OLUWASEUN PRISCILLA ODUNMOMI
Nigeria
Summary
Results-driven HR professional with leadership, data analytics, and HRIS implementation expertise, specializing in process optimization and strategic workforce planning. Adept at designing employee engagement initiatives and training programs to enhance organizational performance. Demonstrates exceptional communication skills, proficiency in Microsoft Office and CRM tools, and a detail-oriented approach to decision-making. Committed to fostering strategic business partnerships that align talent strategies with organizational goals.
Overview
11
11
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work History
People Operations Specialist & HR Manager (Group)
Beyot Consulting
Surulere, Nigeria
01.2024 - 01.2025
- Spearheaded HR operations for Beyot Consulting and subsidiaries, including Ron Energy Resource Nigeria Limited, CecoAlf Nigeria Limited, and Adedamola Popoola & Co
- (Chartered Accountants)
- Successfully recruited and outsourced over 1,000+ staff (white- and blue-collar) for top-tier clients such as Dangote Group, Sterling Oil Exploration, and Energy Production Company, meeting critical operational demands
- Implemented HRIS tools for improved recruitment, payroll, performance management, and workforce analytics, enhancing efficiency and data accuracy
- Designed and delivered employee training programs, increasing engagement and retention by 40%
- Partnered with business units to prepare and finalize strategic deals, leading to a 75% revenue growth
- Streamlined HR policies and processes, ensuring compliance and efficiency
- Led capacity-building initiatives for senior management to enhance leadership capabilities
- Championed employee engagement strategies, fostering a high-performance and inclusive workplace culture
HR and Talent Acquisition Associate
JSK Consulting Group
Ikoyi, Nigeria
07.2023 - 12.2023
- Managed end-to-end recruitment, successfully placing professionals in executive, technical, and operational roles, strengthening workforce capability
- Implemented structured onboarding programs, reducing new hire ramp-up time by 30% and improving retention rates
- Developed and optimized talent acquisition strategies, increasing candidate pipeline quality and reducing hiring time by 40%
- Spearheaded employee training and engagement initiatives, resulting in an 80% improvement in overall employee productivity and satisfaction scores
- Enhanced HR operational efficiency by introducing a CRM-integrated recruitment system, streamlining applicant tracking and selection processes
- Negotiated high-value client contracts, ensuring workforce alignment with organizational needs while expanding business opportunities
HR and Business Development Trainee
JSK Consulting Group
Ikoyi, Nigeria
01.2023 - 06.2023
- Assisted in screening and shortlisting over 200+ candidates, improving the efficiency of the recruitment process
- Conducted market research to identify new business opportunities, leading to a 15% increase in client engagement
- Supported the onboarding process for new hires, ensuring a seamless integration into the organization
- Assisted in drafting HR policies and updating employee handbooks to align with labour regulations
- Coordinated employee training sessions, contributing to improvement in staff productivity
- Managed employee records and maintained 100% data accuracy in HR databases
Customer Experience Specialist
Jumia Nigeria
Yaba, Nigeria
11.2022 - 11.2022
- Managed inbound client queries via live chat, ensuring a 99% response rate within 60 seconds
- Resolved over 500+ customer inquiries on account queries, billing, and service concerns
- Provided real-time support and directed customers to FAQs and product pages for better self-service
- Ensured seamless customer experience, contributing to the improvement in satisfaction scores
HR & Staff Development Intern (NYSC)
Community Secondary School
, Nigeria
08.2021 - 07.2022
- Managed staff relations, training, and performance evaluations, improving overall team efficiency
- Facilitated new staff orientation, ensuring a smooth onboarding experience aligned with organizational objectives
Administrative assistant
Felix Ogunmade Legal Solicitors, Lagos
Kosofe, Nigeria
09.2013 - 11.2013
- Provided administrative and clerical support to ensure smooth daily operations within the firm.
- Managed client correspondence, case files, and legal documents, maintaining 100% data accuracy in records.
- Coordinated meetings, appointments, and court schedules, optimizing workflow for legal practitioners.
- Implemented organizational systems for file management and reducing document retrieval time.
Education
Master of Business Administration (MBA) - General Management
Ajayi Crowther University
10.2023 - 01.2025
B.Ed - Social Studies Education
Adekunle Ajasin University
11.2015 - 11.2019
West African Senior School Certificate - undefined
Emma Elshaddai Secondary School
09.2008 - 07.2013
Skills
- Strong leadership and management abilities
- Data Analytics
- HRIS implementation and process optimization
- Recruitment and workforce planning
- Strategic business partnership
- Employee engagement and training design
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office and CRM tools
- Detail-oriented with decision-making expertise
Certification
- Associate Membership (ACIPM), Chartered Institute of Personnel Management of Nigeria (CIPM), 12/01/24
- Human Resource Practitioners Licence (HRPL), Chartered Institute of Personnel Management of Nigeria (CIPM)
- IAB Digital Marketing and Media Foundations, Great Learning, 08/01/23
- Diploma in Human Resources, Alison, 05/01/23
- Computer Training and Applications, His Grace Computer Training Institute, 09/01/13 - 04/30/14
Languages
English
Yoruba
References
References available upon request.
Timeline
People Operations Specialist & HR Manager (Group)
Beyot Consulting
01.2024 - 01.2025
Master of Business Administration (MBA) - General Management
Ajayi Crowther University
10.2023 - 01.2025
HR and Talent Acquisition Associate
JSK Consulting Group
07.2023 - 12.2023
HR and Business Development Trainee
JSK Consulting Group
01.2023 - 06.2023
Customer Experience Specialist
Jumia Nigeria
11.2022 - 11.2022
HR & Staff Development Intern (NYSC)
Community Secondary School
08.2021 - 07.2022
B.Ed - Social Studies Education
Adekunle Ajasin University
11.2015 - 11.2019
Administrative assistant
Felix Ogunmade Legal Solicitors, Lagos
09.2013 - 11.2013
West African Senior School Certificate - undefined
Emma Elshaddai Secondary School
09.2008 - 07.2013
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