Olatunji Moyinoluwa Elizabeth
Lagos,Nigeria
Summary
Highly organized and proactive Virtual/Executive Assistant and Customer Service Representative with over 3 years of experience providing high-level administrative and customer support. Skilled in managing calendars, coordinating meetings, client service management, and supporting executive-level operations in fast-paced environments. Adept at using digital tools such as Google Workspace, Microsoft Office, Trello, Notion, Loom, Slack, and Zoom to increase productivity and streamline workflows. Known for being dependable, detail-oriented, and a fast learner with a passion for helping individuals and businesses operate more efficiently.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant/Customer Relation Officer
Future life Global Resources
Lagos, Nigeria
05.2024 - Current
- Company Overview: Healthlens Enterprises.
- Coordinate executive schedules, appointments, and meetings efficiently
- Maintain and organize digital files, client data, and administrative records
- Handle bookkeeping tasks and prepare monthly reports
- Assist with social media and communications for the organization
- Liaise with internal teams and external clients to ensure timely delivery of services
- Healthlens Enterprises.
Customer Support Representative
Crad Pharmacy
Lagos, Nigeria
05.2021 - 05.2024
- Delivered prompt and professional assistance to customers via phone, email, and in person
- Maintained inventory records and tracked order fulfillment
- Managed daily transaction logs and handled customer billing queries
- Resolved customer complaints and ensured a smooth shopping experience
- Supported pharmacy operations through clerical and reporting duties
Pharmacist Assistant
Chimax Pharmacy
Obawole, Lagos, Nigeria
01.2020 - 01.2021
- Stocked and piled pharmaceutical products and supplies
- Checked drug manufacturing and expiration dates
- Provided immunizations and performed health checks (BP, temperature, blood sugar)
- Maintained accurate customer records and ensured legal compliance in pharmaceutical practices
- Performed data entry and analysis, and counseled patients on medication usage
Sales Assistant
Damilola Pharmacy and Supermarket
Obawole, Lagos, Nigeria
01.2019 - 01.2020
- Managed store inventory and resources
- Assisted with daily pharmacy activities and received prescriptions
- Measured and mixed medications per prescriptions
- Packaged, labeled, and dispensed medications
- Reviewed prescriptions and provided drug usage guidance to patients
Class Teacher
Elegant Nursery and Primary School
Lagos, Nigeria
01.2017 - 01.2019
- Delivered personalized and interactive lessons for primary pupils
- Created educational materials and planned class activities
- Assessed student performance and prepared course work and exams
- Provided feedback and academic support to students
Sales Assistant
Vantagemed Pharmacy
Iju Road, Lagos, Nigeria
01.2016 - 01.2017
- Reviewed and processed prescriptions and labeled medications
- Advised patients on medication use and provided product information
- Maintained clean and organized pharmacy display areas
- Handled sales transactions and updated store records
- Ensured tidy, well-stocked shelves and excellent customer service
Education
B.A. - View
University of Lagos Distance Learning Institute
Lagos, Lagos State07.2025
Senior Secondary School Certificate -
Ebenezer High School
Ilorin, Kwara State01.2016
First School Leaving Certificate -
Gloryland Nursery and Primary School
Ilorin, Kwara State01.2010
Skills
- Executive & Administrative Support
- Calendar & Email Management
- Customer Relationship Management
- Remote Team Collaboration
- Client Support
- Task & Project Management
- Time Management & Prioritization
- Confidentiality & Discretion
- Google Workspace
- Microsoft Office Suite
- Trello
- Notion
- Zoom
- Loom
- Slack
- WhatsApp Business
- Canva
- Cloud File Management
Certification
- Certified Virtual Assistant, Training in task management, communication, customer service, and digital tools for remote support, 2025
- Jobberman Soft-Skills Training, 2025
Professional References
- Chibuzor Ezeadigwu, Crad Pharmacy, Lagos, Nigeria, +234 703 344 0061
- Seun Adewuyi, Futurelife Global Resources, Lagos, Nigeria, +234 813 181 6222
Languages
English
Upper Intermediate
B2
Timeline
Administrative Assistant/Customer Relation Officer
Future life Global Resources
05.2024 - Current
Customer Support Representative
Crad Pharmacy
05.2021 - 05.2024
Pharmacist Assistant
Chimax Pharmacy
01.2020 - 01.2021
Sales Assistant
Damilola Pharmacy and Supermarket
01.2019 - 01.2020
Class Teacher
Elegant Nursery and Primary School
01.2017 - 01.2019
Sales Assistant
Vantagemed Pharmacy
01.2016 - 01.2017
B.A. - View
University of Lagos Distance Learning Institute
Senior Secondary School Certificate -
Ebenezer High School
First School Leaving Certificate -
Gloryland Nursery and Primary School
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