Olanrewaju, Ezekiel Babajide

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Responded to customer requests for products, services, and company information.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.

• Implemented differentiated instruction strategies, ensuring all students were able to access the curriculum and make progress in their learning.
• Created and developed lesson plans to meet students' academic needs.
• Served as a team leader for grade-level initiatives, coordinating efforts among staff to achieve shared goals related to curriculum and instruction improvement.
• Developed strong relationships with parents through regular communication, promoting involvement in their child''s education.
• Assessed student progress by administering tests and evaluating results.

Evaluated student performance through various assessment tools, using data-driven instruction to guide future lesson planning and target areas for improvement.

● Performed in-class marking, exam invigilation and organized routine tests.

● Provided constructive feedback to students based on individual learning needs to improve their self-esteem.

● Encouraged students to use technology to enhance learning outcomes and improve IT proficiency.

Developed innovative classroom management strategies that maintained discipline while encouraging open communication between students and teachers.

Taught subject matter based on information compiled from textbooks, online sites, and other educational materials.

• Prepared instructional materials such as syllabi, assessments, and multimedia presentations.
• ● Evaluated student performance through exams, quizzes, assignments, and participation.
• ● Design and deliver lessons on financial accounting concepts, including journal entries, ledgers, trial balances, financial statements, and accounting principles (GAAP/IFRS).
• ● Provided one-on-one support and guidance to students as needed.
• ● Stayed current with changes in accounting standards and industry practices.
• ● Integrated real-life examples and case studies to enhance student understanding.
• ● Fostered a positive and inclusive learning environment.
• ● Participated in departmental meetings, professional development, and curriculum planning.

Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.

Developed strong relationships with external partners such as banks and vendors to facilitate smooth transaction processing on behalf of the company.

Processed expense claims, verifying accuracy and compliance with financial policies.

● Managed financial transactions and processed invoices accurately, enhancing company cash flow.

● Participated in financial planning meetings, offering insights based on account analyses.

● Reconciled Bank Statements Monthly, identifying discrepancies and rectifying errors promptly.

Assisted with month-end closing and reporting duties.

Gained hands-on experience with various accounting software programs such as QuickBooks, Excel, and Sage, enhancing overall efficiency in daily tasks.

Compiled monthly journal entries into general ledger system.

Enhanced financial accuracy by conducting thorough account reconciliations and adjusting journal entries.

Monitored expenditure against budgets, alerting management to potential overspends.

● Worked closely with DIRECTOR to continually improve processes, reporting and overall service.

● Utilized various databases, such as ZOHO and EXCEL, to track payments due and invoices paid.

● Updated financial records meticulously, maintaining high standards of data integrity.