Open To Work
OLUWADAMILOLA MARY OLORUNTOBA
Abuja,Nigeria
Summary
Results-oriented professional with diverse experience in nursing assistance, accountancy, and administration. Combines strong communication and time management skills to enhance team collaboration and operational efficiency. Builds valuable relationships to drive business growth and improve organizational performance.
Overview
5
5
years of post-secondary education
8
8
years of professional experience
Work History
Teller
UBA
Abuja
09.2025 - Current
- Processed customer transactions accurately and efficiently.
- Assisted customers with account inquiries and service requests to enhance customer satisfaction.
- Maintained cash drawers and balanced daily transactions.
- Educated customers on digital banking tools and services.
- Resolved customer complaints promptly to maintain positive relations.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Answered customer inquiries regarding bank products and services.
- Maintained confidentiality of all customer records and information according to company policies.
- Built and maintained client relationships through quality, personalized interactions.
- Verified customers' identification to ensure compliance with laws and regulations.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Explained account information to customers clearly to facilitate informed decision-making.
- Delivered exceptional service to customers in person or over telephone.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Followed up on requests from customers in a timely manner.
- Identified fraudulent activity or suspicious behavior; immediately reported it to management.
- Explained the features of various banking products available to customers.
- Promoted bank products and services in customer interactions, consistently meeting sales goals.
- Continuously updated knowledge about banking products, services, policies and regulations.
- Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
- Trained employees on cash drawer operation.
- Assisted customers in opening new accounts and completing required paperwork.
- Directed specific questions to appropriate branch personnel.
- Processed wire transfers for customers both domestically and internationally.
- Researched discrepancies between actual cash amounts and records of transactions for accuracy.
- Reported any operational issues or system problems that occurred during shift promptly.
Accounting Audit Trainee
Bola Vaughan and Co
06.2021 - 06.2022
- Assessing and evaluating internal controls of accounting functions.
- Preparing audit reports on a periodic basis for the top management.
- Ensuring timely completion of all audit programs.
- Performing the full audit cycle including risk management and control management over operations' effectiveness, financial reliability, and compliance with all applicable directives and regulations.
- Documenting all audit reports and findings for the top management.
- Conducted internal audits to ensure compliance with financial regulations.
- Assisted in preparing detailed audit reports for client review.
- Analyzed financial statements to identify discrepancies and areas for improvement.
- Reviewed financial documents, such as account statements and invoices, to ensure accuracy.
Resource Mobilization Manager
Progressive community support forum
01.2021 - 01.2022
- Maintain positive working relationships with Senior Management Team members and ensure there is effective coordination of all activities.
- Provided clear direction, guidance, one-to-one support, mentoring, and coaching on a consistent basis and as required.
- Assisted and supported the team to implement activities effectively.
- Monitored time and task management to ensure staff work/life balance and staff retention.
- Supported accountability and communication across relevant departments.
- Designed and facilitated capacity-building initiatives/training to strengthen the forum and partner staff capacity to deliver required obligations and duties.
Pharmacist Assistant
DALES Pharmacy
01.2020 - 01.2021
- Communicated with patients to provide counseling and education on the appropriate use of prescription and FDA marketed products.
- Designed and ensured improved guidelines and workflow process while minimizing medication errors.
- Reviewed records of patients to determine the appropriateness of medication therapy.
- Consult on dosages, medication substances, etc. and advise on the correct administration of drugs.
- Systematically verified both patients and billing information to identify and resolve errors due to system failures.
Pharmacist Assistant
MANI Pharmacy
01.2019 - 01.2020
- Reviewed records of patients to determine the appropriateness of medication therapy.
- Evaluated patients' condition to ensure all issues are being treated.
- Developed clinical pharmacy programs according to policies and regulations.
- Administer medications based on written prescriptions with 99.9% accuracy which led to a 95% satisfaction rate.
Nurse Assistant
Psychiatric hospital Aro
01.2018 - 01.2019
- Measured and monitored vital signs like blood pressure and temperature.
- Gathered patient health concerns and reported critical details to Registered Nurse or Doctor to inform care decisions.
- Provided physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
- Engaged with patients to identify emotional or physical needs, facilitating timely support and care.
- Supported nurses and physicians in operating medical equipment, ensuring effective delivery of patient care.
Education
Bachelor of Science - Public Health
Saint Monica University
CamerounWest African Examination Council -
Lizdav Academy
KabayiFirst School Leaving Certificate -
MLGEA SCHOOL OKEGADA-AMURO
Kogi state 01.2005 - 01.2010
Skills
- Cash handling
- Transaction processing
- Customer service
- Compliance verification
- Banking
- Proficiency in Office tools
- Attention to details
- Detail Oriented
- Works under pressure
- Time management
- Multitasking
- Fast-paced adaptability
- Analytical Skills
- Critical thinking
- Complex problem-solving
- Customer engagement
- Listening and comprehension
- Communication Skills
- Concentration
- Team player
- Motivation
- Stress tolerance
- Strong work ethic
- Concentration
- Cash counting
- Fact-checking
- Staff training
- Strong work ethic
- Cash counting
Key Highlights
- Highly goal-oriented individual with proven ability to work across several industries.
- Solid understanding of emerging technologies in the medical world.
- Strong interpersonal skills with proven ability to work with people of varying character and temperament.
- Fluency in the English Language topped up with excellent communication skills.
Languages
English
First Language
Work Preference
Job Search Status
Open to workWork Type
Full TimeGig WorkLocation Preference
On-SiteSalary Range
₦199000/yr - ₦200000/yrTimeline
Teller
UBA
09.2025 - Current
Accounting Audit Trainee
Bola Vaughan and Co
06.2021 - 06.2022
Resource Mobilization Manager
Progressive community support forum
01.2021 - 01.2022
Pharmacist Assistant
DALES Pharmacy
01.2020 - 01.2021
Pharmacist Assistant
MANI Pharmacy
01.2019 - 01.2020
Nurse Assistant
Psychiatric hospital Aro
01.2018 - 01.2019
First School Leaving Certificate -
MLGEA SCHOOL OKEGADA-AMURO
01.2005 - 01.2010
Bachelor of Science - Public Health
Saint Monica University
West African Examination Council -
Lizdav Academy