Enthusiastic waitress with experience in customer service and order processing. Skilled in effective communication and resolving customer complaints, contributing to a positive dining experience and repeat business.
Overview
2026
2026
years of professional experience
Work History
WAITRESS
City lodge hotel , 1 goshen estate rd, lekki phase 1
LAGOS, Nigeria
08.2025 - 11.2025
Greeted guests and promptly took food and drink orders.
Recommended menu items to enhance guest experience and addressed inquiries promptly.
Addressed and resolved customer complaints to guarantee satisfaction and repeat business.
Ensured cleanliness and organization of dining area to create welcoming atmosphere.
WAITRESS
THE CHANCERY HOTEL OWO
ONDO STATE, Nigeria
2024 - 2025
Monitored customer experience during meal service to ensure satisfaction.
Supported wait staff during peak hours to enhance service quality.
Resolved customer concerns promptly and escalated issues to management when necessary.
Processed payments promptly and prepared checks with high accuracy.
Provided correct change for cash transactions using cash register system.
Arranged table settings with clean linens and tableware for incoming guests.
Education
High School Diploma -
Ekiti State College of Health S And Technology
IJERO, EKITI
01-2023
Associate of Applied Science -
Upenmen Community Grammar School
Upenmen Owo
01-2019
Skills
Menu knowledge and table setting
Order processing
Customer support
Quality assurance
Conflict resolution
Communication skills
Languages
English
Advanced (C1)
C1
Timeline
WAITRESS
City lodge hotel , 1 goshen estate rd, lekki phase 1