Oluwakemi Jinadu
Eti Osa,Lagos State
Summary
Results-driven logistics coordinator with experience in managing shipping requests and maintaining customer satisfaction. Proven ability to streamline processes and enhance efficiency in fast-paced environments. Strong communication and relationship-building skills aid in resolving issues effectively.
Overview
10
10
years of professional experience
Work history
Logistics Coordinator
Drivpicker Logistics
Lagos Island, Lagos State
2021.02 - Current
- Coordinated shipping requests and ensured accurate documentation for billing.
- Responded to customer inquiries and resolved complaints to maintain satisfaction.
- Streamlined order tracking processes, enhancing overall customer experience.
- Evaluated vendor performance regularly for quality assurance purposes.
Sales Representative
Apohair Company
Hanoi
2016.01 - 2016.09
- Increased revenue by 15% acquiring new customers and determining needs to offer relevant products.
- Managed business development initiatives by developing impactful customer relationships and executing benefit-oriented.
- Utilized professional sales techniques to persuasively communicate with clients.
- Communicated with customers to understand needs and recommend appropriate solutions.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate
Education
Bachelor of Business Administration - Marketing
Fpt University
Vietnam 2019.01 -
Skills
- Global logistics understanding
- Customer Relations
- Negotiation skills
- Communication skills
- Verbal and written communication
- Calm under pressure
- Salesforce CRM
- Problem-solving
- Time management
Languages
English
Fluent
Additional information
Participants in FU Talent Show 4
Timeline
Logistics Coordinator
Drivpicker Logistics
2021.02 - Current
Bachelor of Business Administration - Marketing
Fpt University
2019.01 -
Sales Representative
Apohair Company
2016.01 - 2016.09