Olarewaju Tope Samuel
Business Growth And Sales Expert
Lagos,Lagos
Summary
Dedicated sales and chartered marketing professional with proven success exceeding goals, retaining customers and maintaining strong reputation for customer satisfaction. I am passionate amplifying growth in telecommunications and Fintech industries, hence can develop any start up!
Overview
21
21
years of post-secondary education
9
9
years of professional experience
Work History
Sales/Marketing Consultant
Elite Oak Furniture
Lagos, Lagos
07.2021 - Current
- Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining relationships with key customers
- Collaborated with leadership in creating weekly bulletins, which were sent to all employees.
- Conducted market research and reported on clients' competition.
- Trained the sales team on how to manage objections and resistances from customers
- Forecasted marketing trends based on previous data to adjust campaigns and maximize sales.
- Informed supervisors and company leaders on markets and regional sales needs to best meet customer needs and maximize revenue.
Business Development Representative
Fs technology
Cyprus, Agios Tychon
03.2021 - Current
- I facilitate connection of high risk merchants such as gaming and FX merchants to reliable payment service providers.
- Networked among local business and community organizations to develop leads and generate business.
Marketing/Sales Consultant
Golden Choice Store
Lagos, Lagos
01.2021 - Current
- Maintained organized, presentable merchandise to drive continuous sales.
- Focused training on marketing mix to drive sales
Chief Operating Officer
eStore Web Solution
Lagos, Lagos
11.2016 - Current
- I am responsible for calibrating winning business model, manage the exchange rates, lead the team to achieve growth, acquire necessary VAS operating licences,
- I have strong command of VAS and content technology platforms (ie. Service Delivery Platform – SDP, content writimh, Shortcodes, Voice, A2P, WAP, SMS, airtime, bills payments, SMSC, MMS, Messaging services, XML, USSD/UMB, HTTP/HTTPS)
- I manage key stakeholder relationships and responsible for the major decisions
- Constantly monitoring competitors and the industry to know changing customer behavious
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Attracted major clients, generating over 10million Naira on monthly basis
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies
Customer Service and Operations Manager
VoguePay
Lagos, Lagos
07.2013 - 05.2017
- Reduced operational risks while organizing data to forecast performance trends.
- Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
- Interacted well with all the departments and customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using my good listening and empathy skills
- Built loyal account base and long-term business relationships with businessaccounts.
- Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
- Achieved excellent customer relationship management
- Grew customer-base by over 80% within 2years
- Ensured effective coordination among team members
- Managed gateway providers and constantly in look for improvement
- Involved in pricing determination to ensure fair deal between the company and merchants
- Managed chargebacks to ensure the company is not exposed to vulnerability
- Ensured active participation in product development processes
- Trained team members on payment solution
- Spoke on 3 major radio stations including LTV about payment services
- Crafted process flow for team members
- Attended many payment E-PAN and other conferences on payment solution
- Won awards as the best staff of the year with travel allowance to UK
- Integrated payment plugins for merchants for over 100 merchants
Education
Certificate in Professional Marketing - Marketing
Chartered Institute of Marketing
United Kingdom 01.2019 - 12.2019
Diploma in Professional Marketing - Marketing
Chartered Institute of Marketing
United Kingdom 01.2020 - 12.2020
Post Graduate Diploma in Professional Marketing - Marketing
Chartered Institute of Marketing
United Kingdom 12.2020 - 06.2021
Bachelor of Science - Computer Science
University of Ado Ekiti
Ekiti State 09.2007 - 12.2011
Secondary School Leaving Certificate - Secondary Education
Irepodun High School
Ipao Ekiti 01.1997 - 12.2003
Primary School Leaving Certficate - Primary Education
Community High School
Ipao Ekiti 01.1991 - 12.1997
Professional Certificate in Project Management - Concepts/Principle of Prince2
CUPE Projects
Taraba State 01.2013 - 01.2013
International Strategic Management -
International Strategic Management Institute
03.2013 - 06.2013
Level 3 Health Safety & Environment -
Int'l Institute of Risk And Safety Management
United Kingdom 05.2013 - 05.2013
Customer Service Training - Customer Service Management
Cedars & Oaks
Lagos 11.2015 - 11.2015
Skills
Customer Service
undefinedHobbies
I like reading bookings relating to sales, business growth, marketing, investment and Christian literatures. I enjoying praying very well.
Timeline
Sales/Marketing Consultant
Elite Oak Furniture
07.2021 - Current
Business Development Representative
Fs technology
03.2021 - Current
Marketing/Sales Consultant
Golden Choice Store
01.2021 - Current
Post Graduate Diploma in Professional Marketing - Marketing
Chartered Institute of Marketing
12.2020 - 06.2021
Diploma in Professional Marketing - Marketing
Chartered Institute of Marketing
01.2020 - 12.2020
Certificate in Professional Marketing - Marketing
Chartered Institute of Marketing
01.2019 - 12.2019
Chief Operating Officer
eStore Web Solution
11.2016 - Current
Customer Service Training - Customer Service Management
Cedars & Oaks
11.2015 - 11.2015
Customer Service and Operations Manager
VoguePay
07.2013 - 05.2017
Level 3 Health Safety & Environment -
Int'l Institute of Risk And Safety Management
05.2013 - 05.2013
International Strategic Management -
International Strategic Management Institute
03.2013 - 06.2013
Professional Certificate in Project Management - Concepts/Principle of Prince2
CUPE Projects
01.2013 - 01.2013
Bachelor of Science - Computer Science
University of Ado Ekiti
09.2007 - 12.2011
Secondary School Leaving Certificate - Secondary Education
Irepodun High School
01.1997 - 12.2003
Primary School Leaving Certficate - Primary Education
Community High School
01.1991 - 12.1997
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