OLUWADAMILOLA IBITOYE
Lekki, Lagos,Nigeria
Summary
A results-driven and highly skilled professional with a proven track record in project management, Executive assistance, and administration. Adept at leading cross-functional teams to successful project completion within scope, time, and budget constraints. Also known for cultivating strong client relationships through effective communication and a client-centric approach. Possessing a strategic mindset, keen organizational abilities, and a commitment to delivering high-quality results. Proven expertise in coordinating and overseeing diverse projects while ensuring seamless communication between clients and internal teams. Exceptional problem-solving skills and a focus on continuous process improvement. An effective administrator with a keen eye for detail and a commitment to optimizing operational efficiency, ready to leverage a unique blend of leadership, interpersonal, and organizational skills to drive success in a dynamic and challenging environment.
Overview
2025
2025
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Personal assistant to the CEO
OES Energy Service LTD
Victoria Island, Lagos, Nigeria
08.2024 - Current
- Ensure timely completion of projects by coordinating with various departments within the organization.
- Facilitate effective communication between the CEO and other staff members.
- Draft correspondences on behalf of the CEO, reflecting professional tone and content accuracy.
- Handle incoming calls professionally whilst maintaining a cordial relationship with clients and partners.
- Manage CEO's schedule efficiently, preventing double bookings or missed appointments.
- Maintain confidentiality with handling sensitive documents and information.
- Conduct thorough research for preparing reports, aiding informed decision-making processes.
Internal control / Client Relationship Officer
Parallax Consulting LTD
Maruwa, Lekki, Lagos, Nigeria
2 2023 - 07.2024
- Evaluated and enhanced the internal control system by identifying weaknesses and recommending improvements.
- Designed and implemented control procedures to safeguard assets, ensure financial accuracy, and promote compliance.
- Conducted risk assessments to identify potential risks and mitigate them effectively.
- Built and maintained strong, long-term client relationships, advocating for clients within the company to ensure a positive experience.
- Collaborated across departments to ensure unified and effective client support.
Sales Executive
Woodland Estate
Ikate, Lekki, Lagos, Nigeria
04.2022 - 01.2023
- Increased sales by over 35%, through well-placed implementation of sales initiatives
- Collaborating with other sales teams, hence, achieving better sales returns.
- Elevated brand awareness for significant market influence through strategic sales campaigns.
- Fostered a positive team environment, resulting in increased morale and performance amongst staff members.
Customer Support/Call Center Agent
Betsat Nigeria (Poligon Entertainment LTD)
Lekki, Lagos, Nigeria
01.2022 - 04.2022
- Conferred with customers by telephone to provide information about company's betting products and services
- Delivered world class online customer support to customers with betting / gaming issues via phone, email, Zendesk, Poligon, Microsip and other CRM software.
- Promoted new listings using digital platforms such as social media sites, company website and online portals,.
- Delivered exceptional customer service to ensure repeat business and referrals.
Events Coordinator/Project manager (Per Time)
Tosvic Event Management
Alimosho, Lagos, Nigeria
01.2017 - 01.2022
- Supervised teams of 30-100 protocol members and vendors during events with 500-3000 attendees.
- Ensured customer satisfaction by providing support and brand services, resulting in positive client retention.
- Hired and trained new team members, enhancing team productivity and smooth transitioning.
- Interacted with stakeholders to address needs and resolve issues, ensuring successful event execution.
- Implemented safety guidelines and trained attendees on health and safety measures during events.
- Collaborated with team members to ensure exceptional attendee coverage.
Graduate Accounting Intern
Tocciano Nigeria
Ikoyi, Lagos, Nigeria
03.2019 - 03.2020
- Suggested operational modifications which when implemented enhanced efficiency of existing control systems by over 60%
- Recorded purchased accessories and periodically took stock of inventory, also monitored all discrepancies in payments and refund procedures
- Prepared, examined, and analyzed accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
Accounting Intern
RCCG, Pastors' Seed Family
Redemption Camp, Ogun state, Nigeria
04.2017 - 05.2018
- Reconciled bank accounts and also prepared invoices, receipts etc
- Designed and Implemented efficient filing system to ensure seamless and productive office operations whilst also handling assigned administrative duties.
- Utilised advanced Excel skills for effective handling of large data sets.
- Provided excellent customer service during interactions with clients regarding their billing queries.
Education
Bachelor of Science - Banking and Finance
Federal university of Agriculture, Abeokuta.
Ogun state, Nigeria 11.2014 - 09.2019
Skills
- Schedule management
- Data Entry
- Microsoft Office
- Executive support
- Event planning and coordination
- Confidentiality maintenance
- Presentation skills
- Project Management
- CRM software like Zendesk, Zoho, ClickUp, Slack, Agile
- Project Management tools like Trello, ClickUp, Asana, Linear
- Administrative and Team leadership
- Interpersonal relationships and Multi-tasking skills
- Attention to details
- Managing relationships with stakeholders
Certification
- Certificate of Completion: Event and Wedding Planning
- Google Project Management: Professional Certificate
- Google Agile Project Management
Projects Managed
- Responsible for recruiting vendors and ushers, while also implementing operational procedures, event workflow and structure for the success of events.
- Developed and updated project plans for event management: including information such as project objectives, technologies required, systems, event specifications, schedules, funding, and staffing.
- I successfully orchestrated a talk show project (The Leading Woman show season 2), overseeing the client's requirements in alignment with the provided brief. I adeptly assigned roles and responsibilities, ensuring a seamless execution throughout the four-day shoot.
Timeline
Personal assistant to the CEO
OES Energy Service LTD
08.2024 - Current
Sales Executive
Woodland Estate
04.2022 - 01.2023
Customer Support/Call Center Agent
Betsat Nigeria (Poligon Entertainment LTD)
01.2022 - 04.2022
Graduate Accounting Intern
Tocciano Nigeria
03.2019 - 03.2020
Accounting Intern
RCCG, Pastors' Seed Family
04.2017 - 05.2018
Events Coordinator/Project manager (Per Time)
Tosvic Event Management
01.2017 - 01.2022
Bachelor of Science - Banking and Finance
Federal university of Agriculture, Abeokuta.
11.2014 - 09.2019
Internal control / Client Relationship Officer
Parallax Consulting LTD
2 2023 - 07.2024
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