Olaoluwa Oguntoye

• Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
• Analyzed statistical data using both modern and traditional methods.
• Streamlined research processes to meet tight deadlines for multiple projects.
• Collaborated with leadership team to identify relevant questions and determine best methods of collection.
• Collected data on competitors, consumers and marketplace and consolidated data into presentations and reports.
• Tracked worldwide events to include natural disasters, political events, civil unrest, and criminal activity for research into effects on corporate business and personnel.
• Helped team meet regulatory requirements by coordinating documentation and filings.
• Organized paperwork, including participant-informed consent waivers and research scope documentation.
• Designed and executed study approaches.
• Events Implementation
• Content Creation & Copywriting
• IT Analysis i.e Website, Digital Footprint Analysis, and SEO
• Used Microsoft Power BI and Excel to determine data-set correlations while initiating qualitative functions.
• Interacted with participants in [Type] studies in diverse ways, including preparing for examinations, obtaining consent and collecting specimens.
• Completed testing projects by deadline and under budget for company-wide initiatives such as Young Business Leaders of Nigeria.
• Gathered and organized information for research purposes.

• Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
• Reach out to current and potential customers , driving sales and recurrent patronage
• Verify account information through several platforms
• Handle customer queries and complaints
• Create Marketing Campaigns
• Perform Market & Competitor Research
• Design Graphics i.e posters,fliers,etc
• Conduct Direct Marketing
• Create Social Media Awareness
• Process payment and other pertinent data. (Proforma Invoices, Bills,Reports,Letters)
• Gain feedback on overall customer satisfaction.

I have always been passionate about hospitality and tourism management, so I decided to follow this career path after my graduation by undertaking a management programme at Spencer court hotel in Ramsgate, Kent.

This meant running the day to day activities of the hotel and some of my tasks included :

• Attending to guests and making sure they’re well taken care of

• Dealing with payments

• Handling bookings & reservations

• Accounting for stocking and restocking at the hotel

• Attending to phone calls

• Handling queries and complains

• Supervising workers

• Communicating with external workers & companies for duties such as maintenance, laundry and hotel supplies.

• Communicating efficiently with the owner

• Making sure all tasks are done efficiently

• Preparing and serving some meals such as breakfast