Movies
Ololade Balogun
Office And Administrative Support
Lagos
Summary
Professional administrative expert prepared for leading and optimizing office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in project management, process improvement, and communication. Reliable and efficient with proactive approach to problem-solving and organizational excellence.
Overview
4
4
years of professional experience
1
1
Certification
1
1
Language
Work History
Realtor Manager
Opalite Realtors Group
04.2023 - 01.2024
- Provided insights to prospective clients about prevailing market conditions.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Mentored new agents, providing valuable guidance on industry best practices and strategies for success in the real estate market.
- Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Established strong client connections through effective communication and tailored service.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
Secretary
Maylaj Properties Ltd
07.2022 - 04.2023
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
Supervisor
Eroz Place and NH
08.2021 - 07.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
Personal Assistant
Ikodass Chairman
11.2019 - 06.2020
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Maintained appropriate filing of personal and professional documentation.
Education
Bachelor Of Science - Pure And Applied Psychology
Adekunle Ajasin University of Akungba-Akoko
Ondo State12.2017
Skills
Market research
Database management
Property tours and inspections
Excellent teamwork
Business development
Relationship building
Client relations
Staff management
Administrative support
Certification
Computer training
Interests
Timeline
Realtor Manager
Opalite Realtors Group
04.2023 - 01.2024
Computer training
08-2022
Secretary
Maylaj Properties Ltd
07.2022 - 04.2023
Supervisor
Eroz Place and NH
08.2021 - 07.2022
Personal Assistant
Ikodass Chairman
11.2019 - 06.2020
Bachelor Of Science - Pure And Applied Psychology
Adekunle Ajasin University of Akungba-Akoko
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