OLUMUYIWA FAFURE

As the Head of Shared Services, I am responsible for overseeing the effective management of HR, corporate communication, and admin/procurement departments to ensure the delivery of high-quality, cost-effective, and efficient shared services to the organization.

Key Responsibilities:

• Set up all shared services departments, including HR, corporate communication, and Admin/Procurement, and commence rebranding strategy and activities.
• Formulate handbooks, set staff structure and job descriptions.
• Develop communication formats.
• Develop strategic relationships for outsourced roles, suppliers, and vendors.
• Facilitate the development and implementation of effective general administration policies, procedures, and systems focused on achieving organizational operational excellence.
• Ensure the delivery of high quality, cost-effective, and efficient shared services to the organization.
• Oversee the implementation of best practices and continuous improvement initiatives for shared services.
• Develop and manage budgets for shared services departments and ensure cost-effectiveness.
• Foster a culture of excellence and continuous improvement in shared services.
• Manage and motivate a team of shared services professionals to ensure that they are capable of meeting the organization's needs.
• Collaborate with other department heads to ensure the smooth running of the organization.
• Ensure compliance with regulatory and legal requirements in shared services.
• Represent the organization in relevant industry associations and conferences.

As the Head HR Manager, I provide strategic leadership to the HR team, supporting the real estate and manufacturing
arm of the business; developing and deploying strategic HR initiatives and programs, while managing 150 employees.
KEY ACCOMPLISHMENTS:
• Successfully managed end-to-end HR initiatives and strategies, ranging from Performance Management, Compensation, Succession Planning, L&D, Talent Acquisition, providing HR business partnering and supporting three large subsidiaries.
• Effectively design and deploys the manpower plan and strategies for the parent company and its three subsidiaries.
• Developed a tech-driven talent acquisition processes and successfully reduced attrition rate by over 62% within 1 year.
• Effectively designed and managed compensation and benefit strategies, increasing retention and engagement by 57%.
• Oversees annual HR planning and budgeting, reducing administrative and operation cost by over N7M on yearly bases.
• Work with Management and Directors to align HR and people operations strategies for attainment of business goals.
• Strategically leverage talent management and employee training and development to drive productivity by over 73%.
• Developed policies and championed some business reengineering initiatives which impacted organizational profit.

While on this role, I was able to successfully integrate performance management & improvement to drive productivity.
KEY ACCOMPLISHMENTS:
• Successfully oversaw talent acquisition initiatives and met all the manpower needs for all the departments and units.
• Professionally designed and deployed the organization-wide performance management using Objectives and Key Results model.
• Effectively planned and developed short and long-term departmental goals, while monitoring operations & key deliverables.
• Oversaw dealership management with vendors and provided weekly reports on the financial condition of all dealership.
• Interfaced with the administrative office to ensure that records and analyses are correctly maintained and tracking expenses
• Effectively built and maintained a good working relationship with key stakeholders, business partners, vendor & contractors.
• Periodically convened managers’ business review meetings to ensure department and unit’s profitability and efficiency.
• Created cost-effective advertising programs and merchandising strategies for the dealership, reducing cost by over 35%.
• Effectively galvanized sales strategies and marking campaigns, which successfully increased sales portfolios by 39%.

• Planned and implemented the end-to-end talent acquisition process in line with company policies and procedures.
• Strategically championed organization-wide change management initiatives and played the role of a Change Agent.
• Assisted the Management in the execution of various human resource programs, and strategic planning activities.
• Advised the management as well as provided assistance in the area of implementation of HR strategies and plans.
• Coordinated company-wide knowledge sharing initiative as part of strategies to bridge employees’ competency gap.
• Successfully deployed employee engagement initiatives which resulted in increase in employees’ commitment.

Working on this role as the Head of HR and Admin, I successfully managed the strategic and operational HR initiatives, providing leadership and advising the management on HR and employee relations best practices for the organization.
• HR Strategy and Planning: Worked closely with management and senior managers in formulate HR plans and strategies
• Recruitment and Selection: Drove and successfully implemented recruitment and manpower plan for the organization.
• Designing of HR Policies: Developed, reviewed and implemented HR Handbook, Policies, procedures and manuals.
• Learning and Development: Identified and analyzed training needs, planned and delivered gap-specific trainings.
• Payroll Management: Administered employee compensation and benefit, leveraging same as talent retention plan.
• Statutory Compliance: Ensured that the organization is in compliance with all statutory and regulatory provisions.

• Successfully provided strategic administrative functions for management of company’s daily operations Managed filing, storage, and security of documents, using HRIS
• Effectively maintained all office systems in accordance with prescribed standards, leveraging preventive maintenance and data backup
• Contributed to amendment of company’s handbook to fit current trend
• Payment of all utility bills, Payee, vendors, and monthly remittance (Pension, ITF and NSITF)
• Maintained personnel records, tracked employment history, confirmation, promotions, transfers, salaries, and training
• Delivered top-notch administrative support to office staff, promoting excellence in office operations.
• Maintained current and compliant financial records, monitoring and addressing variances through detailed analyses.
• Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance.