Jira
Hi, I’m
Oluwasegun Bakare
Product Manager
Lagos
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Summary
Performance and data driven product manager possessing 4 + years of experience in building successful API driven products, product roadmaps & providing technical consulting. Passionate about strategizing & solving business problems . Articulate and tactful with good mediation and concensus-building abilities.
Overview
10
years of professional experience
11
Years of post Tertiary education
1
Certification
Work History
Global Accelerex
Product Manager
11.2021 - Current
Job overview
- Consulted with product development teams to enhance products based on customer interest data
- Currently managing the product lifecycle of a PAN Africa Agency banking
- App(B2B2C SaaS) with an average active agent of 20k +
- Defined benchmarks for performance metrics and continuously reviewed/re- assess based on Business needs
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements
- Set goals, formalized policies, and enforced operational standards to maximize team performance and keep projects on-task to achieve targets
- Developed FRD for the ANP app capturing all the details pertaining to different channels and their peculiarities which serves as a product reference for internal stakeholders
- Identified a gap in client onboarding flow, and Led a re-architect effort of a core SaaS product to reduce the platform deployment time for clients by 1 Week which led to an increase of about 5% in customer acquisition
- Led cross-functional team to prioritize demand from Customer Operations stakeholders and build value-added features
- Performed market analysis that identified an opportunity to enhance our transaction routing options which in turn gave the flexibility to transaction pricing
Accelerex Netwrok LtdLagos
BI & Product Analyst
02.2021 - 11.2021
Job overview
- Designed, implemented & managed Business data ,cleaned the data and created a responsive and interactive dashboard to monitor the business growth and provide data driven decision.
- Improved average agent onboarding & POS deployment timeline from 1 week to 3 days by automating the process through microsoft power apps which led to an increase of agent acquisition by 6%
- Implemented a customer appreciation strategy through transaction data which resulted in an increase in customers retention by 10%.
- Write and groom user stories, prioritizing product backlog, empowering and enabling Scrum engineering team to deliver on the project at hand.
- Achieved 85% roadmap commitments by introducing a data-driven and user-centric growth strategy.
Nokia Networks Lagos
Business Data Analyst
07.2015 - 01.2020
Job overview
- Delivered improved Qos through deep insights, trend analysis, problem management and Advanced Troubleshooting of Service degradations and customer escalations, monitor online services, quality performance issues & generate fault reports.
- Engaged relevant stakeholders in performance review sessions to understand root causes for CEMod low uptime performance which led to discovery of capacity issue and immediately approved for capacity increase.
- Define benchmarks for performance metrics and continuously review/re-assess based on Business need.
- Work closely with counterparts in Product Management to align on the vision, program backlog, and roadmap
- Co-led the functional UAT for CEM 18 software upgrade and successfully got customer sign off on all functional test document within the time frame agreed with customer
- Co-led requirement gathering on CEM 18 software upgrade and precisely translated it into technical requirement for the R&D team for implementation.
- Led Operations Knowledge transfer of the CEM 18 software upgrade
Complete Business Machines LtdEnugu
Intern|Business& Data Analyst
01.2009 - 06.2013
Job overview
- Cultivated and retained ongoing relationships with multinational clients by collecting stakeholder requirements and establishing clear operational specifications and use cases
- Collaborated with stakeholder groups across the organization to ensure business and technology alignment
- Proposed solutions meeting defined specifications and needs
- Delivered on agreed SLA which fetch the company an additional contract worth 10million +
- Communicated client’s business requirements by constructing easy-to-understand data and process models
- Trained a team of 15 people on usage of newly deployed DMS
Education
Institute of Management And Technology Enugu , Nigeria
HIgher National Diploma from Electrical, Electronics And Communications Engineering
06.2009 - 10.2011
Lagos State Polytechnic Lagos,Nigeria
National Diploma from Electrical, Electronics Engineering Technologies
07.2006 - 10.2008
Professional Trainings
Utiva Product School
Agile Product Management
Product School
How to drive product innovation
Lagos Business School
Building and Enhancing Sustainable Business Model for Financial Inclusion
Brightline Project Management Institute
Stategy Design & Delivery
Skills
Negotiation
Product development
Strategic planning
Client communication
Research and trend analysis
Product Marketing
Design Thinking
Road Mapping
Agile Development
Cross Functional Team Management
Data Analysis
Leadership & Communication
Accomplishments
- Engaged relevant stakeholders in performance review sessions to understand root causes for CEMod low uptime performance which led to discovery of capacity issue and immediately approved for capacity increase.
- Ideate and built a transaction routing middleware to help the business to be more flexible with cardwithdrawal charges.
- built an automated Agent onboarding process using power Apps which led a decrease in the mean time to acquiring agent.
- Developed an ETL system for the business.
Affiliations
International Institute of Business Analysis (IIBA)
Software
Confluence
Figma
Postman
Swagger
Visio
Balsamiq
Google analytics
Certification
Certified Business Analysis Professional
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Product Manager
Global Accelerex
11.2021 - Current
BI & Product Analyst
Accelerex Netwrok Ltd
02.2021 - 11.2021
Certified Business Analysis Professional
06-2019
Business Data Analyst
Nokia Networks
07.2015 - 01.2020
Institute of Management And Technology
HIgher National Diploma from Electrical, Electronics And Communications Engineering
06.2009 - 10.2011
Intern|Business& Data Analyst
Complete Business Machines Ltd
01.2009 - 06.2013
Lagos State Polytechnic
National Diploma from Electrical, Electronics Engineering Technologies
07.2006 - 10.2008