OLUWASEGUN OGUNKOLA
IBADAN,OLOGUNERU
Summary
Reliable and dedicated professional seeking to excel as Executive Housekeeper. Possesses strong organizational skills and adeptness in maintaining high standards of cleanliness. Committed to creating welcoming environment that enhances guest satisfaction and operational efficiency.
Proactive in addressing challenges, ensuring seamless and welcoming experience for all guests.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
ASSISTANT EXECUTIVE HOUSEKEEPER
DE SIGNATURE TOWERS AND SUITES
JERICHO, IBADAN
01.2024 - Current
- Trained new and existing staff members to consistently meet quality standards.
- Assisted Executive Housekeeper with administrative tasks to improve productivity.
- Conducted inventory checks to maintain adequate supply levels.
- Resolved guest complaints swiftly to enhance overall guest experience.
- Liaised with front office for efficient guest check-in and check-out processes.
- Inspected over 70 rooms to ensure adherence to brand quality standards.
- Collaborated with front desk staff to promptly address guest requests.
- Communicated maintenance repair needs for timely resolution.
ROOM ATTENDANT
ELEVENTH HOUSE HOTEL AND SUITES
JERICHO, IBADAN
04.2023 - 12.2023
- Restocked amenities promptly, ensuring availability at all times.
- Managed lost property cases effectively by following proper procedures; enhanced trust factor among guests.
- Maintained cleanliness of hotel rooms to improve guest satisfaction.
- Followed stringent standard operating procedures whilst cleaning and servicing rooms; improved quality control measures.
- Prepared trolleys efficiently each morning, ensuring readiness for shift start.
- Reported maintenance issues for prompt resolution.
LINEN SUPERVISOR
CONFERENCE HOTEL
IJEBU ODE, OGUN STATE
02.2020 - 07.2021
- Trained new employees on proper handling and care of linens, boosting performance.
- Maintained cleanliness in storage area to promote a healthy work environment.
- Ensured accurate record-keeping for efficient reference during audits.
- Provided exceptional customer service by promptly addressing concerns regarding linen quality.
Education
Bachelor of Science - BUSINESS EDUCATION
TAI SOLARIN UNIVERSITY OF EDUCATION
IJAGUN, IJEBU ODE. 08.2012 - 09.2016
SENIOR SECONDARY SCHOOL LEAVING CERTIFICATE -
ADEOLA ODUTOLA COLLEGE
IJEBU ODE 09.2005 - 09.2011
Skills
- Hotel software familiarity
- Exceptional staff training aptitude
- Room inspection proficiency
- Hospitality standards knowledge
- Deep cleaning techniques
- Effective time management
- Stock and Inventory control
- Staff management and evaluation
- Attention to Detail
- Laundry management
- Supply inventory management
- Housekeeping cost reduction methods
- Roster management
- Guest service
- Communal housing infection control
Certification
DIPLOMA IN HOSPITALITY MANAGEMENT
ALISON ACADEMY - 2025
CERTIFICATE ON HOUSEKEEPING TASKS AND PROCEDURES
ALISON ACADEMY - 2025
NATIONAL YOUTH SERVICE CORPS - 2019
Accomplishments
BEST STAFF OF THE MONTH - MARCH
DE SIGNATURE TOWERS AND SUITES
Timeline
ASSISTANT EXECUTIVE HOUSEKEEPER
DE SIGNATURE TOWERS AND SUITES
01.2024 - Current
ROOM ATTENDANT
ELEVENTH HOUSE HOTEL AND SUITES
04.2023 - 12.2023
LINEN SUPERVISOR
CONFERENCE HOTEL
02.2020 - 07.2021
Bachelor of Science - BUSINESS EDUCATION
TAI SOLARIN UNIVERSITY OF EDUCATION
08.2012 - 09.2016
SENIOR SECONDARY SCHOOL LEAVING CERTIFICATE -
ADEOLA ODUTOLA COLLEGE
09.2005 - 09.2011