Olufunke Adenike Babarinde
Ogba,Nigeria
Summary
Proactive individual with strategic mindset and strong analytical and leadership abilities. Skilled in business management and team collaboration, ensuring smooth operations and goal achievement. Poised to drive significant business growth and operational improvements in management role.
Overview
23
23
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
Business Manager
Sterling Bank Plc.
Wharf/ Mobil/ kirikiri ,Apapa, Nigeria
05.2018 - 12.2024
- Primarily responsible for the profitability of the Branch and productivity of the team members
- Portfolio Management and income generation
- Effective cost management and reduction
- Periodically generate and analyze potential businesses within assigned territory
- Relationship Management of existing Customers and re-activation of Dormant Accounts
- Relationship management for increased turn over and building brand loyalty
- Deepening of relationships with existing key customers to exploit good share of their businesses
- Crosselling of Bank's products
Team Lead MSME, Retail and Consumer Banking Group
Sterling Bank Plc.
Apapa, Nigeria
08.2017 - 05.2018
- Marketing and establishment of new Business relationships
- Financial Adviser
- Liability generation via Time Deposit and Demand Deposit
- Relationship management of existing Customers and Re-activation of Dormant Account
- Initiated quality credit relationships to contribute to income drive of the bank
- Managed day to day running of customer’s relationship for increased turn over and higher profitability
Central Coordinator
Sterling Bank Plc
Lagos, Nigeria
02.2014 - 08.2017
- Supervised Zonal Coordinators, Cash Management Team and Offsite ATM management
- Reviewed and realigned the process, and ensured consistency of Standard Operation Procedure
- Reviewed the daily and monthly proof of accounts
- Reconciled daily reports to ensure proper clean up
- Identification of Operational risks and associated mitigants
- Reviewed of staff composition for optimization of human and material resources across the branches
- Coordinated all the general services support for branches
- Represented Channel Operations group at the committe for plan, development and construction of new branches in the Bank
- Representative of the group in external engagements -CBN, INTERSWITCH,NIBSS and e.t.c.
Head of operations
Sterling Bank Plc
Marina/Iddo/Idumota/Iyana Ipaja, Nigeria
09.2007 - 02.2014
- Streamlined internal processes by implementing new operational strategies.
- Ensured the running of both the Onsite and Offisite ATMs for maximum optimizations
- Implemented risk management plans, strict adherence to the policy and procedure and securing company assets.
- Fostered a positive work environment with open communication channels.
- Supervised all the activities in the branch to deliver epic service to all our customers
- Collated the Zonal weekly report for the Region.
- Conducted employee training programmes to enhance skill sets, weekly Inhouse training, on the job learnings and mentoring
- Oversaw facility upgrades, ensuring compliance with safety regulations.
- Achieved team collaboration with regular staff meetings and feedback loops.
Funds transfer officer
Sterling Bank Plc
Headoffice branch, Nigeria
04.2005 - 09.2007
- Clearing officer for the branch
- Issuance of Drafts and Manager's cheques to customers
- Account reconciliation and proofs
- Vault management
- Ensured accuracy with diligent daily review of all transactions by the Tellers
Remittance Officer
Sterling Bank plc
Headoffice, marina, Nigeria
07.2003 - 03.2005
- Ensured prompt daily rendition of all the LASG collections to the aapriopriate Agency.
- Ensured the weekly rendition of all the Federal collections- Customs, FIRS and etc
- Collation and rendition of other collections such as JAMB form sales, shares issuance and etc
- Any other responsibilities as assigned by the Unit Head
Customer service officer
Chartered bank ( now Stanbic IBTC )
Ibadan, Oyo State
12.2001 - 07.2003
- Onboarding of new customers for seamless services experiences - Account Openining and documentation, Issuance of Cheque books
- Handled customer's complaints and enquries
- Improved customer satisfaction by providing prompt and efficient service.
- Delivered high-quality service with attention to detail and professionalism.
- Followed company guidelines to ensure consistent quality of service.
- Collaborated closely with team members to provide seamless service experience.
Clearing officer
Chartered Bank Plc ( Stanbic IBTC)
Ibadan, Oyo State
08.2001 - 12.2001
- Represented the Zone at the clearing house
- Handled Inward and Outward cheques
- Ensured prompt delivery of outward cautions
- Maintained accurate records, contributing towards organisational transparency.
- Ensured compliance with regulations whilst processing clearances.
Education
Master of Business Administration - Administration
Federal University of Technology
Nigeria 02.2008 - 04.2010
Higher National Diploma - Marketing
Federal Polytechnics, Ado
Ado-Ekiti, Ekiti State 03.1996 - 08.1998
Senior Secondary School Certificate - SSCE
Unity Secondary School, Ikere
Ikere Ekiti, Ekiti State 09.1987 - 06.1992
Skills
- Operations management
- Change management
- Employee management
- Customer relationship management
- Business development
- Business analysis
Affiliations
- Social and business networking, reading and cooking
Certification
Member, Nigerian Institute of Management
Associate member, Chartered Institute of Bankers of Nigeria
References: Available on request
Timeline
Business Manager
Sterling Bank Plc.
05.2018 - 12.2024
Team Lead MSME, Retail and Consumer Banking Group
Sterling Bank Plc.
08.2017 - 05.2018
Central Coordinator
Sterling Bank Plc
02.2014 - 08.2017
Master of Business Administration - Administration
Federal University of Technology
02.2008 - 04.2010
Head of operations
Sterling Bank Plc
09.2007 - 02.2014
Funds transfer officer
Sterling Bank Plc
04.2005 - 09.2007
Remittance Officer
Sterling Bank plc
07.2003 - 03.2005
Customer service officer
Chartered bank ( now Stanbic IBTC )
12.2001 - 07.2003
Clearing officer
Chartered Bank Plc ( Stanbic IBTC)
08.2001 - 12.2001
Higher National Diploma - Marketing
Federal Polytechnics, Ado
03.1996 - 08.1998
Senior Secondary School Certificate - SSCE
Unity Secondary School, Ikere
09.1987 - 06.1992
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