Olaoluwa Kolapo Onabowale
Network Engineer
4, Atiku Street Soluyi Gbagada,Lagos
Summary
Information-driven Network Engineer with expertise in deploying and maintaining LAN and WAN infrastructure. Dedicated technologist with excellent knowledge of system repair and troubleshooting experience. Offering exemplary planning, project management and communication talents
Overview
5
5
years of post-secondary education
6
6
years of professional experience
Work History
TECHNICAL SUPPORT ENGINEER
Hoop Telecoms LTD
, Lagos
08.2020 - Current
- Incident Management (First Call Resolution).
- Prompt Response to inbound calls and email.
- Follow up on unresolved complaint/open tickets to closure.
- Timely Escalation/feedback to relevant units.
- Preparing Technical Reports.
- Advised senior personnel on potential process improvements to increase support quality and expedite ticket fulfillment.
RADIO TRANSMISSON ENGINEER
HOOP TELECOMS LTD
, Lagos
08.2020 - Current
- Designing and deploying carrier grade and reliable Wi-Fi network infrastructure.
- Overseeing the ‘support and maintenance’ of the installed Wi-Fi network infrastructure.
- Carrying out extensive surveys to identify the optimal equipment and solutions for delivering the requested services.
- Configuration and troubleshooting of Ubiquiti devices , Cisco switches, Mikrotic etc.
FIBER TRANSMISSION ENGINEER
Hoop Telecoms
, Lagos
08.2020 - Current
- Fiber Optics Internet Installation for both home and offices.
- Configuration and troubleshooting of Onu devices.
ELECTRICAL STUDIES TEACHER - African Maritime Acad
National Youth Service Corp
, Oyo
08.2019 - 07.2020
NETWORK ENGINEER
Wi-Think Ltd
03.2018 - 08.2019
- Set up Social Wi-Fi analytic tool for social spaces.
- Internet service installation at Problind Nigeria and Crust and Cream.
Intern
Arcelor Networks Ltd
Abeokuta, Ogun
08.2016 - 02.2017
- Monitoring Base Transceiver Station to escalate any downtime to the Field service engineers.
- Set up Point to Point and Point to Multipoint internet for customers at homes and offices.
- Site survey and feasibility graph plotting.
- Remote and On-site support.
- Troubleshooting of customer premise equipment.
Education
Bachelor of Science - Electrical and Electronics Engineering
Olabisi Onabanjo University
Ago Iwoye Ogun State 07.2013 - 08.2018
Skills
Microsoft packages
Excellent communication skills
Teamwork
IT Support
System Network Configuration
Customer communication
Performance Optimization
Time Management
Timeline
TECHNICAL SUPPORT ENGINEER
Hoop Telecoms LTD
08.2020 - Current
FIBER TRANSMISSION ENGINEER
Hoop Telecoms
08.2020 - Current
RADIO TRANSMISSON ENGINEER
HOOP TELECOMS LTD
08.2020 - Current
ELECTRICAL STUDIES TEACHER - African Maritime Acad
National Youth Service Corp
08.2019 - 07.2020
NETWORK ENGINEER
Wi-Think Ltd
03.2018 - 08.2019
Intern
Arcelor Networks Ltd
08.2016 - 02.2017
Bachelor of Science - Electrical and Electronics Engineering
Olabisi Onabanjo University
07.2013 - 08.2018