Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Quote
Timeline
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Olatunji Adeyemi Adegbuyi

Lagos

Summary

Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology.

Overview

5
5
years of professional experience
1
1
Certificate

Work History

Office Receptionist

Servi Tech
04.2022 - 01.2023
  • Answered phone promptly and directed incoming calls to correct offices.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained confidentiality of information regarding clients and company.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Manage over 50 customer per day and resolved customer problems and complaints at least 80%.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Resolved customer problems and complaints.

IT Technician

Polaris bank Nigeria
05.2018 - 03.2021
  • Maintained office PCs, networks and mobile devices.
  • Monitored systems in operation and quickly troubleshot errors.
  • Set up PCs, projectors and microphones for use in video conferencing rooms.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.

Education

Computer Science

The Federal Polytechnic, Ilaro
Ogun State, Nigeria
03.2015

Secondary Education

Ogere Community High School
Ogun State Nigeria
11.2007

Skills

  • Microsoft Office
  • Prioritization
  • Mail Handling
  • Verbal and Written Communication
  • Customer and Client Relations
  • Organization Skills
  • Information Protection

Certification

  • [Desktop Publishing] - [January 2007]
  • [Comp. Engineering/Networking] - [Nov 2008]
  • [Cell Phone Repair] - [2015]

Languages

English
Native language
English
Advanced
C1

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Office Receptionist

Servi Tech
04.2022 - 01.2023

IT Technician

Polaris bank Nigeria
05.2018 - 03.2021

Computer Science

The Federal Polytechnic, Ilaro

Secondary Education

Ogere Community High School

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Olatunji Adeyemi Adegbuyi