OLUWAKAYODE OSORE
Ibadan,Oyo State
Summary
Accomplished professional with expertise in ERP systems operation and CRM software literacy, known for a result-driven approach and exceptional client relations. Demonstrates proficiency in technology integration and leadership development, alongside a strong foundation in physiological knowledge and multitasking under pressure. Skilled in exercise and activity planning, blood pressure measurement, wound dressing expertise, and adept at handling distressed patients while supporting family members. Committed to adapting to patient needs and delivering professional training, with a focus on enhancing organisational efficiency through strategic event planning.
Flexible Health Care Assistant with 2 years of experience. Improves health outcomes and quality of life through meticulous service provision. Delivers attentive and compassionate care. Skilled in phlebotomy and ECGs.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work history
General manager
Olympus Groups
Ibadan, Oyo State
2020.02 - Current
- Developed promotional strategies to attract more patrons.
- Enhanced guest satisfaction by addressing and resolving complaints swiftly.
- Streamlined reservation process to increase efficiency.
- Achieved smoother operations with staff scheduling and shift management.
- Supervised front-of-house operations, ensured top-quality customer service.
- Handled difficult customer situations, restored guest satisfaction.
- Monitored budget expenditure to maintain financial control.
- Ensured compliance with local health regulations for safe operation.
- Cultivated teamwork amongst staff, boosted morale.
- Managed supplier relationships for better product quality.
- Trained new hires in service standards for increased productivity.
- Implemented new food safety protocols for improved hygiene standards.
- Oversaw restaurant maintenance, ensured clean and safe environment for guests.
- Established rapport with guests, enhancing their dining experience.
- Maintained high levels of cleanliness by implementing strict cleaning schedules.
- Created unique menu items with chef collaboration.
- Managed over 60 customer calls per day
Health care assistant
Assurance Imperial Nursing Home, Home Caregiver, C
Ibadan, Oyo State
2017.09 - 2019.11
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for enhanced quality of life while living in care homes.
- Provided emotional support to patients and their families during difficult times.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Escorted patients for tests or procedures within hospital premises whilst ensuring their safety and comfort.
- Monitored vital signs of patients with meticulous attention to detail for accurate readings.
- Enhanced healing process by changing wound dressings regularly.
- Assisted in physical therapy sessions with patients to promote mobility improvement.
- Managed over 25 patients calls per day
Education
Certificate of Higher Education - Science
Adeniran Ogunsanya College Of Education
Lagos 2014.04 - 2017.05
Skills
- ERP systems operation
- Result-Driven approach
- Professional training delivery
- CRM software literacy
- Client relations
- Technology integration
- Event planning
- Leadership development
- Physiological knowledge
- Multitasking under pressure
- Exercise and activity planning
- Blood pressure measurement
- Handling distressed patients
- Wound dressing expertise
- Supporting family members
- Adapting to patient needs
Languages
English
Fluent
Affiliations
- cooking
- learning new things
- swimming
Timeline
General manager
Olympus Groups
2020.02 - Current
Health care assistant
Assurance Imperial Nursing Home, Home Caregiver, C
2017.09 - 2019.11
Certificate of Higher Education - Science
Adeniran Ogunsanya College Of Education
2014.04 - 2017.05