Open To Work
OLUWASEGUN OLOJEDE
Alakia,Ibadan, Nigeria
Summary
Dynamic financial professional with extensive experience at Guaranty Trust Bank Limited, excelling in cash management and customer service. Proven track record in enhancing cash flow strategies and training staff, while ensuring compliance with internal controls. Strong communicator and ethical leader dedicated to improving client relationships and operational efficiency.
Efficient Cash Administrator known for productivity and completing tasks swiftly. Possess specialized skills in cash handling, financial reporting, and risk management. Excel at communication, teamwork, and problem-solving, ensuring smooth financial operations and support to management decisions.
Strategic in financial management, thrive on maximizing productivity and efficiency in task completion. Skilled in budgeting, risk assessment, and strategic planning. Excel at communication, problem-solving, and leadership, ensuring seamless operations and team synergy.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Vault & Cash Administrator
Guaranty Trust Bank Limited
Ibadan , Nigeria
04.2024 - Current
- Maintained accurate records and files in the document management system.
- Managed cash flow and ensured accurate daily cash reconciliation.
- Processed transactions efficiently using banking software systems.
- Coordinated with departments to resolve cash discrepancies promptly.
- Maintained secure storage of cash and sensitive financial documents.
- Assisted in training new staff on cash handling procedures.
- Communicated effectively with clients regarding cash-related inquiries.
- Monitored compliance with banking regulations and internal controls.
- Processed debits and credit to customer and general ledger accounts.
- Tracked cash balances on a daily basis, including account activity reports, reconciliations and other related documents.
- Performed daily reconciliation of cash transactions, ensuring accuracy and completeness.
- Developed strategies to improve cash flow by monitoring current trends in banking industry.
- Maintained records of all cash deposits, withdrawals and transfers in accordance with company policies and procedures.
- Prepared bank deposits and ensured proper documentation for all transactions.
ATM Custodian
Guaranty Trust Bank Limited
Ibadan, Nigeria
04.2022 - 04.2024
- Maintained cleanliness and functionality of ATM machines across multiple locations.
- Conducted routine inspections to ensure proper operation of ATM devices.
- Restocked cash and supplies in ATMs according to established procedures.
- Reported any technical issues or malfunctions to the service team promptly while ensuring that first level maintenance is carried out effectively.
- Collaborated with bank staff to coordinate timely ATM servicing and maintenance.
- Ensured compliance with safety and security protocols during operations.
- Managed inventory of supplies necessary for effective ATM operation and maintenance.
- Adhered strictly to safety protocols when handling large amounts of cash at ATMs.
- Repaired minor mechanical issues with ATMs such as jammed bills or cards stuck inside the machine.
- Monitored customer feedback regarding ATM services and addressed any complaints in a professional manner.
- Collaborated with IT team members to troubleshoot software issues affecting the performance of an ATM machine.
- Researched discrepancies between actual cash balances reported by an ATM vs. system-generated balance reports.
- Verified accuracy of financial data entered into computer systems related to ATM transactions.
- Provided technical support to customers during their use of an ATM machine.
- Monitored installations to maintain compliance with local codes and industry best practices.
Customer Service Representative
Guaranty Trust Bank Limited
Ibadan, Nigeria
04.2017 - 04.2022
- Assisted customers with account inquiries and transaction processing.
- Resolved customer complaints using effective communication and problem-solving skills.
- Processed loan applications while ensuring compliance with bank policies.
- Managed Customers' expectations while ensuring improved Client relationship.
- Cross-selling of products to ensure improved Customer experience.
- Ensuring compliance with regulatory guidelines.
- Collaborated with team members to enhance customer service workflows.
- Educated customers on banking products and services available at the bank.
- Managed customer feedback to improve service delivery and satisfaction levels.
- Maintained accurate records of customer interactions in the database system.
Education
Bachelor of Science - Business Administration And Management
Dominican University
Ibadan, Nige 08.2024 - 01.2026
Higher National Diploma - Architectural Technology
OSUN STATE COLLEGE OF TECHNOLOGY
Esa Oke, Nigeria 11.2010 - 12.2012
Skills
- Financial analysis
- Customer service
- Cash management
- Team collaboration
- Internal controls
- Transaction monitoring
- Staff training and development
- Cash handling expertise
- Excellent communication
- Ethical leadership
Certification
- Associate Member, Chattered Institute of Personnel Management, CIPM
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteSalary Range
₦10000000/yr - ₦12000000/yrTimeline
Bachelor of Science - Business Administration And Management
Dominican University
08.2024 - 01.2026
Vault & Cash Administrator
Guaranty Trust Bank Limited
04.2024 - Current
ATM Custodian
Guaranty Trust Bank Limited
04.2022 - 04.2024
Customer Service Representative
Guaranty Trust Bank Limited
04.2017 - 04.2022
Higher National Diploma - Architectural Technology
OSUN STATE COLLEGE OF TECHNOLOGY
11.2010 - 12.2012