OLOLADE IDIAT OLUWATOBILOBA

Ø Develop and implement HR strategies, policies, and procedures to align with the company's goals and objectives.

Ø Manage the full recruitment cycle, including job postings, resume screening, candidate interviews, and offer negotiations.

Ø Conduct on boarding and orientation for new hires, ensuring compliance with company policies and regulations.

Ø Provide coaching and guidance to managers on employee relations issues, performance management, and disciplinary actions.

Ø Administer employee benefits programs, including health insurance, retirement plans, and vacation policies.

Ø Ensure compliance with federal and state employment laws and regulations.

Ø Conduct training sessions on various HR-related topics, including sexual harassment prevention, diversity and inclusion, and performance management.

Collaborate with cross-functional teams to develop and implement employee engagement initiatives, including employee recognition programs and team-building activities.

Ø Responsible for prospecting and generating leads to acquire new clients.

Ø Conduct product demonstrations and presentations to showcase features and benefits.

Ø Negotiate contracts and terms of sale to ensure win-win outcomes for both parties.

Ø Achieved and exceeded sales targets consistently by implementing effective sales strategies.

Ø Cultivated strong relationships with clients to foster repeat business and referrals.

• Managed physical and digital correspondence while keeping information private and secure.
• Helped staff to maximise efficiency by providing clerical and secretarial support.
• Organised tasks by level of urgency and importance to make best of use time and resources.
• Sorted and organised different types of information by document type, personnel or location.

• Arranged filing systems for easy use and retrieval by personnel.
• Secured data and documents to maintain confidentiality according to company and regulatory standards.
• Handled incoming calls for staff, answering questions, directing calls and documenting messages.
• Cultivated and deepened relationships with customers by providing exceptional service.

Ø Gained hands-on experience in processing various financial transactions such as deposits.

Ø Assisted customers with account inquiries, resolved issues, and provided information on banking products and services.

Ø Balanced cash drawers and maintained accurate transaction records in compliance with bank policies and regulations.

Ø Collaborated with team members to ensure efficient operations and deliver excellent customer service.