Human Resources
Olusholape Badejo
AML / CFT COMPLIANCE REPORTING OFFICER
Surulere,Lagos
Summary
Results-oriented professional with a focus on providing support and selfless service. Eager to contribute to a reputable organization that values teamwork, technical expertise, and offers opportunities for improvement and learning. Possessing diverse experiences in Customer Service, Public Relations, Human Resources, and Corporate Affairs & Relationship Management, I am well-equipped to make a valuable contribution. Fantastic critical thinker with great memory and efficiently organize vast amounts of data. Great at performing conducting investigative reporting and transcribing information.
Overview
2025
2025
years of professional experience
16
16
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
AML/CFT COMPLIANCE OFFICER
First Bank
04.2023 - Current
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Developed comprehensive training programs to increase employee awareness of compliance requirements and expectations.
- Managed relationships with regulators, maintaining open lines of communication to ensure transparent operations.
- Evaluated new regulations for potential impact on business operations, taking proactive measures to ensure readiness for implementation.
- Took notes on field examinations and specific case details, updated databases and produced reports outlining results of investigations.
Head of Branch Banking Services
First Bank
09.2022 - 03.2023
- Enhanced branch banking services by implementing customer-centric strategies and streamlining processes.
- Ensured seamless integration of new technology systems into daily branch operations for enhanced efficiency.
- Boosted client satisfaction levels by delivering exceptional service and promptly addressing concerns.
- Developed sales strategies aligned with organizational objectives to drive branch revenue growth.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
Head Non Finacial Transactions
First Bank Nigeria
01.2021 - 08.2022
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
Head Financial Transactions
First Bank of Nigeria Limited
Lagos Island, Lagos
5 2019 - 12.2021
- Ensure timely resolution of customers’ issues and promptly consult the HBS for issues unable to handle or resolve
- Ensure the ATMS are working at all times and dispensing to customer
- Attending and supervising to all cash related transactions and requests such as PTA, Form A, Investments etc
- Ensure availability of cash and proper cash management for our customers
- Ensure prompt handling of all customers cash related enquiries and complaints & request
Non-Financial Transaction Officer
MACTAY CONSULTING GROUP
07.2017 - 02.2019
- Ensure timely resolution of customers’ issues and promptly consult the Team lead for issues unable to handle or resolve
- Assist with proper collection and review of documentation for prompt account opening and closing; opening of all accounts
- Initiating Account maintenance activities such as; freezing/unfreezing of account, reactivation of dormant accounts
- Follow up on customers interactions
- Ensure prompt handling of customers’ enquiries and complaints
Executive Assistant to the GCEO
PRIVATE NETWORKS NIGERIA
10.2012 - 08.2014
- Maintain a filing system for all documents
- Complete all specific tasks and instructions as assigned by the GCEO
- Ensuring that all SBUs have their compliance lists updated
- Assisting the GCE on Special projects delivery and Business development
- Ensure client’s satisfaction with company services
- Production and Keeping of weekly and monthly activities reports
Education
M.Sc. - Industrial/Organizational Psychology
University of Ibadan
Ibadan, Oyo State 01.2014 - 01.2016
B.Sc. - Psychology (first class honors)
Redeemers University
Ede, Osun State 01.2007 - 01.2011
O levels Certificate - undefined
United Missionary Comprehensive College
Molete, Oyo State 01.2001 - 01.2006
School leaving Certificate - undefined
El – Flourish Private Nursery and Primary School
01.1996 - 01.2001
Skills
Proficient with Windows Based Applications
Critical thinking
Independent decision making
Report writing
Negotiation skills
Excellent communication
Analytical thinking
Compliance Monitoring
Profile - Careerobjective
To work in a reputable organization that offers stimulation, challenging and progressive career Opportunity, which will utilize and broaden my skills anywhere in the world. I am a team player, technical result oriented individual who is looking for placement to organizations that provides a ground for me to offer my support and selfless service, with opportunities for improvement and learning while pursuing the organizations overall objective. Quick learning ability with varied experiences in Customer Service, Public Relations, Human Resource, Corporate Affairs & Relationship Management.
Organizationalvalue - Description
I have taken the Discovery Test at http://www.disctest.co.uk and here is an extract from my analysis: My prime value to an organization is: My ability to focus and not be side-tracked from your drive to achieve an objective. My responsiveness to change and ability to be inventive when faced with problems. My capacity to function without the support and encouragement of others.
Personal Information
- Date of Birth: 01/04/91
- Gender: Female
- Nationality: Nigerian
- Marital Status: Single
- Religion: Christianity
Extracurricular Activities
Listening to music Travelling Interior Decorating Surfing the net Learning new things/ Growing with Technology
References
Available on Request
Leadership Experience
- Class Coordinator, Redeemer’s University Behavioral Studies Department, 09/01/08 - 05/01/11
- General Secretary, Redeemer’s University Behavioral Studies Students Association [RUBSSA], 11/01/09 - 03/31/10
Certification
Designated Compliance Professional
Interests
Timeline
Designated Compliance Professional
10-2024
AML/CFT COMPLIANCE OFFICER
First Bank
04.2023 - Current
Head of Branch Banking Services
First Bank
09.2022 - 03.2023
Head Non Finacial Transactions
First Bank Nigeria
01.2021 - 08.2022
Non-Financial Transaction Officer
MACTAY CONSULTING GROUP
07.2017 - 02.2019
M.Sc. - Industrial/Organizational Psychology
University of Ibadan
01.2014 - 01.2016
Executive Assistant to the GCEO
PRIVATE NETWORKS NIGERIA
10.2012 - 08.2014
B.Sc. - Psychology (first class honors)
Redeemers University
01.2007 - 01.2011
O levels Certificate - undefined
United Missionary Comprehensive College
01.2001 - 01.2006
School leaving Certificate - undefined
El – Flourish Private Nursery and Primary School
01.1996 - 01.2001
Head Financial Transactions
First Bank of Nigeria Limited
5 2019 - 12.2021
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