Summary
Overview
Work History
Education
Skills
Websites
Certification
Affiliations
Accomplishments
Interests
Work Availability
Timeline
Expertise
Expertise
Expertise
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Olubukola Carol ARIYIBI

PMO Director, Programme Manager, Agile Coach
Lagos,LA

Summary

An adaptive leader who utilizes deep project development expertise to transform and grow businesses;

Adept at interpreting the needs of business leaders into clear project outcomes, using robust delivery practices that are business-focused and maximize benefits.

Communicating with key project stakeholders vertically and laterally to ascertain project expectations.

Passionate about building team capability through coaching and mentoring.

Managed and delivered projects with varying levels of complexity and scale in customer experience, mobile banking, e-commerce, investment, lending, risk, and compliance.

Experienced PMO Director with over 16 years of experience in the financial services industry.

Excellent reputation for resolving problems and improving customer satisfaction.

Overview

17
17
years of professional experience
9
9
years of post-secondary education
8
8
Certificates

Work History

Project Management Office Director

Sterling Bank Plc
Lagos, LA
07.2017 - Current
  • Successful delivery of approximately 47 projects estimated at over $13.5million in value.
  • Improved user adoption of projects, employee engagement and benefit realization by initiating, incubating and embedding strategic functions like Organizational Change Management and Value realization.
  • Initiated first agile community of practise within organization to foster inter-team collaboration and drive standardization of agile product delivery practices.
  • Conceptualized and co-created bespoke delivery frameworks that led to increased operational efficiency.
  • Trained over 700 employees on digital work tools (MS Teams) for Remote work culture.
  • Delivered consistent 20% cost savings Y-o-Y on project Portfolio by adopting aggressive budget management strategies and managing project inter-dependencies.

Senior Project Manager

Sterling Bank Plc
Lagos, LA
08.2014 - 06.2017
  • Delivered large- scale & complex software application projects as individual and in collaboration with project team within timeline, budget and scope (valued $3.5million).
  • Supervised junior project Managers’ activities, allocation, budget and overall schedule.
  • Co-created organization's vendor evaluation process model.
  • Used standardized project methodologies to guide projects from conceptualization to implementation and maintenance.
  • Introduced APMG change management methodologies.
  • Thorough implementer in program management, end-to-end planning, scope management, project prioritization, benefits analysis, budget planning & estimation, risk, and quality management.
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions preventing unforeseen delays and costs.

Management/Leadership Development Program Associate

Sterling Bank Plc
Lagos, LA
08.2013 - 03.2015
  • Implemented bank’s Retail Strategy which was adopted in 2015.
  • Designed bespoke products for HNI corporate customers (telecommunication sector).
  • Revamped and automated HRM onboarding process for new hires.
  • Automated facility utilization process for corporate banking (Downstream Oil & gas) customer.
  • Acquired skills in HR Recruitment and Workforce planning, Strategic Operations Management, Project Management, Corporate Banking and Advisory services, Credit Analysis, Change Management, Strategic planning and Customer experience management.
  • Built strategic partnerships across multiple business segments to help executives and senior leaders improve management structures and team cohesiveness.
  • Delivered informative presentations to specific business groups and large-scale conferences on topics such as business strategy and strategy implementation.

Deputy Unit Head, Ebanking Operations

Sterling Bank Plc
Lagos, LA
03.2011 - 07.2013
  • Created operational process and settlement framework for domestic and international cards, instant payment solutions and e-Customs collections.
  • Coordinated compliance with requirements for PCIDSS certification.
  • Key player responsible for team re-structuring.
  • Supported Unit Head with special projects and additional job duties.
  • Formulated processes resulting in reduction of failed transactions and averting financial loss.
  • Handled 30 calls per day to address customer inquiries and concerns

Treasury Operations Officer

Sterling Bank Plc
Lagos, LA
07.2010 - 02.2011
  • Processed over 200 transactions per day, maintained clean, accurate and accessible records on transaction updates throughout each quarter.
  • Complied with established internal controls and policies

Remittance Processor

Sterling Bank Plc
Lagos, LA
03.2005 - 06.2010
  • Maintained account accuracy by reviewing and reconciling collection accounts daily/as required.
  • Performed transaction reviews for errors and accuracy while updating in core banking software.
  • Maintained 100% accuracy while processing $250k worth of collection payments.
  • Reconciled company settlement, collections accounts every week , investigating and resolving discrepancies to keep accounts audit-ready.

Education

MBA - Sustainability studies

Nexford University
Washington DC
01.2020 - 04.2021

MBA - Financial Management

Lagos State University
Lagos Nigeria
01.2005 - 11.2006

PGD - Business Administration & Management

Lagos State University
Lagos, LA
07.2003 - 08.2004

HND - Architectural Technology

Yaba College of Technology
Lagos Nigeria
07.1995 - 10.2000

Skills

    Idea incubation

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Certification

PRINCE2 Certified Practitioner (APMG International)

Affiliations

  • Professional member, Agile Practitioners Association of Nigeria(APAON)
  • Chairman/Director Membership Committee, Agile Practitioners Association of Nigeria(APAON)
  • Community Leader, Business Agility Meetup Nigeria (BAM9ja) and Agile Nigeria Meetup
  • Associate Member, Nigerian Institute of Management (Chartered) – ANIM
  • Project Management Institute

Accomplishments

    Key projects:

  • Robotics process Automation of e-banking dispute processes, reconciliation and reporting| Project Director| Large scale project|$220k.
  • Fraud Analytics Predictive Engine with ML/AI capabilities| Project Director| Medium-scale project|$217k.
  • K2 Business Process Management tool for process mapping & re-engineering| Project Director| Medium-scale project| $432k.
  • T24 Core Banking Project for retail bank| Senior project Manager| Large-scale|$2.5m

Interests

Watching Movies, Travelling, Music

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

MBA - Sustainability studies

Nexford University
01.2020 - 04.2021

Project Management Office Director

Sterling Bank Plc
07.2017 - Current

Senior Project Manager

Sterling Bank Plc
08.2014 - 06.2017

Management/Leadership Development Program Associate

Sterling Bank Plc
08.2013 - 03.2015

Deputy Unit Head, Ebanking Operations

Sterling Bank Plc
03.2011 - 07.2013

Treasury Operations Officer

Sterling Bank Plc
07.2010 - 02.2011

Remittance Processor

Sterling Bank Plc
03.2005 - 06.2010

MBA - Financial Management

Lagos State University
01.2005 - 11.2006

PGD - Business Administration & Management

Lagos State University
07.2003 - 08.2004

HND - Architectural Technology

Yaba College of Technology
07.1995 - 10.2000

Expertise

Scrum Certified |Skilled Facilitator |Agile Methodologies |Team Building |Coaching |Vendor Management| Project development

Expertise

Scrum Certified |Skilled Facilitator |Agile Methodologies |Team Building |Coaching |Vendor Management| Project development

Expertise

Scrum Certified |Skilled Facilitator |Agile Methodologies |Team Building |Coaching |Vendor Management| Project development

Olubukola Carol ARIYIBIPMO Director, Programme Manager, Agile Coach