Hi, I’m
Olufunsho Tewobola
Garki, FCT
Summary
Adept IT Consultant with a proven track record, enhancing client satisfaction through effective troubleshooting and system maintenance. Skilled in ITIL Processes and fostering strong vendor relationships, I excel in driving technology solutions that align with business growth. My approach prioritizes continuous improvement and strategic planning, ensuring project success and reliability in IT environments.
Overview
5
years of professional experience
1
Certification
Work History
Lifebridge Diagnostic Medical Centre
ICT Technician
10.2021 - Current
Job overview
- Conducted regular maintenance on computer systems, CCTV, Intercom system and network infrastructure ensuring optimal operation and minimizing downtime.
- Established preventative maintenance schedules for equipment, reducing unplanned downtime associated with failures or malfunctions.
H-Medix Pharmacy Limited
IT Field Support Technician
10.2021 - Current
Job overview
- Installation of weighing scale barcode and barcode printers.
- Supervising and maintenance of sales and inventory software development
- Streamlined operations by implementing and maintaining inventory tracking systems for butchery, pastry and groceries section
- Developed detailed barcode documentation for sales processes and procedures.
- Provided end-user training on machine and software applications, leading to increased productivity among employees.
- Improved system performance by troubleshooting and resolving hardware, software, and network issues.
Kano State Drug Manufacturing And Consumer Supply
IT Consultant
07.2019 - 03.2024
Job overview
- IT Project design and management consultant
- Supervising termination of ethernet cable and fiber cables
- Supervise development and maintenance of sales and inventory software system
- Installation of time attendance systems and build an automated system that will bring all device activities together on server for monitoring
- Provided training sessions on new technologies and best practices, enhancing team members'' knowledge and skills in the field of IT consulting.
- Developed detailed project scopes outlining objectives timelines deliverables resources needed successfully complete initiatives within set parameters.
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Developed and implemented policies, procedures, training and development for network resource administration, appropriate use and disaster recovery.
- Led project teams in the successful completion of complex IT projects, ensuring timely delivery within budget constraints.
Education
National Open University, Abuja, FCT, Nigeria
Bachelor of Science from Information Technology
09.2026
Skills
- Teamwork communication
- Structured cabling
- Network Troubleshooting
- Remote Support
- Hardware Installation
- IT Documentation
- Software configuration
- Helpdesk operations
- Desktop Technical Support
- Application installations
- Inventory Control Systems
Accomplishments
- Documented and resolved computer networking issues which led to outstanding results in my employer's business growth.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved inventory solution by completing barcode systems with accuracy and efficiency.
- Resolved product issues through consumer testing.
- Supervised a team of 20 staff members.
Certification
- Licensed Computer Technician - 2022-Date
- Certified Structured cabling Technician
- Bsc Information Technology
Languages
English
Native language
English
Upper intermediate
B2
Timeline
ICT Technician
Lifebridge Diagnostic Medical Centre
10.2021 - Current
IT Field Support Technician
H-Medix Pharmacy Limited
10.2021 - Current
IT Consultant
Kano State Drug Manufacturing And Consumer Supply
07.2019 - 03.2024
National Open University
Bachelor of Science from Information Technology
- Licensed Computer Technician - 2022-Date
- Certified Structured cabling Technician
- Bsc Information Technology
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