OLAWALE OPEYEMI ISAAC
Account Partner Value Sales
Ikorodu
Summary
Dynamic and results-oriented Sales Executive and Product Owner specializing in Mobile advertising, A2P SMS, and USSD services. Proven success in B2B and B2C sales, with a strong aptitude for managing customer complaints and nurturing lasting relationships. Exceptional oratory and interpersonal skills facilitate market analysis, leading to the development of effective sales strategies that drive business growth. Accomplished in consistently exceeding sales targets, expanding market share, and delivering tailored solutions that meet customer needs while overseeing daily operations and preparing comprehensive sales reports.
Overview
2026
2026
years of professional experience
1
1
Certificate
Work History
Acting Manager Value Sales ICT
Mtn Nigeria, Mobile Telecommunication Network
2025 - Current
- Led cross-functional teams to implement strategic initiatives, driving sales growth and enhancing customer engagement within the ICT sector.
- Led cross-functional activates to ensure the smooth running of Banks USSD End User Billing exercise.
- Developed and executed targeted sales strategies, resulting in improved market penetration of Mobile ads to enterprise customers.
- Analyzed sales performance data to identify trends and opportunities for bulk SMS, informing decision-making processes that enhanced overall operational efficiency.
Account Partner Value Sales
Mtn Nigeria
10.2023 - Current
- Successfully increased market share by acquiring new enterprise accounts and enhancing relationships with existing clients, contributing to revenue growth.
- Successfully cross sell Mobile ads to over 80percent of existing MTN enterprise customers, hereby increasing product penetration and acceptance.
- Streamlined the sales process from lead generation to bill delivery, resulting in improved customer satisfaction and retention.
- Conducted in-depth market research, identifying new business opportunities that led to a significant increase in client base.
- Prepared and presented comprehensive sales reports and contracts, maintaining MTN’s high-quality standards.
- Built and maintained strong partnerships with clients, delivering tailored solutions that addressed strategic business needs.
- Fostered effective collaboration across divisions, ensuring timely resolution of customer inquiries and issues.
- Committed to continuous professional development, enhancing skills to adapt to the evolving digital landscape.
- Cultivated strong relationships with key clients, enhancing customer satisfaction and loyalty through tailored solutions and support.
- Collaborated with cross-functional teams to identify growth opportunities, driving strategic initiatives that improved market share.
- Analyzed client feedback and market trends, informing product development strategies that aligned with customer needs and business goals.
Sales Representative
Mtn Nigeria
09.2019 - 10.2023
- Developed and delivered engaging sales presentations to convey product benefits to retailers.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
- Achieved monthly sales goals by promoting product benefits and enrolling new retailers.
- Surpassed sales objectives for several years by cultivating productive retailers’ partnerships.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Enhanced territory operations through successful management of retail developers and canvassers.
- Broadened territories and negotiated successful contracts by seeking out new clients and utilizing leadership skills.
Field Sales Agents (FSA)
consumerlinks
02.2019 - 08.2019
- Handled 20 calls per day to address customer inquiries and concerns.
- Improved operations through consistent hard work and dedication.
- Delivered MOMO to customer locations within specific timeframes.
- Worked flexible hours; night, weekend, and holiday shifts.
- Resolved problems, escalate issues and provided exceptional services.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked with retailers to understand needs and provide excellent service.
- Oversaw daily operations to ensure high levels of productivity.
- Monitored company inventory to keep stock levels and databases updated.
Customer Service Representative
MTN Nigeria
06.2018 - 01.2019
- Creation of awareness of mtn product
- Resolving customers enquires
- Achievements:
- Sold over 2 million vtu in one month
- Achieved mobile lite target by 150% monthly
- Effective and efficient completion of tasks/goals
Retail Channel Support Analyst
MTN nigeria
01.2018 - 05.2018
- Validation of retailers database pan Nigeria
- Managed service follow-up communications, confirming satisfactory resolution of customers’ service requests via phone calls.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Collected, aggregated, verified and monitored trend data.
- Coded and entered retailers’ information in the database.
Education
Bachelor of Science - Economics
Osun State University
Oshogbo, Nigeria09.2014
High School Diploma - undefined
Lords Victory International College
Ikorodu, Lagos, Nigeria09.2008
Skills
Problem-solving strength
Strategic planning
Records management
Retention strategies
Systems and software programs
Customer Relations
Product promotions
Sales expertise
Market analysis
Certification
Microsoft 360
Timeline
Account Partner Value Sales
Mtn Nigeria
10.2023 - Current
Sales Representative
Mtn Nigeria
09.2019 - 10.2023
Field Sales Agents (FSA)
consumerlinks
02.2019 - 08.2019
Customer Service Representative
MTN Nigeria
06.2018 - 01.2019
Retail Channel Support Analyst
MTN nigeria
01.2018 - 05.2018
High School Diploma - undefined
Lords Victory International College
Acting Manager Value Sales ICT
Mtn Nigeria, Mobile Telecommunication Network
2025 - Current
Bachelor of Science - Economics
Osun State University