Summary
Overview
Work History
Education
Skills
Timeline
Generic

OLUSEGUN ADELONA OGUNSAMI

LAGOS

Summary

A seasoned Head of Administration & Account at Amserve Limited, I excel in organizational leadership and operations management. My proactive networking and strategic improvements have significantly enhanced efficiency and financial health. Skilled in human resources, I foster a culture of professional growth, ensuring compliance and superior customer care.

Overview

5
5
years of professional experience

Work History

Head of Administration & Account

Amserve Limited
LAGOS
09.2002 - 11.2007
  • Networked within communities to identify and capitalize on business opportunities.
  • Managed and supervised the finance team including recruitment, performance reviews and appraisals.
  • Managed and developed finance department staff, fostering a culture of continuous improvement and professional growth.
  • Ensured compliance with local, state, and federal tax filings and other regulatory financial obligations.
  • Negotiated terms of payment from suppliers to secure better discounts or favourable payment terms.
  • Monitored payroll, credit card purchases and invoicing to prevent financial errors.
  • Improved office organization by developing filing system and customer database protocols.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Oversaw inventory management, including ordering office supplies and equipment maintenance.
  • Represented work unit at meetings or conferences to serve as liaison for requests or complaints.
  • Analyzed operational processes and recommended improvements to enhance efficiency.
  • Pitched in to help with office tasks during busy periods and staff absences.
  • Managed travel arrangements and accommodations for executive staff and visiting clients.
  • Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.
  • Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
  • Supervised administrative staff, delegating tasks and managing workload distribution.
  • Followed up with customer accounts to resolve unpaid or past due accounts.
  • Conducted regular audits of existing processes in order to identify areas where improvements could be made.
  • Monitored office supplies to replenish needed inventory before depletion.
  • Created templates for various documents used by the organization such as invoices, contracts and letters of agreement.
  • Provided guidance to employees on administrative matters such as filing, data entry, record keeping, budgeting.
  • Prepared reports detailing organizational objectives, accomplishments, plans and budgets for senior management review.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Reviewed monthly expense statements from department heads before submitting them for approval.

Education

Higher National Diploma - Business Administration And Management

Yaba College of Technology.Yaba Lagos
Yaba Lagos
08-1999

Skills

  • Meeting facilitation
  • Internal communications
  • Organizational leadership
  • Human resources management
  • Operations management
  • Document management

Timeline

Head of Administration & Account

Amserve Limited
09.2002 - 11.2007

Higher National Diploma - Business Administration And Management

Yaba College of Technology.Yaba Lagos
OLUSEGUN ADELONA OGUNSAMI