Open To Work
Olalekan Philip Oseni
55, Ajoke Okusanya street, Ago-Palace, Okota, Lagos Nigeria,Lagos - Nigeria
Summary
Forward-thinking personality with comprehensive experience implementing new processes, managing, planning and a strong workforce for innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
1
1
Certification
6
6
years of post-secondary education
22
22
years of professional experience
Work History
Manager
Doph-Leksy Global Resources
Lagos, Nigeria
01.2024 - Current
- Managing resource allocation to optimize workflow and efficiency.
- Overseeing training programs for staff development and skill enhancement.
- Developing strategic plans to meet organizational objectives and targets.
- Monitoring staff performance and addressed issues.
- Enforcing customer service standards and resolving customer problems to uphold quality service.
- Coaching, mentoring and training team members in order to improve their job performance.
- Providing leadership during times of organizational change or crisis situations.
- Developing and implemented strategies to increase customer satisfaction and loyalty.
- Recruiting and hiring qualified candidates to fill open positions.
- Ensuring compliance with all applicable laws, regulations, industry standards.
Store Officer and Supervisor
Bauhaus Supermarket
Lagos, Nigeria
02.2018 - 12.2023
- Maintained store cleanliness and organization throughout shifts.
- Operated point-of-sale system for transactions and returns.
- Supervised team members to maintain high customer service standards.
- Implemented inventory controls to optimize stock levels and reduce waste.
- Assisted in product placement to enhance visual merchandising displays.
- Coordinated with suppliers for timely deliveries and stock replenishment.
- Resolved customer inquiries and complaints to ensure satisfaction.
- Participated in regular meetings with upper management regarding progress updates on current initiatives.
- Provided guidance to team members on how to effectively complete tasks within established timelines.
- Supervised subordinate staff in carrying out daily duties and activities.
Cashier and Logistic Manager
Jiket International Ltd.
Ijebu-Ode, Ogun State , Nigeria
01.2011 - 12.2017
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register and balanced cash drawers daily.
- Provided excellent customer service and addressed inquiries promptly.
- Collaborated with team members to ensure smooth store operations.
- Assisted with inventory management by restocking shelves regularly.
- Ensured compliance with company policies during all transactions and interactions.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Oversaw the entire supply chain, coordinated the storage, transportation, and distribution of goods.
- Optimized shipping routes and monitored delivery timelines to ensure on-time dispatch and arrival.
- Resolved shipping delays, damages, and customer service complaints.
- Prepared logistics reports and forecasts for management.
Front Desk Assistant / Receptionist
Esteem Tee Investments (Computer Training School)
Ijebu-Ode, Ogun State, Nigeria
05.2004 - 12.2010
- Managed front desk operations and ensured efficient customer service.
- Assisted students with enrollment processes and answered their inquiries.
- Handled daily administrative and effective communicative operations.
- Answered incoming calls and distributed physical mail and ensured courier deliveries.
- Collaborated with team members to improve front desk procedures regularly.
- Handled payment processing and provided customers with receipts and proper bills and change.
Education
Cerficate In Desktop Publishing And Graphic Design. - Microsoft And Graphic Design
Esteem Tee Investments (Computer Training School)
Ijebu-Ode, Ogun State , Nigeria 06.2004 - 12.2004
Adeola Odutola College.
Ijebu-Ode, Ogun State, NigeriaPrimary School Leaving Certificate -
Epic Nursery And Primary School.
01.1991 - 07.1996
Skills
- Working under pressure
- Customer service
- Team spirit ability
- Effective communication
- Performance monitoring and evaluations
- Workforce management
- Decision-making
- Staff training and development
- Goal setting
- Excellent interpersonal skills
- Success-driven and result oriented
Certification
- National Examination Council (NECO) - 2003
- Certificate in Desktop Publishing and Graphic Design - 2004
- Primary School Leaving Certificate - 1996
References
References available upon request.
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridSalary Range
$18/hr - $1000/hrTimeline
Manager
Doph-Leksy Global Resources
01.2024 - Current
Store Officer and Supervisor
Bauhaus Supermarket
02.2018 - 12.2023
Cashier and Logistic Manager
Jiket International Ltd.
01.2011 - 12.2017
Cerficate In Desktop Publishing And Graphic Design. - Microsoft And Graphic Design
Esteem Tee Investments (Computer Training School)
06.2004 - 12.2004
Front Desk Assistant / Receptionist
Esteem Tee Investments (Computer Training School)
05.2004 - 12.2010
Primary School Leaving Certificate -
Epic Nursery And Primary School.
01.1991 - 07.1996
Adeola Odutola College.