Charles Olayinka
Lagos,Nigeria
Summary
Accomplished professional with extensive expertise in CRM systems and regional regulatory compliance. Demonstrates a collaborative approach and a goal-oriented mindset, excelling in customer relationship management and lead generation. Proficient in digital marketing, market research tools, and advanced Microsoft Office applications. Skilled in negotiation tactics, contract writing, and technical sales training, with a strong focus on client acquisition and retention strategies. Committed to process improvement and pipeline management while effectively tracking tender opportunities. Career goals include advancing product knowledge and enhancing networking abilities to drive new business prospecting and territory management.
Strategic Regional Business Development Manager excelling in driving growth and expanding market presence. Skilled in building and leading high-performing teams, securing key partnerships, and implementing innovative sales strategies. Known for transforming underperforming regions into top revenue-generating areas.
Overview
23
23
years of professional experience
Work history
Regional business development manager
DM World ME FZE
Dubai, UAE
09.2023 - Current
- Developed strategic partnerships with key stakeholders to enhance market presence.
- Conducted market analysis to identify growth opportunities and inform business strategies.
- Facilitated training sessions for sales teams to improve product knowledge and sales techniques.
- Coordinated regional marketing campaigns to drive brand awareness and customer engagement.
- Managed client relationships to ensure satisfaction and foster long-term loyalty.
- Implemented process improvements to streamline operations and enhance efficiency.
- Led negotiations for high-value contracts to secure advantageous terms for the organisation.
- Conducted market research to identify emerging trends and opportunities for growth.
- Facilitated training sessions for team members to improve sales techniques and client engagement.
- Implemented business development strategies that streamlined operations and increased efficiency.
- Delivered presentations to clients, articulating value propositions and service offerings.
- Coordinated with cross-functional teams to align business development initiatives with company goals.
- Conducted market analysis to identify emerging trends and potential business opportunities.
- Implemented innovative solutions to streamline processes and improve client engagement.
- Mentored junior team members, fostering a collaborative and high-performance work environment.
- Attended industry conferences to network with potential clients and showcase company capabilities.
- Streamlined sales process by implementing efficient CRM systems.
- Increased client satisfaction with continuous product improvement initiatives.
- Devised service offerings that catered effectively to regional customer demands.
- Capitalised on networking opportunities, establishing beneficial industry connections.
Sales manager
New life International Products Limited
Lagos, Nigeria
06.2013 - 12.2022
- Developed and implemented effective sales strategies to enhance customer engagement.
- Trained and mentored junior sales staff to improve team performance and productivity.
- Collaborated with marketing department to create targeted promotional campaigns for products.
- Analysed market trends and customer feedback to refine sales techniques and offerings.
- Expand market share through strategic ideas that created cutting-edge sales output and led to emergence of flagship products
- Established and maintained strong relationships with key clients to ensure customer satisfaction.
- Conducted market analysis to identify new opportunities and assess competitive landscape.
- Led team of sales representatives to achieve targeted goals and foster collaboration.
- Developed and implemented strategic sales plans to enhance market presence.
- Collaborated with cross-functional teams to align sales objectives with organisational goals and initiatives.
- Conducted market research to identify emerging trends and opportunities within industry landscape.
- Mentored junior sales staff, fostering skill development and encouraging professional growth.
- Led team in developing and implementing effective sales strategies to enhance market presence.
- Analysed market trends and customer feedback to inform sales strategies and initiatives.
- Collaborated with cross-functional teams to align product offerings with customer needs.
- Oversaw training and development programmes for sales staff to improve performance.
- Developed and implemented strategic sales plans to enhance market penetration.
- Pioneered implementation of CRM systems for improved data management and customer relations.
- Utilised CRM systems to track customer interactions and streamline sales processes.
- Guided team members on best practices in upselling and cross-selling techniques, leading to enhanced customer value proposition.
- Developed comprehensive sales strategies that aligned with market trends and customer needs.
- Led high-performing sales team, fostering collaboration and achieving operational excellence.
- Cultivated strong relationships with key clients, enhancing customer loyalty and satisfaction.
- Implemented training programs for sales staff, elevating product knowledge and sales techniques.
- Led high-performing sales team, fostering collaboration and achieving operational excellence.
- Led high-performing sales team, fostering collaboration and achieving operational excellence.
Workshop manager
National institute of Education Planing and
Ondo State, Nigeria
02.2003 - 12.2012
- Managed daily workshop operations to ensure efficient workflow and safety compliance.
- Trained junior staff on equipment usage and maintenance, fostering skill development.
- Developed process improvements to boost productivity and minimise downtime.
- Coordinated workshop scheduling to optimise resources and meet project timelines.
- Assessed participant feedback to refine workshop content and enhance learner engagement.
- Coordinated logistics for workshop materials and resources to support smooth execution.
- Managed workshops to enhance educational programme delivery and ensure efficient operations.
- Developed and implemented training sessions for staff to improve workshop effectiveness.
- Mentored staff in effective workshop facilitation techniques and best practices for adult learning.
- Developed instructional materials and resources tailored to diverse educational needs and objectives.
- Coordinated logistics for educational events ensuring seamless execution and participant satisfaction.
- Led workshops to enhance teacher training and professional development initiatives.
- Implemented energy-efficient practices within workshop, contributing towards organisational sustainability goals.
- Enhanced workshop efficiency by implementing streamlined operational processes.
- Fostered environment of continuous learning, improving staff retention rates significantly over time.
- Developed and implemented safety protocols, promoting secure working environment.
- Developed and implemented safety protocols, promoting secure working environment.
- Developed and implemented safety protocols, promoting a secure working environment.
Education
Bsc in View - Social Science
University of Ibadan
Oyo, Oyo State, Nigeria. 01.2022 -
Skills
- CRM systems expertise
- Regional regulatory compliance
- Economic trend understanding
- Contract writing and review
- Technical sales training
- Goal-Oriented mindset
- Customer retention strategies
- Customer relationship management
Timeline
Regional business development manager
DM World ME FZE
09.2023 - Current
Bsc in View - Social Science
University of Ibadan
01.2022 -
Sales manager
New life International Products Limited
06.2013 - 12.2022
Workshop manager
National institute of Education Planing and
02.2003 - 12.2012