Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
CustomerServiceRepresentative
OLASUNKANMI OLADEJO

OLASUNKANMI OLADEJO

Human Resource Executive
Lagos,LA

Summary

Forward-thinking Human Resource Executive proficient in hiring, developing and motivating employees. Well-versed in explaining benefits packages to assist employee comprehension and decision-making. Builds rapport at all levels and resolve issues quickly.

Overview

10
10
years of post-secondary education
6
6
years of professional experience

Work History

Research Support Specialist (Contract)

My World Of Bags (Project Safe Up)
Ibadan, Oyo State
11.2020 - Current
  • Generated data models, performed Needs assessment analysis and helped produce reports outlining results.
  • Collaborated with leadership team to identify relevant questions and determine best methods of collection.
  • Streamlined research processes to meet tight deadlines for multiple projects.
  • Collaborated with team members to initiate best practices to achieve organizational goals.
  • Designed and executed study approaches.
  • Led special projects through effective emergency resolution by diminishing obstacles and saving time.
  • Collaborated with staff to develop and implement best practices and accomplished all team goals.
  • Gathered and organized information for research purposes.

Senior HR Executive

Hoop Telecom Limited
Lagos Mainland, Lagos
01.2020 - 08.2020
  • Designed recruitment strategy
  • Oversaw interview and selection procedures, including screening calls, assessments and in person interviews.
  • Designed job descriptions and interview questions that reflect each position’s requirements.
  • Acted as first point of contact for any Human Resources issues.
  • Provided advice and guidance to Line managers about their subordinates and employee related issues.
  • Assisted with implementation of company policy and HR processes.
  • Organized training and development workshops for new and existing staff.
  • Dealing with general HR issues such as annual leave, bereavement, maternity, paternity, flexible working requests, timesheets, etc.
  • Maintained employee and contract files to keep company in compliance with current laws and coordinate office activities and vendor relations.
  • Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
  • Scanned and maintained confidential employee information and records, including new hire paperwork, terminations and background checks.

HR Executive

Positivia Value Company
Lagos Island, Lagos
11.2017 - 12.2019
  • Review applications and paperwork/collected all necessary documents.
  • Ensure compliance with Health and Safety rules and regulations.
  • Liaised between multiple business divisions to improve communications.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Devised hiring and recruitment policies for Positivia Value Company.
  • Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Led and provided direction for human resources team of 6.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.

Project Manager

Pet-bamok & Company
Lagos Island, Lagos
10.2017 - 11.2017
  • Managed production of required deliverables of FAB-5 project.
  • Planning, marketing and monitoring projects.
  • Prepared and maintained project, stage and exception plans as required.
  • Managed project risks, including development of contingency plans.
  • Monitor overall progress and use of resources, initiating corrective action where necessary.
  • Conducted project evaluation review to assess how well project was managed.
  • Carried out follow-on action based on recommendations.
  • Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
  • Reduced expenditures by effectively negotiating vendor and service contracts to drive savings.
  • Drove team success through shared vision and recognition of quality performance.

Client Support Executive(Bet Trader)

OvertheTop Entertainment Limited(NairaBet)
Lekki, Lagos
03.2017 - 10.2017
  • Managed liabilities and risk for diverse range of betting markets.
  • Delivered industry leading betting product, including: outright markets, player's specials & novelty markets.
  • Carried out appropriate research and analysis over trading performance across competitions and markets.
  • Monitor and reviewed customer activity with view to protecting profit margin across business, but also understanding and balancing with customer demands.
  • Handled any technical or settlement issues, or any other incidents affecting customer experience and liaising with relevant teams to find solutions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Recruitment Officer

OfficeMakers International Limited
Eti Osa, Lagos
05.2014 - 02.2017
  • Advertised staff vacancies, assess applications, interview applicants, administer selection tests, prepare reports and make recommendations to management about staff appointments.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
  • Developed lists of qualified candidates for corporate hiring managers.
  • Collaborated with HR Manager to develop and integrate workforce planning, analysis and solutions.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Oversaw full cycle recruiting for 50 vacancies each quarter.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Provided secretarial support functions as assigned.

Education

Bachelor of Science - Human Kinetics And Health

University Of Ibadan
Ibadan, Oyo State
04.2008 - 04.2012

Senior Secondary Certification -

Lafiaji High School Hawley
Lagos Island, Lagos
01.1995 - 01.2001

Skills

    Payroll coordination

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Accomplishments

  • Discharge Certificate (National Youth Service Corps) (February 2014).
  • Proficiency certificate in Strategic Management (CISM).
  • Diploma in Human resource (Alison online course) (October 2018).
  • Human Resource management training (e-learning Centre, Lagos) (2018) Workshops/Conferences Attended.
  • Recruitment from scratch at Phillips Consulting – 2016.
  • Best hiring practices for SMEs and MSMEs – GTB workshop 2016.
  • Third sector Conference – 2018.
  • HREA (act of employee engagement) - 2019.

Interests

Volunteering for humanitarian causes

Talent Management

Content Creation

Public speaking

Timeline

Research Support Specialist (Contract)

My World Of Bags (Project Safe Up)
11.2020 - Current

Senior HR Executive

Hoop Telecom Limited
01.2020 - 08.2020

HR Executive

Positivia Value Company
11.2017 - 12.2019

Project Manager

Pet-bamok & Company
10.2017 - 11.2017

Client Support Executive(Bet Trader)

OvertheTop Entertainment Limited(NairaBet)
03.2017 - 10.2017

Recruitment Officer

OfficeMakers International Limited
05.2014 - 02.2017

Bachelor of Science - Human Kinetics And Health

University Of Ibadan
04.2008 - 04.2012

Senior Secondary Certification -

Lafiaji High School Hawley
01.1995 - 01.2001
OLASUNKANMI OLADEJOHuman Resource Executive