Friendly Receptionist with a background in various office settings. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Upbeat with strong relationship-building abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Prime Office Solutions
Lagos, Nigeria
10.2023 - 05.2024
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Confirmed appointments, communicated with clients, and updated client records
Kept reception area clean and neat to give visitors a positive first impression
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines
Handled sensitive information with discretion while maintaining strict confidentiality standards
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information
Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Higher Data Processing Officer
Imo State Water & Sewerage Corporation
Imo State, Nigeria
11.2022 - 09.2023
Maintained and referenced training documentation for entry process
Verified data checking for compliance, error and repeat data
Increased productivity with effective management of daily data processing tasks and prioritization according to deadlines
Provided back-up telephone support by answering incoming calls with extended wait times
Coordinated office events, seminars, and meetings for staff and clients
Created organized filing system to manage department documents.
Class Teacher (NYSC)
Golden Step School
Imo State, Nigeria
09.2021 - 08.2022
Supported students in developing social skills through structured activities and positive reinforcement techniques
Evaluated student progress regularly, adjusting instruction to meet individual needs and ensuring mastery of concepts
Participated in ongoing professional development, staying current with best practices in education and bringing fresh ideas to the classroom
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students
Used tests, quizzes, and other assignments to gauge students' learning and determine understanding of course materials.
Education
Higher National Diploma - Computer Science -
Osun State Polytechnic
Iree, Osun State
Skills
Organization skills
Time Management
Telephone skills
Data Entry
Calendar Management
Customer/Client relations
Verbal and written communication
Documentation
Scheduling appointments
Administrative Support
Mail handling
Office Administration
Certification
Customer Service Essential, Great Learning- April,2024