OLATUNJI LASISI
Summary
Experienced Chief Commercial Officer with formidable analytical skills and compelling leadership style. Increased sales of Digital Payment Products by 50% through intentional application of partnership and product development skills. Represented brand and developed strategic partnerships to enhance business development.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Chief Business Officer
Zoja Technologies Limited
09.2023 - Current
- Responsible for directing, administering and coordinating the Sales, Product, Technical, and Business process activities of Zoja Technologies Limited
- Oversee ongoing core business operations within the company
- Partnering with Banks, MFBs, Merchants and Agents to drive financial inclusion of the unbanked
- Assist the CEO in the development of enterprise/organization policies
- Responsible for developing, leading and managing all commercial activities of the business
- Focused on new opportunities, markets and driving acquisition of the Company's customers
- Developing new business initiatives to drive acquiring growth in Nigeria and the rest of Africa.
- Championed corporate social responsibility efforts aligning company values with stakeholder expectations for ethical conduct in all aspects of business operation.
- Enhanced brand visibility with the implementation of comprehensive marketing campaigns and public relations efforts.
- Adjusted company plan based on customer satisfaction surveys and sales reports to achieve stronger market position.
Business Development Manager POS Acquiring
Interswitch Ltd.
04.2021 - 08.2023
- PTSP Business partnerships with Banks
- Partnering with Banks and Agent Aggregators to develop specialized solutions for their customers
- Partnering with Banks, MFBs, Merchants and Agents to drive financial inclusion of the unbanked
- Merchant Services Management of Super agents and Corporate Merchants
- Merchant Training on new and customized solutions
- Track performance on count and volume to sustain business growth
- Developing new business initiatives to drive acquiring growth in Nigeria and the rest of Africa.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
Operations Manager
NETOP Business Systems Ltd.
01.2021 - 03.2021
- Overseeing the entire operations of Payment Terminal Service Provider (PTSP)
- Partnering with Banks and Agent Aggregators to develop specialized solutions for their customers
- Partnering with Banks, MFBs, Merchants and Agents to drive financial inclusion of the unbanked
- Merchant Services Management of Super agents and Corporate Merchants
- Merchant Training on new and customized solutions
- Track performance on count and volume to sustain business growth.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
Operations Manager
ETOP Nigeria Ltd.
03.2019 - 12.2020
- Overseeing the entire operations of No
- 1 Payment Terminal Service Provider (PTSP)
- Partnering with Banks and Agent Aggregators to develop specialized solutions for their customers
- Partnering with Banks, MFBs, Merchants and Agents to drive financial inclusion of the unbanked
- Merchant Services Management of Super agents and Corporate Merchants
- Merchant Training on new and customized solutions
- Track performance on count and volume to sustain business growth.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed systems and procedures to improve operational quality and team efficiency.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed and reported on key performance metrics to senior management.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Team Lead Manager Digital Banking & Payments
Riby Finance Ltd.
01.2019 - 02.2019
- Successful roll out of the Makoko Cooperative Phase 1
- Manage Riby Enterprise Bank Partnership Engagements
- Manage Riby Retail Cooperative Partnership Engagements
- Manage Riby Technical Partnership Engagements
- Manage operations for integrations into identified gateways and API seamlessly
- Track and ensure fraud risks are kept to the minimum.
Product Manager POS and Emerging Channels
First Bank of Nigeria
11.2015 - 12.2018
- Partnering with Corporate and Public sector group to identify, develop and grow POS and another emerging channel acceptance
- Partnering with International Card Schemes like MasterCard and VISA in the roll out of new acceptance products like mVISA and MasterPass
- Merchant Services Management of five-star hotels like Ikeja Sheraton Hotels, Transcorp Hilton, Abuja, Radisson Blu Hotels, Victoria Island as well as Four points by Sheraton, Oniru
- Merchant Training of over 2000 POS merchants
- Track performance on count and volume to sustain business growth.
Team Lead, Channel Support Services
First Bank of Nigeria (Marina)
04.2013 - 10.2015
- Involved in the establishment of the POS and Web Operational process management
- Work with NIBSS in the registration of POS and Web merchants
- Monitor growth in the merchant acceptance on POS and Web channel
- Monitor Income lines viz-a-viz product expense to ensure profitability
- Track performance on count and volume to sustain business growth
- Timely resolution of all POS and Web related inquiries and issues.
Product Manager (International POS Acceptance)
First Bank of Nigeria (Marina)
10.2010 - 03.2013
- Collaborated with the top merchants like Transcorp Hilton, Sheraton Lagos and Abuja, Federal Palace Hotels and Four points by Sheraton
- Organized MasterCard Merchant training for over 500 merchants
- Grew local merchant acceptance from less than 500 active to over 2000 active terminals
- Develop and Maintain Profitable Relationship with Customers via the Branch
- Increase Growth in Product Transactions
- Timely Resolution of Issues for all Customers/Branches within 24 and 48 Hours
- Branch Training on Product Issues, Processes and Resolution
- Product Awareness
- Tracking of Performance on Product Transactions
- Timely Reporting of Weekly and Monthly Reports on Product
- Review of Product.
Retail Marketing Officer
First Bank of Nigeria (Navy Town, Lagos)
08.2009 - 09.2010
- Opened a total of 1200 new accounts (Savings and current) and reactivated a total of 304 which went dormant due to previous poor relationship management
- General customer service relation (managing complaints and managing customers without compromising the banks set standard)
- Mass sales of all the banks products and services
- Drafting of call plans and memo
- Sourcing and booking of Fixed Deposits
- Disbursement and management of Loans and Advances to Retail Customers
- Asset Financing by Retail Customers.
Customer Service Officer
First Bank of Nigeria (Alaba Int. Mkt Ojo Lagos)
05.2005 - 08.2009
- Awarded Best Customer Service Officer 2008
- Opening and Management of Accounts- Savings and Current
- Western Union Operator and Teller
- Processing of Form M and Form A for customers
- Foreign transfer services through Swift
- Branch Accounts Reconciliation
- Issuance of Foreign cheques and drafts
- Vault Cash Management
- Sourcing and booking of Fixed Deposits.
Switch Engineer
VGC Communications Ltd (VI, Nigeria)
07.2004 - 04.2005
- Led the team to set up Apapa Exchange with a subscription of over 1000 subscribers within 2 months
- Creation of Subscriber on the Telco platform
- Working with the ELP team to ensure wired connection to subscriber
- Set up of E1, HDSL and ADSL for corporate subscribers
- Switch and Exchange management.
Education
Chartered Institute of Bankers of Nigeria
NigeriaElectrical, Electronics Engineering Technologies
HND (Upper Credit) Yaba College of Technology
11.2001
ND ( Lower Credit)Yaba College of Technology Yaba
Lagos, Nigeria11.1998
Senior School Certificate -
Odofin Secondary School, Mile 2, Lagos
01.1995
Skills
- Operations Management
- Organizational Development
- Digital Transformation
- Policy Management
- Contract Negotiation
- Cost Reductions
- Corporate Governance
- Human Capital Management
- Partnership Development
- Customer Acquisition
Accomplishments
- Collaborated with team of 15 in the development and successful launch of Zojapay in November 2023.
Personal Information
- Place of Birth: Osun State
- Date of Birth: 02/25/1978
- Gender: Male
- Marital Status: Married
Leadership Positions
- President New Era (Amuwo) Co-operative, Thrift & Savings Society, Mile 2
- Chairperson, First Bank Alaba Int. Mkt Staff Welfare Committee
- Head, Judicial Commission Student Union, Yaba College of Technology
- President, CYON Our Mother of Perpetual Help Catholic Church, Amuwo-Odofin
References
Available on request
Hobbies and Interests
I love surfing the web in search of new developments in the payment industry. I also enjoy watching lawn tennis and football games because they illustrate the importance of both individual glory and team success.
Training
- Card Profitability, 03/17/2014, Visa Business School, London
- Principles of Fraud Management for Issuers and Acquirers, 07/08/2013, MasterCard Academy, Nigeria
- Transaction Processing Overview, 01/28/2013, MasterCard Academy, Nigeria
Languages
English
Full Professional
Affiliations
- Merchant Acquiring Professionals In Nigeria
Certification
Certified Card Payment Professional from MasterCard and Visa International.
Sports enthusiast, Gaming
An ardent Arsenal Fan with an emphasis on team playing to achieve success.
I also believe that gaming enhances the capability to think broadly and extensively.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefitsTeam Building / Company RetreatsPersonal development programsStock Options / Equity / Profit SharingTimeline
Chief Business Officer
Zoja Technologies Limited
09.2023 - Current
Business Development Manager POS Acquiring
Interswitch Ltd.
04.2021 - 08.2023
Operations Manager
NETOP Business Systems Ltd.
01.2021 - 03.2021
Operations Manager
ETOP Nigeria Ltd.
03.2019 - 12.2020
Team Lead Manager Digital Banking & Payments
Riby Finance Ltd.
01.2019 - 02.2019
Product Manager POS and Emerging Channels
First Bank of Nigeria
11.2015 - 12.2018
Team Lead, Channel Support Services
First Bank of Nigeria (Marina)
04.2013 - 10.2015
Product Manager (International POS Acceptance)
First Bank of Nigeria (Marina)
10.2010 - 03.2013
Retail Marketing Officer
First Bank of Nigeria (Navy Town, Lagos)
08.2009 - 09.2010
Customer Service Officer
First Bank of Nigeria (Alaba Int. Mkt Ojo Lagos)
05.2005 - 08.2009
Switch Engineer
VGC Communications Ltd (VI, Nigeria)
07.2004 - 04.2005
Chartered Institute of Bankers of Nigeria
Electrical, Electronics Engineering Technologies
HND (Upper Credit) Yaba College of Technology
ND ( Lower Credit)Yaba College of Technology Yaba
Senior School Certificate -
Odofin Secondary School, Mile 2, Lagos
Similar Profiles
Oluyemisi SoetanOluyemisi Soetan
Snr Product Manager at Zoja TechnologiesSnr Product Manager at Zoja Technologies
Revathi Rajamani IyerRevathi Rajamani Iyer
Senior Executive - Process Management at SecureValue India Limited(Subsidiary of AGS Transact Technologies Limited)Senior Executive - Process Management at SecureValue India Limited(Subsidiary of AGS Transact Technologies Limited)
RAKESH JRAKESH J
Network Engineer at EQL FINANCIAL TECHNOLOGIES PRIVATE LIMITED (Formerly name of INDIAFILINGS PRIVATE LIMITED)Network Engineer at EQL FINANCIAL TECHNOLOGIES PRIVATE LIMITED (Formerly name of INDIAFILINGS PRIVATE LIMITED)
Arunmozhi(Arun) BalasubramanianArunmozhi(Arun) Balasubramanian
Chief Business Officer at Telecom VerticalChief Business Officer at Telecom Vertical
Neil ButaniNeil Butani
Chief Business Officer at ESQ Business Service Inc.Chief Business Officer at ESQ Business Service Inc.