Olarewaju Tope Samuel
Business Growth And Sales Expert
Lagos,Lagos
Summary
Dedicated sales and chartered marketing professional with proven success exceeding goals, retaining customers and maintaining strong reputation for customer satisfaction. I am passionate amplifying growth in telecommunications and Fintech industries, hence can develop any start up!
Overview
21
21
years of post-secondary education
9
9
years of professional experience
Work History
Sales/Marketing Consultant
Elite Oak Furniture
Lagos, Lagos
2021.07 - Current
- Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining relationships with key customers
- Collaborated with leadership in creating weekly bulletins, which were sent to all employees.
- Conducted market research and reported on clients' competition.
- Trained the sales team on how to manage objections and resistances from customers
- Forecasted marketing trends based on previous data to adjust campaigns and maximize sales.
- Informed supervisors and company leaders on markets and regional sales needs to best meet customer needs and maximize revenue.
Business Development Representative
Fs technology
Cyprus, Agios Tychon
2021.03 - Current
- I facilitate connection of high risk merchants such as gaming and FX merchants to reliable payment service providers.
- Networked among local business and community organizations to develop leads and generate business.
Marketing/Sales Consultant
Golden Choice Store
Lagos, Lagos
2021.01 - Current
- Maintained organized, presentable merchandise to drive continuous sales.
- Focused training on marketing mix to drive sales
Chief Operating Officer
eStore Web Solution
Lagos, Lagos
2016.11 - Current
- I am responsible for calibrating winning business model, manage the exchange rates, lead the team to achieve growth, acquire necessary VAS operating licences,
- I have strong command of VAS and content technology platforms (ie. Service Delivery Platform – SDP, content writimh, Shortcodes, Voice, A2P, WAP, SMS, airtime, bills payments, SMSC, MMS, Messaging services, XML, USSD/UMB, HTTP/HTTPS)
- I manage key stakeholder relationships and responsible for the major decisions
- Constantly monitoring competitors and the industry to know changing customer behavious
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Attracted major clients, generating over 10million Naira on monthly basis
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies
Customer Service and Operations Manager
VoguePay
Lagos, Lagos
2013.07 - 2017.05
- Reduced operational risks while organizing data to forecast performance trends.
- Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
- Interacted well with all the departments and customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using my good listening and empathy skills
- Built loyal account base and long-term business relationships with businessaccounts.
- Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
- Achieved excellent customer relationship management
- Grew customer-base by over 80% within 2years
- Ensured effective coordination among team members
- Managed gateway providers and constantly in look for improvement
- Involved in pricing determination to ensure fair deal between the company and merchants
- Managed chargebacks to ensure the company is not exposed to vulnerability
- Ensured active participation in product development processes
- Trained team members on payment solution
- Spoke on 3 major radio stations including LTV about payment services
- Crafted process flow for team members
- Attended many payment E-PAN and other conferences on payment solution
- Won awards as the best staff of the year with travel allowance to UK
- Integrated payment plugins for merchants for over 100 merchants
Education
Certificate in Professional Marketing - Marketing
Chartered Institute of Marketing
United Kingdom 2019.01 - 2019.12
Diploma in Professional Marketing - Marketing
Chartered Institute of Marketing
United Kingdom 2020.01 - 2020.12
Post Graduate Diploma in Professional Marketing - Marketing
Chartered Institute of Marketing
United Kingdom 2020.12 - 2021.06
Bachelor of Science - Computer Science
University of Ado Ekiti
Ekiti State 2007.09 - 2011.12
Secondary School Leaving Certificate - Secondary Education
Irepodun High School
Ipao Ekiti 1997.01 - 2003.12
Primary School Leaving Certficate - Primary Education
Community High School
Ipao Ekiti 1991.01 - 1997.12
Professional Certificate in Project Management - Concepts/Principle of Prince2
CUPE Projects
Taraba State 2013.01 - 2013.01
International Strategic Management -
International Strategic Management Institute
2013.03 - 2013.06
Level 3 Health Safety & Environment -
Int'l Institute of Risk And Safety Management
United Kingdom 2013.05 - 2013.05
Customer Service Training - Customer Service Management
Cedars & Oaks
Lagos 2015.11 - 2015.11
Skills
Customer Service
Collaboration and strategic alliances
Supervision
Critical thinking
Organization and Time management
Training & Development
Service consultant assistance
Good listening skills
Good negotiation skills
Can market and selling anything
Hobbies
I like reading bookings relating to sales, business growth, marketing, investment and Christian literatures. I enjoying praying very well.
Timeline
Sales/Marketing Consultant
Elite Oak Furniture
2021.07 - Current
Business Development Representative
Fs technology
2021.03 - Current
Marketing/Sales Consultant
Golden Choice Store
2021.01 - Current
Post Graduate Diploma in Professional Marketing - Marketing
Chartered Institute of Marketing
2020.12 - 2021.06
Diploma in Professional Marketing - Marketing
Chartered Institute of Marketing
2020.01 - 2020.12
Certificate in Professional Marketing - Marketing
Chartered Institute of Marketing
2019.01 - 2019.12
Chief Operating Officer
eStore Web Solution
2016.11 - Current
Customer Service Training - Customer Service Management
Cedars & Oaks
2015.11 - 2015.11
Customer Service and Operations Manager
VoguePay
2013.07 - 2017.05
Level 3 Health Safety & Environment -
Int'l Institute of Risk And Safety Management
2013.05 - 2013.05
International Strategic Management -
International Strategic Management Institute
2013.03 - 2013.06
Professional Certificate in Project Management - Concepts/Principle of Prince2
CUPE Projects
2013.01 - 2013.01
Bachelor of Science - Computer Science
University of Ado Ekiti
2007.09 - 2011.12
Secondary School Leaving Certificate - Secondary Education
Irepodun High School
1997.01 - 2003.12
Primary School Leaving Certficate - Primary Education
Community High School
1991.01 - 1997.12