Olusoji Ayodeji Oshomoji

Grew Sage 300 ERP line of Business Software revenue to the tune of $400,000.00.

Secured Sage’s largest HR and Payroll (Sage 300 People)deal with a Ghana government institution.

Championed high level B2B strategic alliances between Lychee Ghana and relevant organizations.

Identify and qualify upsell /cross sell Business Management solutions opportunities

Created and designed a successful sales model, including pipeline management, product demonstration, sales completion, customer engagement and other key lifecycle stages to support customer.

Negotiated pricing and contractual terms to close sales in partnership with the Sage’s Key account manager.

Responsible for forecasting all opportunities based on Sage sales model and opportunity management definitions.

Develop deep, strategic C-Level relationships.

Grew the Small and Medium Business market revenue by $250,000 from 2017-2019.

Delivered in-class and on-site training session and workshops to entrepreneurs on usage of the software as a tool for business growth and expansion

Sage Business cloud (Accounting and Payroll) start-up and small business champion

Relationship management of two major financial institutions in Nigeria covering over 2000 entrepreneurs.

Collaborated with government institutions responsible for small and Medium Enterprises, to grow active subscriber/customer base by 300%.

Plan strategies to target and develop new accounts from existing accounts

Plan and execute lead generation campaigns

Qualify all incoming inquiries generated through web and marketing campaign leads

Successfully cold call and set up meetings and software demonstration

Follow up on leads and conduct research to identify potential prospect

Conduct a need analysis and determine prospect pain points to determine how the Infor solution will speak to those needs

Manage data for new and prospective clients in Infor CRM/Salesforce.com

Responsible for driving new business.

Achieving monthly sales targets and acquiring new customers through consultative selling of certifications and training through a defined channel of acquisition [Retail, Corporate].

Prospecting for new customers through existing leads and cold calling and maximizing lead generation.

Timely execution of all sales activities, leads, campaigns, referrals & any self-generated leads.

Tracking and reporting sales performance including pipeline, acquisition results and market conditions.

Researches and understands prospects before making the call.· Engaging with customers to build relationships, and delivering a positive customer experience while acquiring new customers.

Frontline call Resolution.

Answer calls and respond to customer requests professionally.

Maintaining and updating Customer database.

Follow-up on customer queries not immediately resolved.

Identify and escalate priority issues and refer grievances to designated departments for investigation. Obtain possible customer leads.

Attract potential customers by answering product and services questions, suggesting information about other products and services.

Product/Testing UAT Representative

Perform User Acceptance Testing of the Functional Requirements of product and business processes.

Documentation of UAT Test Scenarios, Test Cases and Test Scripts

Definition and preparation of Test Data

Update any documentation that has gone out of date

IVR SUPPORT (Studio Assistant)

Maintenance of the Call Center IVR Studio and generates test plans.

Assists in management of business continuity planning relating to Call Center.

Maintains IVR functionality by performing regularly scheduled backups.

Assists with Telecom projects as required.