Olumuyiwa Olaniyan

• Provide technical oversight of the sub-regional HR function, covering: Learning & Development, HRIS , Performance Management, Campaigns around Employee Engagement, Manpower Cost Budgeting, Annual Total Remuneration Survey, Labor Relations etc., towards ensuring Country HR Managers meets their country needs and corporate expectations.
• Working closely with the Regional HR Director, Africa & West Europe in setting performance metric and evaluating Country HR Managers.
• Develop team communications and information for meetings.
• Building robust HR metrics and data insights that helps business team make better people decision and drive profitability.
• Use critical thinking to break down problems, evaluate solutions and make decisions.
• Ensuring compliance in process implementation and application, including: employee data consistency, recruitment processes, compensation, payroll efficiencies etc.
• Facilitate projects as and when directed from our Regional or Global office.
• Track recruitment KPIs and suggest improvements, as needed.
• Mentor new Country HR Managers within my sub-region.
• Resolve conflicts and negotiated mutually beneficial agreements between parties
• Participates in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork

Strategy:

• Ensures that employees are enabled to successfully execute SGS Strategic Business Plan in Nigeria.
• Sit as member of local management, providing people related internal consulting from boardroom to market place.
• Created vision and goals for HR team and motivated staff to achieve excellence employee experience and core HR processes.

Talent Acquisition:

· Qualitative & Result Oriented Management of organizational recruitment process at all levels, usage of adequate tools & building of relationship with recruitment agencies.

· Leads in formulating organization’s talent acquisition strategies for current and future demands.

· Monitors proactively industry and marketplace trends, demographics, and best practices towards ensuring continuous improvement.

Compensation Management:

· Manages the full spectrum of country compensation programs

· Monitors compensation practices for internal equity and market competitiveness. Coordinates the annual Total Remuneration Survey participation needed to maintain the compensation strategy.

· Stays abreast of innovative practices while making recommendation to Managing Director & Regional Management

· lead the annual salary budget process in country in conjunction with the finance team.

· Guides leaders and employees on company policies, programs, benefits and salary administration

Talent Development:

· Determines, plans and budget for long-term learning and development needs of employees in collaboration with business unit managers.

· Uses a range of methods for collecting, interpreting and tracking talent development data

· Earns recognition as expert in coordinating effective succession plans.

People Relations

· Critical evaluation of high-impact issues and problems; and recommending data driving insights and solutions.

· Nurture a good relationship with employees, social partners and unions towards improving overall employee experience at SGS.

· Lead the annual Engagement Surveys Campaigns and other evolving EE action plan (Team Building, Pulse Survey, Focus Group Discussion etc.)

· Motivated employees through special events and incentive programs.

Performance Management

· Responsible for the overall delivery of the Performance Management Process education and compliance.

· Gives feedback, recognizes achievement, and recommends improvement across the organization

· Help other understand the intricacies and subtleties of performance management, while fostering an environment that support & rewards individual and team performances.

Workplace Policies & Culture

· Conducts periodic risk assessment and test of current procedures in line with evolving organization needs and regulatory provisions. This leads to the creation and remove of new policies in the HR Manual from time to time.

· Leads the consequence management commit that champions awareness on accountability towards SGS corporate culture.

· Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues

Health & Safety

· Provides oversight for the provision adequate health care insurance and access to care for all employees in a cost effective way.

· Collaborating with the Operations Integrity Team and Management to ensure a safe working environment within the office facilities.

· Driving safety education and other leading indicators in the organization.

Immigration & Mobility

• Provides oversight on immigration processes for visa and residency card applications to support mobility requests of domestic and international long and short-term assignees.

• Overall coordination of SGS Destination Inspection Scheme Operations team in Nigeria towards delivering efficient goods classification, determination of customs value for duty purposes and determination of transactional risk levels through efficient and profitable operations team made up over 80 employees (Engineers, Scientists, Technologists, Statisticians, Call Center Specialists etc.).
• Provided management control for continuous implementation of SGS Quality Management System.
• Championed SGS local Valuation and Risk Profiling Initiatives.
• Authorized responses to all queries on SGS Risk Assessment Reports, upon critical review while assuring compliance to SOPs and industry best practices.
• Developed methods to monitor project performance; and provide corrective supervision if necessary.
• Participated in preparation/validation of routine and strategic technical reports to government/project stakeholders relating to performance, business process, products research and development.
• Drove operational improvements which resulted in savings and improved profit margins
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
• Provided mentoring, coaching and direction to operation team members/stakeholders.
• Acted as subject matter expert (International Trade Processes and Risk Management, Customs Valuation, Trade Conformity and Regulatory Controls, Operations Management) during technical meetings within and outside SGS especially during stakeholder engagements (Ministry of Finance, Central Bank of Nigeria, Nigeria Customs Service, Presidency, SON, EFCC among others) and during training programs.
• Participated in top management strategic meetings for overall delivery of business beyond operations team.
• Provided support, education and training to staff to build risk awareness within organization.
• Conducted strategic audits of processes and compliance to standards, including liaison with internal and external auditors;
• Ensured strict adherence to business rules and SGS Code of Integrity towards operational integrity.
• Planned and coordinated Importation of project related equipment, spare parts and other internationally sourced project/operational deliverables.
• Created plans and communicated deadlines to complete projects on time
• Acted as Hiring Manager during recruitment of team members, defining criteria and offering SME scrutiny during deselecting processes.
• Used Microsoft Word and other software tools to create documents and other communications

· Coordinated the Processing unit Nigeria, Valuation Research Center, and the Risk Management Team.

· Set objectives and performance targets for teams in my span of control

· Coached team members, Seconded Nigeria Customs Officers, Central Bank of Nigeria, Trade & Exchange Officers, Federal Ministry of Finance Imports and other stakeholders like the Freight Forwarder & Importers.

· Conducted Teams Appraisals against agreed objectives

· Represented the organization in client/government meetings

· Reviewed work procedures and instructions for continuous improvement and adherence to SOPs

· Served on a part-time basis as a QMS Internal Auditor with a focus on Price verification and Risk Management Procedures.

• Identified underperforming areas and implemented effective process improvements.
• Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.

• Superintended products value research using organizational methodologies.
• Ensured up to date risk management database (SGS Profiler) based on transactional and technical findings.
• Conducted recurrent trainings on SGS Profiler (Computerized Risk Management System) to ensure users are kept abreast of new processes and ensure compliance with usage procedures.
• Performed Trend Analysis towards continuous improvement of team.
• Attended meetings with clients/government on issues that bother on Valuation/SGS RMS.

• Carried out Assessment of import eligibility, risk levels and identification of standard and non-standard transactions following Business Rules on valuation, classification, import eligibility, Comprehensive Import Supervision Scheme (CISS) and other related references
• · Classified imported commodities and machinery (including oil and gas supplies) based on World Customs Organization Harmonized Tariff Schedule.
• Verified prices of imported materials and supplies based on WTO Agreement on Customs Valuation Process using price quotations, purchasing research results and comparative analysis from transactional database
• Profiled International trade documents like Form M, Letter of Credit (LC), Pro-forma Invoice, Final Invoice, Bill of Laden, Packing List, Insurance Certificates and SONCAP/NAFDAC certificates for regulatory compliance.
• Analyzed of shipping documents to ensure completeness, consistence, and correct material description to facilitate HTS classification and Customs valuation.
• Prepared technical position papers to defend SGS opinion of value and or classification, in case of complaint for Operations Managers review and validation.
• Participated in SGS routine Internal Quality Audit as Internal Auditor and assists with analyzing statistical data for quality.
• Developed and deepened client relationships to cement profitable partnerships.
• Solved complex problems for senior leadership to execute on-time and under-budget projects.
• Developed spreadsheet models for analysis.

• Elected to Pioneer President for Society of Electrical Engineering Students (Class of 2003/04).