OLUFUNMILAYO AJAYI
Lagos
Summary
A dedicated and customer-focused professional with a strong commitment to team success. Passionate about self-development coupled with zeal to take up more responsibilities. Possess excellent communication skills and the ability to multitask effectively, consistently achieving outstanding results. Seeking a position in a dynamic company where my skills and experience can be fully utilized to drive exceptional outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Product Manager
OurPass
05.2024 - Current
- Work closely with the product team to define the product strategy, and understand the product vision and roadmap.
- Collaborate with a cross-functional team in adding new features to the company’s core product.
- Lead sprint planning meetings, daily stand-ups, sprint reviews, and retrospectives.
- Collaborate with the internal stakeholders throughout the customer lifecycle to define and improve the customer support experience.
- Conduct user research to identify customer pain points and gather actionable insights.
- Conduct data analysis to help identify user behavior patterns, pain points, and areas of improvement within the product.
- Collect and analyze customer feedback to inform product development enhancements.
- Collaborate with the design team to develop customer use cases and user interface designs.
- Manage the development of new features from concept to launch, including market research and competitor analysis.
Associate Product Manager
OurPass
01.2022 - 04.2024
- Worked closely with the product team to define the product strategy, and understand the product vision and roadmap
- Led scrum meetings
- Conducted user research to identify customer pain points for improvement
- Developed a fixed deposit feature from ideation to launch, resulting in a 20% growth in the company's deposit portfolio.
- Collaborated with the internal stakeholders throughout the customer lifecycle to define and improve the customer support experience
- Conducted data analysis to identify patterns in user behavior, pain points, and areas of improvement within the product.
- Collaborated with the design team to develop customer use cases and user interface designs
- Managed the development of new features from concept to launch, including market research and competitor analysis.
Product Management Intern
OurPass
06.2022 - 12.2022
- Worked closely with a cross-functional team in adding new features to the company’s core product; A payment system for e-commerce applications used by thousands of shopping platforms
- Basic Knowledge of web and user app development process
- Researched and developed product and feature documentation
- Led stand-ups on assigned days
- Collaborated with internal teams throughout the customer lifecycle to define and improve the customer support experience
- Provided support in other areas of product management as assigned.
Education
Bachelor of Science in Microbiology -
Obafemi Awolowo University
02.2020
Skills
- Agile methodologies
- User-Centered Design
- Communication skills
- Market Research
- Teamwork and collaboration
- Leadership
- User Research
- Problem-solving
- Wireframing
- Project Management
- Product Development
- Data Analysis
Certification
IferPassOsunJV/view?usp=sharing
References
References available upon request.
Timeline
Product Manager
OurPass
05.2024 - Current
Product Management Intern
OurPass
06.2022 - 12.2022
Associate Product Manager
OurPass
01.2022 - 04.2024
Bachelor of Science in Microbiology -
Obafemi Awolowo University
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