Oluwafemi Oduyoye
Ikosi-Ketu,Lagos
Summary
Dynamic hospitality leader, loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Experienced in luxury hotel operations, currently serving as Deputy General Manager at Leola Hotel, Lagos.
Overview
26
26
years of professional experience
18
18
years of post-secondary education
Work history
Deputy general manager
Leola Hotel
Maryland Ikeja, Lagos
2017.10 - Current
- Devised marketing strategies to increase brand awareness.
- Managed budgeting process achieved cost-efficiency goals.
- Crisis Management
- Achieved client satisfaction with exceptional customer service skills.
- Health & Safety Compliance
- Quality Assurance
- Ensured smooth business operations whilst managing multiple departments.
- Oversaw daily operations, met organisational objectives.
- Fostered positive work environment by promoting teamwork and collaboration.
- Assisted General Manager to ensure site consistently achieved or surpassed annual financial targets.
Deputy general manager
Protea Hotel Leadway
Maryland Ikeja, Lagos
2007.06 - 2017.12
- Fostered positive work environment by promoting teamwork and collaboration.
- Ensured smooth business operations whilst managing multiple departments.
- Achieved client satisfaction with exceptional customer service skills.
- Oversaw daily operations, met organisational objectives.
- Streamlined operational procedures for enhanced efficiency.
- Assisted General Manager to ensure site consistently achieved or surpassed annual financial targets.
Duty manager
Protea Hotel Leadway
Lekki, Victoria Island
2000.05 - 2006.12
- Ensured customer satisfaction with prompt problem resolution.
- Maintained cleanliness standards, resulting in positive customer feedback.
- Achieved smooth daily operations by overseeing staff and delegating tasks efficiently.
- Handled cash transactions accurately for financial integrity.
- Managed front-of-house operations to maintain a high level of service.
- Stored cash floats , delivered secure banking procedures.
Education
Post Graduate Diploma - Management Science
Ladoke Akintola University of Tecchnology
Ogbomoso, Oyo State 1999.09 - 2000.10
Bachelor of Science In Education Bsc(ed) - Biology
Ahmadu Bello University
Zaria, Kaduna State 1990.09 - 1994.10
National Certificate of Education - Biology/Chemistry
Federal College of Education katsina
Katsina, Katsina State 1986.08 - 1989.10
Some College (No Degree) -
United High School
Ikenne/Ilishan Remo, Ogun State 1980.09 - 1985.08
Primary School Leaving Certificate -
Army Command Children School
Zaria, Kaduna State 1974.09 - 1979.08
Skills
- Experience with PMS software
- Regulatory compliance knowledge
- Leadership and development
- Resilience and stamina
- Ethical conduct
- Technical proficiency
- Customer relations and care
- Food and beverage cost control
Timeline
Deputy general manager
Leola Hotel
2017.10 - Current
Deputy general manager
Protea Hotel Leadway
2007.06 - 2017.12
Duty manager
Protea Hotel Leadway
2000.05 - 2006.12
Post Graduate Diploma - Management Science
Ladoke Akintola University of Tecchnology
1999.09 - 2000.10
Bachelor of Science In Education Bsc(ed) - Biology
Ahmadu Bello University
1990.09 - 1994.10
National Certificate of Education - Biology/Chemistry
Federal College of Education katsina
1986.08 - 1989.10
Some College (No Degree) -
United High School
1980.09 - 1985.08
Primary School Leaving Certificate -
Army Command Children School
1974.09 - 1979.08