Olorunwa Fatai Olorunshola
Gwasaka,Abuja
Summary
Baggage wrapper at 3Ays with a proven track record in customer service and problem resolution. Expert in baggage handling and flight reservations, I consistently enhanced customer satisfaction through effective communication and safety compliance. Recognized for my ability to resolve issues swiftly, ensuring a seamless travel experience for all passengers.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Baggage wrapper at international airport Abuja
3Ays
Abuja, UK
01.2022 - Current
- Operator
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
OND - Business Administration And Management
Lagos State Polytechnic (Laspotech)
Lagos 04.2015 - 04.2018
Skills
- Customer service
- Baggage handling
- Problem resolution
- Safety compliance
- Flights tickets booking and reservation both local and international
- Reschedule of flights both local and international
- Waybill and shipment by air and road
Languages
English and Yoruba
First Language
English
Beginner (A1)
A1
Affiliations
- Gym
- Jogging
- Reading
- Listing to news
- Swimming
- Loveable
Certification
- Certified B/manager
References
References available upon request.
Timeline
Baggage wrapper at international airport Abuja
3Ays
01.2022 - Current
OND - Business Administration And Management
Lagos State Polytechnic (Laspotech)
04.2015 - 04.2018