Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Hobbies and Interests
Extracurricular Activities
Languages
References
BIO DATA
Timeline
Generic

OLUWADAMILOLA AKINBONI

Ikeja

Summary

Highly organized Administrative Executive with strong background in office management, staff training and development, document control, and process improvement. Known for improving administrative workflows, implementing cost-saving strategies, and maintaining high levels of accuracy in all operations. Possess excellent communication skills, leadership qualities, and ability to manage multiple tasks simultaneously while ensuring quality outcomes. Previous work demonstrates significant impact on efficiency and productivity within fast-paced business environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Administrative Officer

LAGOS STATE LAND GRABBER SPECIAL TASK FORCE
Lagos
10.2024 - Current
  • Coordinated office operations to enhance efficiency and productivity.
  • Developed and maintained filing systems for easy document retrieval.
  • Monitored office inventory to maintain supply levels.
  • Directed and oversaw office personnel activities.
  • Developed administrative team to support corporate growth and objectives.

Executive Administrative Officer/Personal Assistant

ARCHBOND BUILDERS LIMITED
Lagos
06.2021 - Current
  • Managed executive schedules and coordinated appointments for senior leadership.
  • Organized meetings, prepared agendas, and documented minutes for key discussions.
  • Developed policies and procedures to improve office operations.
  • Maintained confidential files related to personnel records and other sensitive documents.
  • Prepared agendas, reports, and minutes for board meetings.
  • Developed spreadsheets using Microsoft Excel for tracking employee performance metrics.
  • Ordered office supplies; created purchase orders for equipment or services needed by the office staff.
  • Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
  • Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.
  • Oversaw office supplies inventory, ensuring availability of essential materials for staff.
  • Answered incoming calls in a professional manner; responded to inquiries from clients, vendors.
  • Processed mail received by the office; distributed correspondence accordingly.

MANAGER/Customer Service Representative

KIMSLAYSTYLES
Lagos
12.2022 - 01.2024
  • Oversaw daily operations to ensure adherence to company policies and procedures.
  • Analyzed customer inquiries to identify trends and recommend process improvements.
  • Managed scheduling and resource allocation for optimal team performance and coverage.
  • Trained new customer service representatives on company policies and procedures.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Collected deposits or payments and arranged for billing.

SUPERVISOR

STACY CUISINE AND AGRO VENTURES
Lagos
09.2017 - 09.2020
  • Supervised daily operations in food preparation and service areas.
  • Implemented efficient processes to enhance productivity and reduce waste.
  • Resolved customer inquiries and complaints with effective communication skills.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Secretary

Watz Dreamz Limited
Lagos
01.2018 - 08.2018
  • Job Analysis
  • Managed daily office correspondence and maintained organized filing systems.
  • Processed incoming and outgoing mail while ensuring timely distribution.
  • Drafted documents, reports, and presentations using office software tools.
  • Maintained office supplies inventory and placed orders as needed.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Provided excellent customer service by addressing inquiries via phone and email.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Ensuring that the building and facilities are in compliance with health, environmental, and security standards.
  • Monitoring energy usage and consumption, and making recommendations or policies to limit expenses in this area.

Education

B.Sc - Mass Communication

Isfop Benin University
Cotonou
09-2018

Skills

  • Communication
  • Multi tasking
  • Office management
  • Inventory control
  • Policy development
  • Effective communication
  • Team leadership
  • Problem solving
  • Attention to detail
  • Project management
  • Travel arrangements
  • Human resources support
  • Event coordination
  • Customer service

Certification

  • National Youth Service Corps (NYSC) 2019
  • NYSC Discharge Certificate
  • Human Resource Management Institute, (HRMI) 2019
  • Certified Personnel Manager (CPM)
  • Certified Human Resource Professional (CHRP)
  • Post Graduate Diploma (PGD. HRM)

Languages

Solid and fluent in spoken English Language, Fluent in Yoruba Language, Knowledge of Basic French

References

References Available Upon Request

Hobbies and Interests

Writing, and reading

Extracurricular Activities

NYSC COMMUNITY DEVELOPMENT SERVICE(EDITORIAL CDS) 2019

Languages

English
First Language
French
Beginner (A1)
A1

References

References available upon request.

BIO DATA

  • Sex: Female
  • Nationality: Nigerian
  • Date of Birth: 2nd, December, 1999
  • Marital Status: Single
  • State of Origin: Ondo State

Timeline

Administrative Officer

LAGOS STATE LAND GRABBER SPECIAL TASK FORCE
10.2024 - Current

MANAGER/Customer Service Representative

KIMSLAYSTYLES
12.2022 - 01.2024

Executive Administrative Officer/Personal Assistant

ARCHBOND BUILDERS LIMITED
06.2021 - Current

Secretary

Watz Dreamz Limited
01.2018 - 08.2018

SUPERVISOR

STACY CUISINE AND AGRO VENTURES
09.2017 - 09.2020

B.Sc - Mass Communication

Isfop Benin University

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