Summary

Overview

Work History

Education

Timeline

Hi, I’m

OLUSEGUN DEBORAH TEMITOPE

Lagos

Summary

CAREER OBJECTIVES: To contribute effectively to a highly and result oriented company with strong business and social values and at the same time, creating an enabling environment for career growth and personal development.

Overview

years of professional experience

years of post-secondary education

Work History

TRANSPORT & LOGISTICS NIG. LTD NOW AFRICA GLOBAL LOGISTICS & TRANSPORT NIG. LTD
LAGOS

Key Account Executive

01.2021

Job overview

Builds a professional relation and network with new and existing customers to expand the business of the Company and increase customer loyalty
Develops strategic relationships with key accounts to drive commitment to Company’s products for revenue increase
Responsible for developing and deploying business propositions that will convert to revenue
Develops new and fresh strategies to respond to high-volume client concerns
Prepares weekly sales result and sales forecast including prospective customers for closing
Accounts receivables ensuring that payments come within the agreed timelines without delay
Manages communications between key accounts and internal teams
Expands the relationships with existing customers by continuously proposing solutions that meet their objectives
Develops trust relationships with a portfolio of major clients to ensure they do not turn to competition
Plays an integral part in generating new sales that will turn into long-lasting relationships
Prepares regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Analyses data of clients to provide customer relationship management
Provides professional after-sales support to maximize customer loyalty
Remains in regular contact with clients to understand and meet their needs
Responds to complaints and resolve issues to the satisfaction of customers and maintain the company’s reputation.

BOLLORE TRANSPORT & LOGISTICS NIG. LTD
LAGOS

Client Operation Manager

01.2018 - 01.2021

Job overview

Manage the operational relationship with the Client
Ensure that operations are performed in respect with Gross Margin & disbursements anticipated when Quotation has been issued
Control the costs of the COM unit
Manage the Team, including internal Direct collaborators
Process and push all along the file execution steps by mobilizing the appropriate resources
Check suppliers invoices / all third party invoices in terms of amount and purpose before approval
Check the Clients invoices and corresponding documents and ensure invoices are issued correctly without errors as per approved Quotation
Check the disbursement of each file
Alert management in case of significant operational issues that can impact on quality of service, invoicing & sensitive Client
Inform management of any relevant information regarding the business activity or environment
Inform the sales department of all quotation non-compliant with COM’s Objectives / goals.

BOLLORE TRANSPORT & LOGISTICS NIG. LTD
LAGOS

Asst. Manager File Operator

01.2013 - 01.2018

Job overview

In charge of managing the files from when it is open up till when it is archived
Create the file in the business software
Up to date information on all files handled
Process and push all along the file execution steps by mobilizing the appropriate resources
Request service invoice and control it
Check suppliers invoices in terms of amount and purpose
Check the Clients invoices and corresponding documents
Check the disbursement of each file
Control at each step that all relevant / expected documents is placed in the file folder
Alert management in case of operational issues
Inform management of any relevant information regarding the business activity or environment

BOLLORE TRANSPORT & LOGISTICS NIG. LTD
LAGOS

Key Account Clerk

01.2011 - 01.2012

Job overview

Follow up with files and update the key account Manager
Track information relating to each file and update the status report
Send status report to the client
Communicate with internal collaborators to get needed information
Dispatch necessary documents to internal collaborators
Assist the key account Manager with other jobs as assigned by him

BOLLORE TRANSPORT & LOGISTICS NIG. LTD
LAGOS

Customer Service Clerk, Customer Service Manager

01.2007 - 01.2011

Job overview

Works as an intermediary between the Company and the Client
Relate with the Client concerning their shipments
Follow up shipment with internal collaborators
Other jobs as assigned by the

BOLLORE TRANSPORT & LOGISTICS NIG. LTD
LAGOS

Cost Controller

01.2004 - 01.2006

Job overview

P.A
To, DMD
Assist with preparation of the yearly budget
Schedule meetings / appointment
Receive and prepare official letters
Checking before passing vouchers for approval
Receiving and attending to visitors on behalf of the Boss
All other jobs as assigned by the Boss

MICHAEL HAMMOND ENG. CO. LTD
LAGOS

Sales Executive / P

01.2003 - 01.2004

Job overview

Promoting the image of the Company
Increasing the Customer Base of the Company
Keeping record of Customer Maintenance dates
Collection of Cheques from Customers
Issuing of job cards to Engineers

SCHOOL OF POST GRADUATES STUDIES, UNIVERSITY OF NIGERIA
ENUGU

Bursary Officer

01.2001 - 01.2002

Job overview

Preparation of Student Transcripts
Issuing of Registration form
Acting as an intermediary between student Affairs and Admission / Registration
Other functions as demanded by routine work and as assigned by Management

MINISTRY OF ENVIRONMENT AND PHYSICAL
LAGOS

Reporting Officer

01.1998 - 01.1998

Job overview

Site and environmental inspections on setbacks
Inspection of markets, food outlets
Production of reports relating to site, environmental inspections
Other functions as assigned by the Management

Education

PlanningLagos State University

Masters from Transport

01.2010 - 04.2011

University Overview

PlanningLagos State University, Secondary School CertificateHoly Child College

B.SC from Geography

01.1996 - 04.2000

University Overview

School Leaving CertificateVictoria Island Primary School

01.1990 - 04.1995

University Overview

01.1983 - 04.1989

University Overview

Timeline

Key Account Executive

TRANSPORT & LOGISTICS NIG. LTD NOW AFRICA GLOBAL LOGISTICS & TRANSPORT NIG. LTD

01.2021

Client Operation Manager