Olayinka Pereira-Atoyebi
Business Development Manager
Oshawa,Ontario
Summary
Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
8
8
years of professional experience
Work History
Business Development Manager
Olayinka Pereira
08.2018 - 05.2023
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Worked effectively in fast-paced environments.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Built and maintained relationships with key clients and stakeholders.
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Negotiated and closed long-term agreements with new clients in assigned territory
Customer Service Representative
PerryPereira Souvenirs
10.2015 - 04.2022
- Cross-trained and backed up other customer service managers.
- Investigated and resolved accounting, service and delivery concerns.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Trained new personnel regarding company operations, policies and services.
- Delivered prompt service to prioritize customer needs.
- Responded to customer requests for products, services, and company information.
- Handled customer inquiries and suggestions courteously and professionally.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
M.Mgt - Strategic Change Management
Trent University
Oshawa Canada 05.2001 -
MBA - Business Administration
Dublin Business School
Dublin 05.2001 -
Bachelor of Arts - History And International Relations
Redeemer's University
Ede, Osun State 05.2001 -
Skills
Relationship building
Networking
Brand Marketing
Excellent Communication
Teamwork and Collaboration
Digital Sales
Customer Complaint Resolution
Customer service
Shipping and Receiving Oversight
Customer Order Management
Sales strategy
Volunteering
Trent University 11/2023 - Present
Interacting and Engaging with International students at Trent University. Provide input for improving activities for International students.
Assisting in organizing and participating in events and activities geared towards International students at Trent university.
Fundraiser The Salvation Army 12/2023 - 12/2023
Raising funds for Salvation Army's Christmas Kettles.
Soup Run
Friends Forever Dublin 2016 - 2018
Feeding the less privileged, and providing support, and nutrition to the homeless.
International Advisory Council Member
Timeline
Business Development Manager
Olayinka Pereira
08.2018 - 05.2023
Customer Service Representative
PerryPereira Souvenirs
10.2015 - 04.2022
M.Mgt - Strategic Change Management
Trent University
05.2001 -
MBA - Business Administration
Dublin Business School
05.2001 -
Bachelor of Arts - History And International Relations
Redeemer's University
05.2001 -