Hi, I’m
Oluwadamilola Ladokun
International Student Recruitment Specialist| Customer Growth and Success Analyst |Market Research Analyst| Project Manager
Egbeda,Lagos
Summary
Enterprising and forward-thinking Manager with deep understanding of business needs, market conditions,trends and regional preferences in the International student recruitment field and across industries. Accustomed to stepping into different roles every day to enable business operations to evolve and meet changing demands.
With demonstrated capacity in successfully leading every facet of new and ongoing operations, passion for making proactive, insightful and strategic decision in exceeding business expectations. Prepared to leverage possessed 7+ years of combined and progressive strategic planning, promotional activities, human resources, customer success, process and sales experience to positively impact business operations in a face-paced, and target-driven environment.
Overview
7
years of professional experience
Work History
Team ConsultancyIkeja, Lagos
Senior Manger International Student Recruiter
09.2023 - Current
Job overview
- Advised prospective students, parents, partners and other key stake holders on offerings, documentation, Immigration guidelines, available financial aid options, helping them navigate complex application processes successfully
- Enhanced student success by conducting orientation sessions and offering academic support throughout their journey
- Liaised between university departments to ensure seamless communication regarding prospective student inquiries or concerns
- Developed strong relationships with high schools and community colleges, resulting in increased partnerships and enrollment opportunities for potential students
- Managed multiple recruitment projects simultaneously while adhering to strict deadlines, demonstrating exceptional organizational skills
- Increased student enrollment and up-to 70% conversion by promoting university programs and providing comprehensive information to prospective students
- Conducted research on competitor institutions to inform strategic planning efforts aimed at improving overall recruitment outcomes
- Provided exceptional customer service at every stage of the recruitment journey, addressing concerns promptly and professionally, I assisted the university in converting students to ambassadors and advocates
- Built and strengthened successful relationships with external recruiters and agencies
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible, achieving 100% student satisfaction and over enrolment rate.
- Self-motivated, with a strong sense of personal responsibility.
Michelle and Anthony consultancyIkeja, Lagos
Business Development Manager
02.2023 - 09.2023
Job overview
- See all aspects of the Application process- including follow up and providing dedicated and maximum support to enquire and offer-holders
- Establish partnership with schools in Canada, Australia, Uk
- Responsible for liaising with partner institutions on behalf of over 250 applicants per time while ensuring all applicants are kept abreast of their admission status.
- Achieved 85% agreed on targets within budget
- Provide updates on Academic admissions efficient, courteous and timely processing of applications and all stages from first inquiry through to enrolment
- Accomplished above 80% success rate during apex period of admission
- Formulate and executing plan to expand partnership.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved marketing to attract new customers and promote business.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Defined clear targets and objectives and communicated to other team members.
Coventry University, British CanadianIkeja, Lagos
Country Representative
07.2021 - 01.2023
Job overview
- Manage all aspects of the Application process- including follow up and providing dedicated and maximum support to enquire and offer-holders
- Responsible for liaising with partner institutions on behalf of over 50 applicants per time while ensuring all applicants are kept abreast of their admission status
- Achieved 85% agreed on targets within budget
- Provide updates on Academic admissions efficient, courteous and timely processing of applications and all stages from first inquiry through to enrolment
- Accomplished above 70% success rate during apex period of admission
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
AVANTILINE DESIGNIsland, Lagos
Project manager /facility manager
01.2021 - 06.2021
Job overview
- Responsible for Managing construction works Tracking of project expenses
- Planning and overseeing projects Ensuring projects are completed within given time frame
- Monitoring and preparing program of works and progress reports
- Ensuring quality delivery.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Local Government, State, National Youth ServiceLagos
Project officer
01.2020 - 10.2020
Job overview
- Scheduling meetings
- Taking minutes
- Collating contracts, time sheets and reports
- Drafting presentations and formatting documents
- Supporting senior team members with administrative functions.
LEAD INITIATIVEAkure, Ondo State
Administrative Assistant/ Industrial Attachment
05.2017 - 09.2017
Job overview
- File organizing, scheduling appointments, drafting correspondences and messages
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
Federal University of Technology
B. Tech. [Hon from Project Management Technology
2018
Federal University of Technology
First School Leaving Certificate
2014
Mil-Bank Hall Secondary School
High School Diploma
2012
Mandate Junior School
West African Senior School Certificate
2005
References
Referees Mr. Sofoluwe Sowunmi Olusola Senior staff ACCESS BANK PLC Department of information technology, 999c, Danmole street, off idejo street, Off Adeola Odeku street, Victoria island, Lagos. P.M.B. 1097 Apapa, Lagos State. Tel: 08141278716
Dr. Emmanuel Areo Senior lecturer Federal university of technology, Faculty of science, Department of mathematics Km 1, idasen /ute Road owo, Ondo state P.M.B 704,Akure, Ondo state, Tel: 08032096585
Skills
- Process Optimization
- B2B sales experience
- Sales and marketing strategies
- CRM Knowledge
- People Management Skill
- Business Development and Planning
- Customer Success and Retention
- Collaboration and Team Optimization
Interests
Hobbies Travelling, Meeting People, Reading, Swimming
Timeline
Senior Manger International Student Recruiter
Team Consultancy
09.2023 - Current
Business Development Manager
Michelle and Anthony consultancy
02.2023 - 09.2023
Country Representative
Coventry University, British Canadian
07.2021 - 01.2023
Project manager /facility manager
AVANTILINE DESIGN
01.2021 - 06.2021
Project officer
Local Government, State, National Youth Service
01.2020 - 10.2020
Administrative Assistant/ Industrial Attachment
LEAD INITIATIVE
05.2017 - 09.2017
Federal University of Technology
B. Tech. [Hon from Project Management Technology
Federal University of Technology
First School Leaving Certificate
Mil-Bank Hall Secondary School
High School Diploma
Mandate Junior School
West African Senior School Certificate
Certification
- British Council Certificate
- Human Resource Management
- Apply Board agent and counselor course
- Customer service and call Etiquette
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