06.2019 - 06.2020
ELECTRICAL TECHNICIAN
RYDER SEED MEWS MANAGEMENT LIMITED
01.2019 - 05.2019
Bachelor of Science - Sociology and Anthropology
Kogi State University
05.2014 - 04.2019
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