Olalekan Olufunwa
Transport Manager
Lagos,LA
Summary
A transport management graduate with a 2:1 honors degree. Olalekan is an experienced logistic professional and is actively seeking a position in a challenging work environment where he can showcase his skills and talents and equally work alongside multicultural teams in other to develop himself, outstanding communication, relationship-building and influencing skills; competent in building customer relationships which inspire confidence and loyalty and also a logistic and transport expert. I also gained experience in logistics management(Logistic Officer) , business development (Hub Developer) inventory management and also tracking and proper dispensation of parcels resourceful Logistics and Distribution of parcels, ensuring accurate, timely order fulfillment through . Providing motivational leadership and skillful supply chain management to achieve high-performing logistics teams, consistently hitting targets.
Overview
2
2
Certifications
5
5
years of post-secondary education
1
1
year of professional experience
Work History
Hub/Logistics Officer
Gokada
Ilupeju, Lagos
08.2020 - Current
- Managed functional areas of logistics including tactical, maintenance, transportation, supply and engineering.
- Delivered logistic support to leverage existing resources with cost-effective savings.
- Provided procurement of goods, provision of transportation services, tracking of movement and change to support safe and secure operations.
- Scheduling riders in 1 minute
- Assigning and re-assigning order to free riders on the App
- Reassign riders within clusters / hubs
- Follow up / monitoring delayed order on riders app.
- Escalating to the appropriate department such as Vendor Ops on restaurant issues & customer service on customer's issues
- Attempt to persuade customers to reconsider cancellation
- Ensuring proper education and communication are disseminated among riders.
- Daily tracking of reports as discussed, managing customer emails, doing feedback and business development calls.
Education
Bachelor of Science - Transport Management And Operations
Lagos State University
Lagos 01.2015 - 02.2020
Skills
Teamwork
Good listening skills
Critical thinking
Leadership
Planning and Coordination
Verbal and written communication
People management
Logistic management
Customer Service
Good Interpersonal Skills
Emotional Intelligence
Certification
Project Management Essentials
Timeline
Hub/Logistics Officer
Gokada
08.2020 - Current
Project Management Essentials
03-2020
Customer Service
06-2018
Bachelor of Science - Transport Management And Operations
Lagos State University
01.2015 - 02.2020