OLUWAFEMI AKINSELOYIN
Computer Engineer
Nigeria,Lagos
Summary
As a highly skilled Senior IT Manager with 15 years of experience, I successfully lead teams in strategizing, deploying, and maintaining complex IT initiatives. I spearheaded the successful implementation of a new network architecture that increased system performance by 36%, cutting energy consumption costs by 22%. I also managed finances for the IT Department, yielding 10% savings on the overall expenditure, and introduced an online collaboration platform that improved employee productivity by 10x.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
IT Support Specialist
Top Steel Nig LTD
Nigerian , Lagos
03.2019 - Current
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Loaded software, granted permissions, and configured hardware for new employees as part of onboarding process.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
- Determined hardware and network system issues using proactive troubleshooting techniques.
- Managed backup and recovery of data assets to safeguard system availability.
- Assigned system permissions and set up computers to assist with onboarding new employees
- Updated software to safeguard against security flaws.
- Assisted with updating technical support best practices for use by team.
- Configured hardware and granted system permissions to new employees.
- Monitored systems in operation and quickly troubleshot errors.
Education
Bachelor of Science (BSC) - Education Technology
Lagos State University
Ojo Lagos 01.2010 - 07.2015
Skills
Technical Support
undefinedTimeline
IT Support Specialist
Top Steel Nig LTD
03.2019 - Current
Bachelor of Science (BSC) - Education Technology
Lagos State University
01.2010 - 07.2015
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