Oluwaseun Ayoade
Warehouse Operation
Surulere, Nigeria,Lagos
Summary
Performance-driven general warehouse experts with progressive background at logistics & supply chain, procurement and data management establishments. Drive consistent growth with effective management of all facets of operations. Organizes team workflows to maximize efficiency and foster collaboration with clear focus on meeting business revenue, performance and cost-control objectives. Well-versed in forecasting, procurement, inventory control, logistics, distribution and strategic thinking.
Overview
4
4
Certifications
7
7
years of post-secondary education
6
6
years of professional experience
Work History
General Store Manager
JUMIA NIGERIA
06.2018 - Current
- Oversee a wide variety of warehouse activities including inventory control, people management, cost optimization and assets management.
- Met business and customer needs consistently, properly organizing schedules, inventory, and team assignments to handle expected demands.
- Forecasted tools/packaging materials projection, inventory demand, and other requirements to develop annual budget.
- Set clear expectations for team performance, minimized losses with effective security presence and tight employee controls through implemented corrective actions or merit increases.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Established and administered annual budget with effective controls to prevent overage, minimize burn rate and support sustainability objectives.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Packaging Material Requirement Planner
JUMIA NIGERIA
02.2017 - 06.2018
- Supporting management decision-making by providing simulated alternative supply scenarios and adjusting plans in case of unexpected changes on Raw and Packaging Material availability.
- O Coordinating bi-weekly strategic MRP meetings to drive action plans on issues relating to Raw and Packaging materials cover and inventory tracking system to optimize inventory control Maximized goods value and minimized costs with strategic updates to materials flows.
- While ensuring zero write-offs of Raw and Packaging Materials.
- Accountability for the effective execution of Inbound Material Management and the optimization of inventory levels and cost, while initiating a culture of continuous improvement.
- Reviewing and maintaining strategic stock policies in line with the other constraints in collaboration with the Commercial Planning Manager, Warehouse Manager, Vendor Operation, and Procurement Manager.
- Examine the levels of supplies, raw material usage, avoid inefficiencies to determine shortage while acting as a liaison between the end users and the procurement/supplier.
Resolution Team Lead - Order Processing
AIG EXPRESS
Ikeja, Lagos
01.2016 - 05.2017
- Maintained customer satisfaction throughout interactions, providing timely, accurate information and answering all questions.
- Track order fulfillment timeline variances identify failures and missed SLAs and provide detail on root causes and trends.
- Nurtured customer relationships with regular contact and service based on trust.
- Independently interact with our customers and various internal/external departments to provide timely and complete resolution to inquiries/requests within established mainframe's.
- Carry out monthly audits to ascertain the SR (Success Rate) of all orders processed, as well as deep dive on all failed deliveries and customer rejections from all items processed with extremely low SR.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Order Processing
JUMIA NIGERIA
Ikeja, Lagos
05.2014 - 01.2015
- Evaluate all orders and ensure accuracy of all forms and inform management for all incomplete orders and verify all client information to deliver all products.
- Controlled errors by verifying every order before shipping to customers.
- Administer all correspondence with customers and checks for all order processes and maintain track of all shipping supplies.
- Maintain warehouse 5S rules and ensure cleanliness of same at all times, evaluate all orders to ensure to be error free and update data accordingly.
- Manage all communication with team members and ensure compliance to time frame and quality.
- Controlled errors by verifying every order before shipping to customers which will enhance high levels of.
Inventory Officer
ipNX Nigeria Limited
Victoria Island, Lagos
11.2012 - 02.2013
- Victoria Island, Lagos Responsible for preparing the purchase orders, receiving, storing, issuing the goods, managing the stock levels and giving out the supplies from the stock.
- Used Google document to record all inventory, shipping, and receiving activity.
- Developed and updated inventory records, including discrepancy reports and cycle-count records.
- Provide uninterrupted production, proper inventory control, inter- department feedbacks from services rendered.
- Maximized inventory availability through timely and accurate requisition orders.
Education
MBA - Operational Management
University Of Lagos
Lagos, Nigeria 09.2019 - Current
Bachelor of Science - Microbiology
Lagos State University
Lagos, Nigeria 09.2008 - 10.2013
Skills
Microsoft Office
WMS proficiency
Customer Relationship Management
Data Analytics
Supply Chain Management
Distribution & Logistics
Assets Management
Vendor/ Client Relationship
Certification
EXCEL PROFESSIONAL (CRASH COURSE)
Accomplishments
- Awarded "Innovate with thriftiness" Jumia Value Ambassador award -2020
- Collaborated with head of fulfillment and recovered N10 Million, over 150 assets during JS-NG Tool Shop Revamp.
- Resolved product issue through a new packaging materials designed for packaging bottled wine through the product cycle and remained unbroken.
Timeline
INTRODUCTION TO CORPORATE FINANCE
11-2021
DATA SCIENCE
01-2021
EXCEL PROFESSIONAL (CRASH COURSE)
11-2020
MBA - Operational Management
University Of Lagos
09.2019 - Current
LEADERSHIP AND BUSINESS TRAINING
07-2018
General Store Manager
JUMIA NIGERIA
06.2018 - Current
Packaging Material Requirement Planner
JUMIA NIGERIA
02.2017 - 06.2018
Resolution Team Lead - Order Processing
AIG EXPRESS
01.2016 - 05.2017
Order Processing
JUMIA NIGERIA
05.2014 - 01.2015
Inventory Officer
ipNX Nigeria Limited
11.2012 - 02.2013
Bachelor of Science - Microbiology
Lagos State University
09.2008 - 10.2013