Oluwaseun Ayetan
Phone Technician
Lagos
Summary
Results-oriented Phone Technician with over 13years of hands-on experience diagnosing and repairing complex hardware and software issues in mobile devices. Adept at efficiently troubleshooting a wide range of devices, from the latest smartphone models to tablets and beyond. Possessing a strong foundation in management gained from a BSc in Economics, I bring a unique blend of technical expertise and strategic thinking to every repair. Known for precision and a passion for staying at the forefront of mobile technology trends. Proven track record of optimizing operational efficiency, reducing repair times, and enhancing customer satisfaction. Eager to leverage my extensive experience and management background to contribute to the success of a dynamic mobile repair service or electronics company.
Overview
17
17
years of professional experience
8
8
years of post-secondary education
Work History
Senior Phone Technician
Fix Communication
Lagos
05.2016 - Current
- Diagnose and troubleshoot a wide range of hardware and software issues in various mobile devices.
- Perform precise repairs, component replacements, and upgrades on mobile devices.
- Ensure the use of proper tools and techniques to prevent further damage during repair.
- Communicate repair progress, costs, and expected completion times effectively. Interact with customers to understand device issues, provide repair estimates, and offer solutions
- Maintain high standards of quality control to ensure the functionality and durability of repaired devices.
- Perform rigorous testing and inspections post-repair to guarantee customer satisfaction.
- Manage inventory of replacement parts and components, ensuring an adequate supply.
- Monitor and order parts as necessary to support repair operations.
- Safeguard customer data during repairs, ensuring privacy and compliance with data protection regulations.
Phone Technician
SLOT
Lagos
06.2006 - 07.2012
- Diagnose and troubleshoot a wide range of hardware and software issues in various mobile devices.
- Perform precise repairs, component replacements, and upgrades on mobile devices.
- Ensure the use of proper tools and techniques to prevent further damage during repair.
- Interact with customers to understand device issues, provide repair estimates, and offer solutions.
- Communicate repair progress, costs, and expected completion times effectively.
- Maintain high standards of quality control to ensure the functionality and durability of repaired devices.
- Perform rigorous testing and inspections post-repair to guarantee customer satisfaction.
- Manage inventory of replacement parts and components, ensuring an adequate supply.
- Monitor and order parts as necessary to support repair operations.
- Safeguard customer data during repairs, ensuring privacy and compliance with data protection regulations.
- Implement data backup and restoration processes as needed.
Education
Bachelor of Science - Economics
Houdegbe North American University Benin
Benin 08.2012 - 03.2015
High School Diploma -
Manuwa Memorial Grammer School
Iju-Odo 09.1998 - 06.2004
Skills
IC installation
Timeline
Senior Phone Technician
Fix Communication
05.2016 - Current
Bachelor of Science - Economics
Houdegbe North American University Benin
08.2012 - 03.2015
Phone Technician
SLOT
06.2006 - 07.2012
High School Diploma -
Manuwa Memorial Grammer School
09.1998 - 06.2004
Similar Profiles
P SrinidhiP Srinidhi
Sr. Customer Tech Support & CXM at Cloud Connect Communication Private Limited (SAAS, Cloud Communication)Sr. Customer Tech Support & CXM at Cloud Connect Communication Private Limited (SAAS, Cloud Communication)
Brandilyn HartfieldBrandilyn Hartfield
Associate at Stitch Fix WarehouseAssociate at Stitch Fix Warehouse
Kyle Garcia-SappingtonKyle Garcia-Sappington
Car Detailer at Fix Auto AlamedaCar Detailer at Fix Auto Alameda